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6-1 Module Seven: Nonverbal Messages
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In pairs turn your back to your mate. Recount your most embarrassing moment without looking at your partner – use words only Now tell the person you are looking at the same story In Pairs 6-2
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7 6-3
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Communication without words The message sent must be received in some way by at least one other person 6-4 Nonverbal Messages
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Accenting – emphasize I love you. Contradicting – ie winking to show lies Complementing – add nuances: smile, frown Regulating – control flow of verbals: um, pauses Repeating – restate verbal messages: eyebrows raised Substituting – take place of verbals: thumbs up, nod 6-5 Verbal-Nonverbal Interaction
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Top of page 141 Under “Examples?” answer these questions on Angel 6-6 Read “Thinking Critically About”
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Forming and managing impressions Forming and defining relationships Structuring conversation and social interaction Influencing and deceiving Expressing emotions Read pages 142-3 6-7 Nonverbal Communication Functions
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Two men who have not seen each other for a long time meet on the street Two women who have not seen each other for a long time meet on the street Three women sitting around the table in a bar talking Three men sitting around the table in a bar talking A male student telling his roommate about his girlfriend breaking up with him A female student telling her roommate about her boyfriend breaking up with her Role Play 6-8
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Smell Face Time Artifacts Touch Body Eyes Paralanguage Silence Space Channels of Nonverbal Communication 6-9
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Emblems are gestures that directly translate into words – thumbs up – good job Illustrators enhance the verbal message they accompany – ie gesture to left Affect displays communicate emotional meaning- happy – often unconscious Regulators are behaviours that monitor, control, coordinate, or maintain the speaking of others Adaptors are gestures that satisfy a personal need- rub nose, pick lint, shred cup 6-10 Five Types of Body Messages
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Tall – short Weight Hair Attractiveness Race Body Appearance 6-11
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Intensifying - exaggerate De-intensifying - underplay Neutralizing - hide Masking - substitute 6-12 Facial Management Techniques See Table 7.2 on page 146
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7 6-13
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Mirror of the soul Cultural Wide or narrow Eyes 6-14
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Seek feedback Inform the other person that the channel of communication is open Signal the nature of a relationship Lessen psychologically the physical distance between you and another person 6-15 Eye Contact
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Help others maintain privacy Signal lack of interest Block off unpleasant stimuli Heighten other senses Lying 6-16 Eye Avoidance
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Proxemics: Your use of space to communicate Intimate, personal, social, public Territoriality: The territory you occupy or own and the way you protect this territory 6-17 Space Messages
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Intimate distance – touching – 46 cm Personal distance – 46 cm – 1.2m Social distance – 1.2m – 3.7m Public distance – 3.6 – more than 7.6m 6-18 Spatial Distance Messages See Table 7.3 on page 148
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Status Culture Subject matter Gender Age 6-19 Influences on Spatial Distances
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Location of homes/offices Invasion of privacy – work Marking territory Territoriality Messages 6-20
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http://www.youtube.com/watch?v=zgSp8znMWZI 6-21 Video
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Colour Clothing and body adornment Dress Hair Jewellery Body piercings Tattoos Space decoration 6-22 Artifactual Messages
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Haptics – the study of touch Positive emotion Playfulness Control Ritual Task-relatedness Touch Avoidance Communication apprehension 6-23 Touch (Tactile) Messages
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Stress – which words Pitch Rate Volume Rhythm Vocalizations – crying, yawning Judgements 6-24 Paralanguage – how you say something
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Punctuation is powerful 6-25 Punctuate the following: males in the class : A woman without her man, is nothing. Are you ready for this...........? females in the class : A woman: without her, man is nothing. A woman without her man is nothing
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Allows time to think Can hurt others Might indicate anxiety - shy May prevent communication Can encourage communications May indicate nothing to say 6-26 Silence
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Psychological time Past Present Future 6-27 Time Messages
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Psychological time Cultural time Biorhythms Time Messages 6-28
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Attraction Taste Memory Identification – ie toothpaste, cleaners, significant others… 6-29 Messages from Smell
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Facial expressions Colours Space Time – see Table 7.4 page 157 6-30 Nonverbal Cultural Differences
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Complete 7.1 and 7.2 page 162: you can use emoticons ie: Complete 7.3 #3 and #4 page163 Email me your results Skill Building Exercises 6-31
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