1. The power of three - realize the potential
Accenture Plant Performance Solution (APPS) Detailed Offering Description
Accenture/Avanade/Microsoft Alliance Confidential

2. Business Drivers and Challenges
Oil and Gas
Companies that own and operate Plants and Equipment are being driven to increase the performance and reliability of their fleet and assets.
Business Drivers:
Focus On Improving Operations to Reduce Costs
Reduced Capital Spend on New/Replacement Equipment
Increased Market Competition
Need to Maximize Return on Assets
Challenges:
An Aging Workforce – Limited Access to Equipment Experts
Aging physical assets – maximizing availability
Information on assets is Distributed and Disjointed
A lack of communication and collaboration tools
Unclear maintenance strategies
Minimal knowledge management capabilities
Utilities
Chemicals and Natural Resources
Accenture/Avanade/Microsoft Alliance Confidential

3. Progression of Technology & Expertise
In order to address the lost value due to complex technologies and diminishing expertise, single monitoring and diagnostic applications are becoming critical
Value
Significant data availability
Diverse set of application tools and vendors
Strategic generation IT
Limited data integration
Significant in-house expertise
Enterprise Data and Information Integration
On-line Monitoring and Diagnostics
M&D center delivery models
Real-time KPI and fleet performance visualization tools
DCS supplied data
Limited historical trending
Off-Line Calculations
No data integration
Software Application Tools
Some On-line Calculations
Plant centric engineering
Plant driven generation IT
Data Historians
Labor/expertise constrained
Time
1980’s
1990’s
Today
Emerging
Accenture/Avanade/Microsoft Alliance Confidential

4. Accenture Plant Performance Solution (APPS) Overview
By providing users the ability to:
Integrate information from multiple sources and systems
Drill-down into and analyze that info
Have that info delivered in a role-based fashion
Collaborate with others in the organization
Use past knowledge to make better, more informed decisions
Integrate that with work and asset management system
Establish and manage equipment and operational alarms
APPS enables Decision-makers to:
Monitor, manage and improve day-to-day operations
Improve ability to predict and plan maintenance
Improved accuracy of revenue forecasting
Deliver real-time and historical info to all levels of the organization
Execute better and faster decision-making
Achieve high performance and reliability of enterprise asset.
Accenture/Avanade/Microsoft Alliance Confidential

5. APPS Application Architecture
Portal
Fleet Summary
- Fleet KPIs
- Data Feeds
Plant Overview
- Plant KPIs
- Unit Roll-Up
Unit Level
- Operational Overview
Unit KPIs
Drill Down Ability
Component Level
- Equipment Specific
- Reliability Focused KPIs
- Drill Down Ability
Accenture/Avanade/Microsoft Alliance Confidential

6. APPS: Key Features
Business solution: business process design for maximizing equipment performance based on Accenture’s High Performance Utility Model (HPUM)
Integrated information for decisions: single holistic view of plant and asset condition by integrating real-time equipment data with other existing legacy systems
Equipment risk monitoring: can iincorporate Accenture predictive analytics to identify and prioritize critical business risks
Knowledge management & collaboration: iintegrated collaboration and knowledge management capabilities
Infrastructure to build on: expandable Microsoft-based infrastructure – compatible with many models (e.g. Matlab) and systems (e.g. SmartSignal); highly configurable to suit client needs
Independence: solution is independent of equipment OEMs and is adapted to fossil, wind and hydro generation.
Role based: iinformation structured to suit the needs of relevant roles e.g. steam turbine condition engineer
Hosted solution option: information system can be hosted by Accenture or implemented at client – for pilot or full implementation
Accenture/Avanade/Microsoft Alliance Confidential 6

7. APPS integrates applications and data sources into decision making processes to improve equipment performance
Integrated Decision & Risk Management
People & Knowledge Management
Business Process
Applications
Data Gathering/Monitoring/Management
Technical Architecture
Field Systems/Equipment
Decision Support, Risk mitigation, Resource allocation, Asset Optimization
Integrated planning, Remote Monitoring & Diagnostics center, Collaboration
VALUE
Standard processes & procedures, RCM, CBM
Workflow, Maintenance Management, EAM, CMMS, SmartSignal
Data Historians, Continuity and Alert Management
Systems Integration, Infrastructure, Networks
SCADA, Control Systems, Field devices
Accenture/Avanade/Microsoft Alliance Confidential

8. APPS Value Chain – Asset Uptime Assessment
APPS focuses on proactive solutions and processes to increase availability
Optimize On-line Maintenance to Reduce Scope
Reduce Duration of Scheduled Deferment
Improve Operations Management
Standardize Work Processes for Planning and Execution
Increase Avail.
Employee Advanced Project Management Tools and Process
Leverage Predictive Monitoring Technologies and Processes
Reduce Causes of Unscheduled Deferment
Reduce Deferment or Downtime
Integrated Asset Performance & Maintenance Processes & Strategies
Centre of Excellence to Leverage Experts Across System
Decrease Diagnosis Time (Surveillance)
Enable Collaboration and Knowledge Sharing to Speed Time to Decision
Effective Management of Contractor Work
Decrease Repair Time
Improve Solutions Design & Planning
Improve Work Quality
Accenture/Avanade/Microsoft Alliance Confidential

