1. Beverly Russell President of the Quality Living Alliance for Seniors and Owner of CallingWood Downs in Clarke’s Beach

2. Amenities Large common areas for recreation, social gatherings, church services Health stations with: –Care plan charts on each resident –Medication carts where qualified staff prepare and administer medication (comment) –Video surveillance cameras which in most cases monitor hallways, exits, and common areas of the facility. –Nurse call systems (comment)

3. Amenities (continued) Private dining rooms Bathing stations with differing systems, as well as washrooms/bathroom in each residents room Hair salon Libraries Wheelchair accessible rooms Patio's (and in some cases) walking paths around the buildings to enhance mobility in the warmer seasons

4. Services Medical In-house physician visits Monitoring nurse and social worker from health and community services Medication administration by trained staff

5. Services Resident Care Bathing Assist with clothing Other personal care hygiene Insulin administration Colostomy care Blood pressure monitoring Other care as required

6. Services Dietary Meal and snack preparation served in spacious dining room Meals served in resident’s room when needed Private dining functions for families and friends

7. Services Recreation Monthly activities calendar posted which would include but not limited to: –exercise programs for mobility and strengthening –walking programs: indoor in colder weather, outdoor in seasonal acceptable temperatures –games ie. bowing, bingo, darts, cards, bowling, etc.

8. Services Recreation (continued) –music and dancing groups –outdoor activities include but not limited to: gardening, walking, picnics, BBQ's and exchange of social gatherings at other facilities during summer months

9. Other Services Housekeeping with daily room cleaning Laundry services Maintenance services to provide a pleasant and safe environment

10. Staffing Staffing skills mix can vary for each facility, but includes the following: Manager and supervisor Registered nurse on staff or consulting registered nurse (not at all sites) Licensed practical nurse Personal care attendant Security Cooks, kitchen aides Housekeeping Maintenance recreation personnel

11. In-service staff training In-service training is completed in each facility annually and varies, depending on owners and care needs for their clients. All in-services may not be included in this list: –emergency first aid –diabetic insulin –back injury prevention –medication administration and review –gastronomy care (site specific) –colostomy care (site specific) –sub q injections –blood pressure testing –blood glucose testing –dementia/delirium/depression training

12. Contact Information Beverly Russell, President of Quality Living Alliance for Seniors and Owner of CallingWood Downs in Clarke’s Beach –Email: bev_russell@nf.sympatico.ca –Phone: 709-786-1850 Laura Morgan, Secretary/Treasurer of Quality Living Alliance for Seniors and Owner of Admiral’s Coast Retirement Centre in Conception Bay South –Email: admiralscoast@nl.rogers.com –Phone: 709-744-7075