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Trend Micro™ Message Archiver: Enabling Storage Management & e-Discovery Chris Taylor Global Product Marketing Manager.

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Presentation on theme: "Trend Micro™ Message Archiver: Enabling Storage Management & e-Discovery Chris Taylor Global Product Marketing Manager."— Presentation transcript:

1 Trend Micro™ Message Archiver: Enabling Storage Management & e-Discovery Chris Taylor Global Product Marketing Manager

2 Copyright 2007 - Trend Micro Inc. NDA – Embargo until 3/10/08 2 Company Overview Founded Headquarters Employees Market Revenue 2007 CEO | Eva Chen United States in 1988 Tokyo, Japan 3,200+ Secure Content and Threat Management US$848 million (117.58JPY=1USD) Operations in more than 30 countries; 7 global R&D centers Tokyo Stock Exchange (4704)

3 Copyright 2007 - Trend Micro Inc. NDA – Embargo until 3/10/08 3 What is Email Archiving? Email Archiving: Stand-alone application that works with the email server to archive an organization’s email Captures and indexes all email flowing in/out of the email server for quick access Different from backup –Backup: preserves data with snapshots to protect from disaster –Archiving: continually preserves information to make it efficient to search and access Why do customers need it? Enables fast search of email information Reduces email management and storage costs Enables compliance with regulatory rules for record retention

4 Copyright 2007 - Trend Micro Inc. NDA – Embargo until 3/10/08 4 Customer Pain : Growing Use & Reliance on Email Business processes commonly use email for digital approval Contains huge amounts of information but is difficult to search More email use = higher costs “E-mail contains as much as 80% of a company's intellectual property.” 1 1.Law Technology Today, “EDD Tips for Email from the Front Line,” March 2007, Frank Chambers 2.Radicati “E-mail Archiving Market, 2007 - 2011.” May, 2007, Masha Khmartseva and Sara Radicati, Ph.D. 2

5 Copyright 2007 - Trend Micro Inc. NDA – Embargo until 3/10/08 5 Customer Pain: Increasing Email Regulation and Email Search Requests Governments increasingly regulating how long email records must be kept Email is typically the first item requested during litigation Severe consequences for not producing email during litigation: –Fines Morgan Stanley $15M 1 –Lost lawsuits or early settlements City of Dallas $1.5M 2 1.BNA, INC., DIGITAL DISCOVERY & E-EVIDENCE, Feb 1, 2007 p32 2.The Dallas Morning News, June 28, 2007, Michael Grabell,

6 Copyright 2007 - Trend Micro Inc. NDA – Embargo until 3/10/08 6 Introducing Trend Micro Message Archiver 1.All internal and external email copied to archive as it passes through the mail server 2.Mail deleted from the mail server with a deletion rule or replaced with a shortcut…(Example: 90 days) Mail can still be quickly searched and viewed without restoring from the archive 3.Mail is deleted from the archive after a specified time period….(Ex: 5 years) Effortless employee experience Consistent archiving to reduce risk Message Archiver XX Years XX Months Mail Server 1 2 3

7 Copyright 2007 - Trend Micro Inc. NDA – Embargo until 3/10/08 7 How Does Message Archiver Work? Email Server Fingerprint Index Compress Store Encrypt Decode Recipients Message Archiver All internal & external email

8 Copyright 2007 - Trend Micro Inc. NDA – Embargo until 3/10/08 8 More Efficient Email Storage Message Archiver reduces the amount of email data on the mail server by up to 80% –Older emails can be deleted from the Exchange server and stored in the archive –Attachments can be replaced with shortcuts in the inbox (stubbing) Shortens Exchange server backup time Data Email Server Email Archive Data move reduction Without ArchivingWith Archiving

9 Copyright 2007 - Trend Micro Inc. NDA – Embargo until 3/10/08 9 Four User Types to Protect Privacy Email Archive Normal users: All employees have access to an archive of their own archived email. Admin user: IT staff have the ability to monitor the system, but no access to other’s email. All activity is stored in secure logs. Privileged users: Typically HR or Legal team, can search all email within the organization. Every search is audited to prevent abuse. Data Guardian: Each search by a privileged user triggers an audit message which is emailed to a designated data guardian such as a company officer or union representative HR LAW IT Unique!

10 Copyright 2007 - Trend Micro Inc. NDA – Embargo until 3/10/08 10 Message Archiver Launch Plans Public announcement & first customer shipment: March 10, 2008 Targeting Medium Businesses US, Canada, UK, Australia, New Zealand Pricing: Per user pricing varies by seat count and price decreases with volume. For the 501-1000 seat level, TMMA is $33.70 per user. This price includes search and compliance capabilities and the first year of maintenance. Simple pricing structure includes e-Discovery, first year maintenance 100% sold through channel

11 Copyright 2007 - Trend Micro Inc. NDA – Embargo until 3/10/08 11 3 Reasons to Buy Message Archiver Optimizes the mail system by reducing mail server data by up to 80% Increases productivity with easy access to vast amounts of intellectual property inside the email system Protects the company during lawsuits or regulatory audits with built-in e-Discovery and compliance capability

12 Q&A Background material follows

13 Copyright 2007 - Trend Micro Inc. NDA – Embargo until 3/10/08 13 How is Trend Micro Message Archiver Different from archiving alternatives? Simple Easy to deploy and manage (installs in 30 minutes) No database to license or maintain Secure Design Proves an email is authentic with fingerprints on every message Prevents tampering – all activity logged and audited. Data is stored encrypted. No accessible database which could provide a backdoor into the system Privacy Protected Protects unnecessary employee search (audit sent to Data Guardian”) Protects confidential data inside the archive (data encrypted, access limited to authorized users)

14 Copyright 2007 - Trend Micro Inc. NDA – Embargo until 3/10/08 14 Advanced Search for Electronic Discovery Full content indexing Granular search capability to find any email –Wildcard queries in any field –Search for words close to one another (proximity) –Search out keywords with the same root (stemming) –Find words that sound similar or are misspelled (fuzzy logic) Search results can be saved in a folder for review or exported in native format

15 Copyright 2007 - Trend Micro Inc. NDA – Embargo until 3/10/08 15 Electronic Discovery Review Search results can be saved to a folder where a Privileged User can: –Add comments –Tag messages as “Ignore”, “Critical” or “Follow Up” –Track which messages have been reviewed Search results can be exported native format

16 Copyright 2007 - Trend Micro Inc. NDA – Embargo until 3/10/08 16 Trend Micro in Secure Content and Threat Management Market Secure Content & Threat Management Network Security Email Security End-Point Security Web Security Client Antivirus Client Firewall Client Anti-Spyware Zero-Day Protection Encryption NAC Firewall/VPN UTM SCM Behavior Monitoring NAC URL Filtering Web Reputation Web Gateway Email Gateway Anti-Spam Email Reputation Email Server Secure Email Compliance Trend Micro Message Archiver


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