1. Innovations in Building Permit Processes Building Safety Division 1

2. Rocket Ships & Rocket Fuel 2

3. Rocket Ships = Building Permit Programs Rocket Fuel = Attitude City of Glendale statistics: Population: approx. 230,000 Building permits issued: 6,000 per year Building permit fees: $ 2.3 million per year 3

4. P.A.S.S. Expedited Plan Review Pre-permit Agreement EZTI Program 4 Rocket Ships: Building Permit Programs

5. 1) PASS Expedited Plan Review (Permit And Safety Sequence) Customized plan review schedule for large projects Meet with our customer on Day 1 Full team meeting after plan review to discuss comments and solutions including architect and all engineers Phased construction drawing submittals Phased building permits before all reviews are approved 5

6. Personal Service: Team meetings with our customers to discuss schedules and building code issues. 6

7. 1) PASS Expedited Plan Review (Permit And Safety Sequence) Customized plan review schedule for large projects Meet with our customer on Day 1 Full team meeting after plan review to discuss comments and solutions including architect and all engineers Phased construction drawing submittals Phased building permits before all reviews are approved 7

8. American Furniture Warehouse: 600,000 s.f. new building reviewed in 7 days 8

9. American Furniture Warehouse 9

10. Tanger Outlet Mall: 400,000 s.f. new mall with 80 retail stores 10

11. 2) Pre-Permit Agreements Designed for larger tenant improvement projects Allows construction to start – “at risk” – while plans are being reviewed: demolition, construction of partitions, rough mechanical (HVAC), plumbing and electrical, and drywall on one side. Requires an initial meeting with the owner or architect and our architectural plan reviewer prior to submittal of plans Pre-Permit Agreement Form: construction can begin. No work may be concealed. No inspections are made. Construction plans go through normal review process 11

12. Pre-Permit Agreement Form 12

13. 2) Pre-Permit Agreements Designed for larger tenant improvement projects Allows construction to start – “at risk” – while plans are being reviewed: demolition, construction of partitions, rough mechanical (HVAC), plumbing and electrical, and drywall on one side. Requires an initial meeting with the owner or architect and our architectural plan reviewer prior to submittal of plans Pre-Permit Agreement Form: construction can begin. No work may be concealed. No inspections are made. Construction plans go through normal review process 13

14. New Coyotes’ Offices inside the Arena: 12,000 s.f. tenant improvement 14

15. Nestle Toll House Café 1,800 s.f. retail tenant space 15

16. 3) EZTI Program Program to help small businesses open their doors faster Mercantile (M) and Business (B) occupancies of 5,000 square feet and less Tenant Improvement Liaison: personal point-of-contact for the business owner from plan review through inspection Importance of cross-training of staff: to create flexibility and efficiency in your staff Plan review is usually completed over-the-counter. Building permits are issued immediately. 16

17. Tenant Improvement Liaison: Personal point-of-contact from plan review through inspection 17

18. 3) EZTI Program Program to help small businesses open their doors faster Mercantile (M) and Business (B) occupancies of 5,000 square feet and less Tenant Improvement Liaison: personal point-of-contact for the business owner from plan review through inspection Importance of cross-training of staff: to create flexibility and efficiency in your staff Plan review is usually completed over-the-counter. Building permits are issued immediately. 18

19. Mathnasium: A 1,600 s.f. tenant space 19

20. What is the rocket fuel? 20

21. Rocket Fuel = Attitude Adopt a “can do” attitude… An “economic development” attitude… A “business attraction” attitude. Everyone must participate in economic development: Be a salesman for your city! Building Safety’s mission: Protect public health and safety in the built environment. Get projects built safely. 21

22. Get projects built… safely. We do not compromise safety or building code compliance. We help our customers understand the building codes and solve building code problems. 22

23. Innovation & Creativity Transform regulation into innovation Be creative: The building code is not a weapon… it is a tool! KEYS: Personal level of service Cross-training of staff Always know that there is room for improvement! 23

24. Conclusion ROCKET SHIPS AND ROCKET FUEL! Make Building Safety staff part of the economic development process. You will see amazing results! We need to build our way out of recession… build our way back to prosperity 24