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How the pitch of Nutella can be reinvented
Nutella: Brown Gold How the pitch of Nutella can be reinvented
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Agenda Context , objective and strategy Current pitch evaluation
Evaluation of current pitch The conflict Derivation of the new pitch The new pitch and why it works
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Context Hazelnut chocolate spread manufactured by Italian company Ferrero. Ingredients: Hazelnut, skimmed milk, cocoa, sugar. Used as a :spread on crepes, bread, waffles. : dip for fruits and marshmallows : snack (can be consumed straight out of a bottle with a spoon /finger)
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Objective Obje ctive : Rein vent ing curr ent pitc h of Nute lla
Current pitch of Nutella: Healthy breakfast option which is quick to make and delicious at the same time A Nutella TV commercial Strategy Reconcile the product benefits and its positioning Reinventing current pitch of Nutella Current pitch of Nutella: Healthy breakfast option which is quick to make and delicious at the same time
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Evaluation of current pitch
Customer need: Change from monotonous breakfast routine. Existing frame of reference: healthy breakfast option, Substitute for jams, butter, peanut butter, mayonnaise and other spreads. Differentiating factor/ reason to choose the product over others: Delicious and nutritious breakfast option.
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Conflict between product and its attributes
Touted as a healthy breakfast option High sugar content puts a question mark on the health quotient of the product. A spoon of Nutella is considered to have sugar equal to the sugar present in 6 Oreo cookies. Parents would not normally serve 6 cookies to children for a healthy breakfast. Ferrero lost $3 million in a lawsuit filed by parents for misleading about the healthiness of the product.
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Derivation of new pitch
Customer need: Guilt free indulgence New frame of reference: Breakfast, snack and dip Substitutes: Spreads ,dips and confectionary. Can also be used as an ingredient for other desserts and savouries. Differentiating factor: Versatile product which can be used for breakfast, snack and dips.
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Various ways of consumption
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New pitch Creamy liquidy chocolate which you can indulge in any hour of the day. Why it works for Nutella Honest: Reconciles product attributes with brand positioning Builds on the emotional relationship between product and customer Introduces and educates the customer about other ways of consumption .
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Why the pitch works for the consumer.
Nutella is irresistable The product has been a favourite among moms and kids for making breakfasts yummier. Jazzing up existing routine breakfast options such as bread/ waffles/chapati The product has such a strong fan following that it has been dubbed as « chocolate heroin » and« brown gold » by consumers across the world. There is actually a World Nutella Day celebrated on 5th February.
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Indulgence and alternate snack option
Why Nutella serves the following purposes for the consumer Mood booster Response to emotions Tendency of people to snack throughout the day
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Conclusion Everything tastes better with Nutella!
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