9. Value Areas - Detail
Areas of opportunity to increase plant and equipment performance and reliability can be targeted in 4 key areas
Business
Trader
Planner
Strategic Asset Management / Outage Prevention by providing operations a higher level of knowledge about equipment performance and health.
Capital Spending through improved planning and prioritization by having enhanced information on equipment health.
Improved Production Efficiency by providing real-time information on plant and equipment performance and operator controllable parameters you can increase efficiency.
Increased Employee Effectiveness by streamlining the access to experts and information through collaboration and knowledge sharing
Engineer
Technician
Engineer
Technician
Engineer
Technician
Increased Leverage of Current Investments in Plant IT by expanding the expanding the reach and usage of critical information through portal technology resulting in an increase on ROI.
Decreased Asset Downtime through the introduction of condition-based and predictive based monitoring and analysis.
Accenture/Avanade/Microsoft Alliance Confidential

10. APPS Leverages our High Performance Utility Model (HPUM) to Bring Industry Leading Best Practices to this Capability Model
Human Capital Infrastructure
Performance Monitoring & Analysis Centre
Data Historian
Process
Monitoring
Condition
Predictive
Work and
Asset
Mgmt Integration
Management & Business Unit Reporting
Process Infrastructure
Technology Infrastructure
Physical Inventory and Tools
Accenture/Avanade/Microsoft Alliance Confidential

11. APPS is based on leading off-the-shelf packages….
The APPS solution is based on the Microsoft Office SharePoint Server platform and can integrate with many standard and custom enterprise applications for plant and asset management
Fleet Summary
- Fleet KPIs
- Data Feeds
Plant Overview
- Plant KPIs
- Unit Roll-Up
Unit Level
- Operational Overview
Unit KPIs
Drill Down Ability
Component Level
- Equipment Specific
- Reliability Focused KPIs
- Drill Down Ability
Line of Business
Applications
Microsoft Office SharePoint Server Platform
Excel Services
Collaboration
Knowledge Management
Search
Single Sign-On
Reports
Predictive & Trend Analysis
Data Historian
Accenture/Avanade/Microsoft Alliance Confidential

12. …supported by Accenture’s own business and systems assets
In addition to the technical framework, a series of assets are part of APPS to provide a comprehensive, high performance, business solution
Fleet Summary
- Fleet KPIs
- Data Feeds
Plant Overview
- Plant KPIs
- Unit Roll-Up
Unit Level
- Operational Overview
Unit KPIs
Drill Down Ability
Component Level
- Equipment Specific
- Reliability Focused KPIs
- Drill Down Ability
Business process and best practices
Business architecture
Page templates and frameworks
Microsoft Office Sharepoint Server Platform
Excel Services
Collaboration
Knowledge Management
Search
Single Sign-On
Reports
SmartSignal, OSI, Microsoft integration accelerators
Predictive Analytics
Development Tools
Platform Accelerators
Implementation Tools
Application Accelerators
Line of Business
Applications
Predictive & Trend Analysis
Data Historian
Alliance and partnerships with integrating application vendors
Accenture/Avanade/Microsoft Alliance Confidential

13. APPENDIX Wind Energy Scenarios
Accenture/Avanade/Microsoft Alliance Confidential

14. Wind energy scenarios - screenshots
Accenture/Avanade/Microsoft Alliance Confidential

15. Wind energy scenarios - screenshots
Accenture/Avanade/Microsoft Alliance Confidential

16. Wind energy scenarios - screenshots
Accenture/Avanade/Microsoft Alliance Confidential

17. Wind energy scenarios - screenshots
Accenture/Avanade/Microsoft Alliance Confidential

18. APPENDIX Refinery Scenarios
Accenture/Avanade/Microsoft Alliance Confidential

19. Refinery scenarios - screenshots
Accenture/Avanade/Microsoft Alliance Confidential

20. Refinery scenarios - screenshots
Accenture/Avanade/Microsoft Alliance Confidential

21. Refinery scenarios - screenshots
Accenture/Avanade/Microsoft Alliance Confidential

22. Refinery scenarios - screenshots
Accenture/Avanade/Microsoft Alliance Confidential

23. Further information Accenture Avanade Microsoft Dave Cox
APPS Offering/Asset Lead
Thomas A. Yemc
Alliance Director Resources Operating Group for MS/AVA
Bruce R. Boettcher
ACN-AVA-MS Solutions Director
Avanade
Matt Whitehead
Director Americas Resources Operating Group
Microsoft
Greg Morning
Industry Strategy Consulting for Accenture
Claudia Hauser
Global BDM Accenture Resources Operating Group
Jon Arnold
Managing Director
MS Global Utilities Industry
Accenture/Avanade/Microsoft Alliance Confidential