1. A V O N Using start.AVON.com start.AVON.com August, 2009 formerly known as Online Contracts

2. start.AVON.com Topics How start.AVON.com can help build your business How to leverage start.AVON.com to support your conversion rate of prospecting leads

3. start.AVON.com With start.AVON.com you can: Extend your prospecting and recruiting Start Representatives who weren’t accessible due to: –Time constraints –Distance –Schedule conflicts Attract new online Representatives Stay competitive

4. start.AVON.com start.AVON.com Does Not Replace Face-to-face Appointments Continue to prospect by talking with people you meet during your normal daily activities Share contact information Schedule time to meet Refer selected Prospects to start.AVON.com  Avon requires two forms of ID which will need to include their current address.

5. start.AVON.com Who Are start.AVON.com Prospects? People who have shown an interest in Avon and have not had time to meet People in your email contacts New Avon accounts –Reinstatements aren’t eligible Who do you know that would be interested?

6. start.AVON.com How DSMs Utilize start.AVON.com DSMs use start.AVON.com within District boundaries Representatives from start.AVON.com are assigned to a District based on their zip code. If a start.AVON.com Representative lives in a shared zip code, a transfer to the correct District may be necessary

7. start.AVON.com How Sales Leaders Utilize start.AVON.com Unit Leaders and above Must be eRepresentatives Can appoint anyone within the United States Must be able to train and support the Representative according to PATD guidelines The new Representative: Belongs to the Sales Leader’s Downline Belongs to the District where s/he lives made face-to-face Appointments difficult in the past. You can consider talking to Prospects whose location or lifestyle…

8. start.AVON.com PATD Follow Up Steps for start.AVON.com 1.Contact Representative within 24 hours to Welcome and review Getting Started Checklist 2.Conduct Training Contact 1 (AT1) 3.Make a 48-hour Follow Up Call after Training Contact 1 (AT1) 4.Conduct Training Contact 2 (T2) prior to first order submission 5.Conduct all appropriate training and development contacts

9. start.AVON.com Let’s Compare... Face-to-facestart.AVON.com Set Time/Place for AppointmentProvide Reference Code $10 Appointment Fee$20 Online Fee Provide Appt Kit & BrochuresAvon Ships Appt Kit & Brochures Welcome Call Review Checklist Set Time/Place for Training (AT1) Conduct AT1 & Schedule T2*Conduct Training from AT1/Schedule T2 48 Hour Follow Up Call Conduct T2*Conduct T2 Appropriate PATD Training*Appropriate PATD Training *Face-to-face is always preferred! When distance does not permit may be conducted via phone

10. start.AVON.com Advertising Guidelines for start.AVON.com You can put start.AVON.com and your Reference Code on: –Business cards –Global prospecting flyers –email signatures –Brochures You cannot use start.AVON.com and your Reference Code in: –Radio or TV advertising –National or local print advertising –Online advertising (e.g. job search sites) Follow the Avon Advertising and Promotion Policies and Guidelines for Independent Sales Representatives –Refer to youravon.com-News & Resources tab-Policies & Procedures

11. start.AVON.com start.AVON.com Prospects Need Internet access Reference Code Credit card to pay Online Appointment fee Valid email address, current phone number, mailing address and birth date Social Security Number

12. start.AVON.com Your start.AVON.com Resources

13. start.AVON.com How to Check for New start.AVON.com Representatives Leadership: yourAVON.com > My Account > Appointment Processing > View Recent Appointments/History District Sales Managers: SMO > Appointments and Leads > View Recent Appointments/History

14. start.AVON.com Summary start.AVON.com: Is a business tool for prospects who weren’t accessible due to: –Time constraints –Distance –Schedule conflicts Does Not replace PATD PATD is our promise to every Representative Resources to learn more: Using this start.AVON.com presentation printed in Notes view FAQs Getting Started Checklist start.AVON.com Guide