1. Amanda Dumond Director, Talent Initiatives Prima Civitas Employer Internship Training

2.  Graphic design completed by a Shifting Gears intern!

3. Creating Successful Internship Programs Employer Benefits Opportunity to create workforce pipeline Add capacity and skill sets Bring new ideas and fresh perspectives Great way to groom future leadership Return On Investment (ROI)

4. Creating Successful Internship Programs Employer Challenges Difficult to get buy-in from management and peers Previous bad experiences Limited (or lack of) HR personnel/resources Not sure how to get started Not sure where to find interns Leary of legalities International students Paid vs. unpaid

5. Creating Successful Internship Programs US Dept. of Labor 6 Criteria: 1.Interns cannot displace regular employees. 2.Interns are not guaranteed a job at the end of the internship (though you may decide to hire them at the conclusion of the experience). 3.Interns are not entitled to wages during the internship. 4.Interns must receive training from your organization, even if it somewhat impedes on the work. 5.Interns must get hands-on experience with equipment and processes used in your industry. 6.Interns’ training must primarily benefit them, not the organization.

6. Creating Successful Internship Programs How to get started: Look at what can be completed by an intern Review job descriptions (JD) for each department Highlight things that could be easily transferred onto an intern JD Identify capacity issues Do you have projects on your wish list?  Don’t let confidential info be a barrier

7. Creating Successful Internship Programs Five-Steps to Developing a Quality Internship Program Step 1: Set goals and policies for the internship program  What is the main goal for your organization’s internship program?  Convert interns into employees?  Marketing your organization?  Add temporary capacity?  Create a pipeline of talent?  All of the above?

8. Creating Successful Internship Programs Five-Steps to Developing a Quality Internship Program Step 1: Set goals and policies for the internship program  Identify projects:  Project/job specific internship  Floating internships that include multiple projects within varying departments  Who will supervise and mentor the intern?  Create a job description

9. Creating Successful Internship Programs Five-Steps to Developing a Quality Internship Program Step 2: Write a plan for the internship opportunity  Create a Work Plan that outlines the scope This is the tool that will prevent the “I don’t have time to babysit” mentality

11. Creating Successful Internship Programs Five-Steps to Developing a Quality Internship Program Step 2: Write a plan for the internship opportunity  Can the intern be involved in other areas?  Meetings-exposure  Training/Seminars

12. Creating Successful Internship Programs Five-Steps to Developing a Quality Internship Program Step 3: Recruit a qualified intern Contact high schools, colleges/universities Michigan Works Pure MichiganTalent Connect-post openings Interninmichigan.com & other online systems Michigan Economic Development Corporation (MEDC) Michigan Shifting Gears program

14. Creating Successful Internship Programs Five-Steps to Developing a Quality Internship Program Step 3: Recruit a qualified intern  Interview interns as you would employees  Send offer letter or MOU to chosen candidate  Notify candidates who were not selected  Communicate with intern between interview and start date

15. Creating Successful Internship Programs Five-Steps to Developing a Quality Internship Program Step 4: Manage the intern Orientation-without overload Don’t make assumptions Talk about attire, perfume, schedule, etc.

17. Creating Successful Internship Programs Five-Steps to Developing a Quality Internship Program Step 4: Manage the intern Give the intern resources needed to function Computer Phone Access to server/share drive

18. Creating Successful Internship Programs Five-Steps to Developing a Quality Internship Program Step 4: Manage the intern Expectations Entry & exit presentations (optional) 30-60-90 day touch points

20. Creating Successful Internship Programs Five-Steps to Developing a Quality Internship Program Step 5: Conduct exit interviews and follow-up Exit presentation (optional) Use feedback to track/improve your internship program Communicate with faculty/career advisor/point of contact

21. Creating Successful Internship Programs Mission Statement: The mission of MCEEA is to promote and maximize career potential and the advancement of internship, cooperative education, and employment within the state of Michigan through collaborative relationships among employers, colleges and universities. http://www.mceea.org/

22. Resources http://bit.ly/ZEpQsh

23. Amanda Dumond a.dumond@primacivitas.org 517-488-9777 @AmandaPCF @MCEEATweets -Amanda Dumond -Michigan Career Educator and Employer Alliance

24. Notes