1. TM The Nation’s Local Builder TM

2. The Nation’s Local Builder TM The Brief “how taking a collaborative and Lean approach to delivering projects working closely with client teams has brought benefits to ROK as a commercial company” –Introduction to Rok –Collaborative history –Current Challenges –The Future

3. TM The Nation’s Local Builder TM Introduction  Local Knowledge – National Scale –£750m turnover –5,000 employees –58 offices  Focus on key sectors / customers –Affordable housing (£290m) –Insurance repairs (£70m) –Airports (£40m) –Other collaborations (£120m)

4. TM The Nation’s Local Builder TM Housing  Experienced framework partner –199 housing customers nationally (1.77m homes)  Full spectrum of services –New homes –Regeneration –Refurbishment –Planned & Cycle works –Repairs & maintenance

5. TM The Nation’s Local Builder TM Refurbishment

6. TM The Nation’s Local Builder TM New Homes - Case Study Since Publication, the Rok ‘Fast House’ initiative has improved average project time by a further 33% Excerpt from Rok/DCHA KPI brochure printed March 2009 Since Publication, the Rok ‘Best Net Cost’ initiative has improved average project cost by a further 19%

7. TM The Nation’s Local Builder TM Meeting Targets in a changing Economy  Housing & Regeneration Act 2008 –Section 19 powers  Future of affordable housing funding –Equity –Loans –Recycling & returns direct to HCA –Kickstart similarities  Single Conversation toward Investment Plans –Focussing on regeneration of specific localities –Strategic sites –Consolidating public grant

8. TM The Nation’s Local Builder TM Our Business Model & Viability  Investment & Capital costs –Determine need / demand –Concept & product –Collaborative programming –Alternative investment –Optimise cross-subsidy  Maintenance costs –PFI approach –Home of choice –Rok maintenance Annual fixed fee? Deployment

9. TM The Nation’s Local Builder TM Solar Systems – Feed-in Tariff  Rok technicians MCS accredited  Maintained for life – 3*?  Institutional investment

10. TM The Nation’s Local Builder TM Retrofit Cost of measures: Cavity wall Loft insulation Loft top-up Domestic Insulation Sub- contractor Contractor profit & o/h (?%) Cost of measures: Replacement boilers Heating controls Fuel switching EWI adjustmnts Plumbing & Heating Sub- contractor Contractor profit & overhead costs (?%) Cost of measures: Electrical connections Satellite & aerial adj. Electrical Sub- contractor Contractor profit & o/h (?%) Cost of measures: Insulation board Reinforcement fabric Render system (typically sublet again) External insulation & render teams Contractor profit & overhead costs (?%) Cost of measures: Mast- climbers Trellis Scaffold. Scaffold Sub- contract Contract profit & o/h (?%) Cost of measures: EWI adjustment. Repairs & Brickwork Sub- contract Contractor profit & o/h (?%) Management / Main Contractor preliminary, profit & overhead (?%)

11. The Nation’s Local Builder TM Thanks for listening – any questions?