1. Kirstin Dougan Music and Performing Arts Librarian, Music and Performing Arts Library (MPAL), University of Illinois at Urbana-Champaign Loaning iPads: A Library Outside of Your Library Acknowledgments The author wishes to acknowledge the Research and Publication Committee of the University of Illinois Library, which provided support for this poster. Next Steps Based on early feedback, we might consider: Offer longer loan period(s) Add peripherals like styli and foot pedals for page turns in score apps Add/change apps Allow patrons to download apps Get more iPads Show current availability of iPads online Allow patrons to reserve device and peripherals Consider Android or Windows Tablets Can be less expensive Windows tablets can be managed with Net IDs/Active Directory logins (which is how our printing system works) Models of Device Control 1.None—loan blank, unsecured device and allow patrons to download their own content/apps 2.Layered—provide apps but also allow patrons to download their own content/apps 3.Managed/Supervised—provide apps but do not allow patrons to upgrade or download new ones. They can still access their own content via Dropbox, etc. MPAL chose the third model, but hope to be able to switch to the layered model in the future. Because Apple is so tied to a “one device, one user” philosophy, it is currently challenging to follow the layered model because multiple Apple IDs would be involved (both the Library’s and the patrons’). Introduction What if we could extend the reach of the library into practice rooms, rehearsal spaces, and classrooms using mobile technology—how would this benefit our patrons? I applied for a local Library Innovation Grant and won funds to buy: Five iPads Five covers Five carry cases Charging/configuration station Mac Mini to manage configuration Advertising and apps We quickly learned that although many schools and libraries are undertaking iPad loan projects, no-one is following the same workflow. Marketing We used Canva.com to make signs, one version of which we hung for several weeks before launch, and one version of which we hung once the iPads went live. The posters include a QR code that goes to MPAL’s iPad LibGuide. Twitter iPad LibGuide http://uiuc.libguides.com/MPALiPads Challenges (YMMV) Apple really advocates “One device, one user” State purchasing regulations (for apps) Complex library/IT environment Policy creation Staff communication and training Security/Recharging The recharging/refreshing station (from Breitbart) serves as our lockbox and can hold ten iPads. Passcodes To discourage patrons from setting their own passcodes on the iPads, we preset them with one and provide it to patrons via the LibGuide and an info card kept in the iPad case. Paperwork! Loan agreement form Feedback form Refresh Process Currently done by myself and a graduate assistant. If we get more iPads and/or traffic increases (most patrons to date have kept them for whole week), we would train more staff in this task. We use Apple Configurator software to maintain profiles with settings and apps. All settings and content are erased from iPads in between circulations. We keep track of iPad status with a whiteboard. Circulation Policy One week / no renewals First come, first served Patrons must have iCard (faculty/staff/students) Patrons who damage or lose iPad are charged $500 Apps Because we are a performing arts library, we have dance, music, and theater apps. Apps can be organized in folders (e.g., by subject or function) for ease of location if using a master iPad for configuration purposes. Free apps are easier to obtain and manage across multiple devices. However, free versions of apps often aren’t as full- featured as paid versions. Paid apps require purchase of one copy per device due to licensing restrictions. More apps = more upkeep with downloading updates, etc. It’s not possible to offer every app, so do some research about which are the best-rated and be aware that some take up much more space/memory than others. Our feedback form asks for input from users about which apps they used and which they would like to see added. How They Are Being Used So far, roughly an even number of undergrads and graduate students have checked out iPads: 44% music education 33% music performance 11% musicology 11% other (non music, dance, or theatre) 66% of all students kept the iPad for the entire week loan period and used it every day. The iPads are being used in MPAL, classrooms, practice rooms, rehearsal spaces, offices/studios, and elsewhere. Apps/sites that have been noted as helpful include: piano, tuner, metronome, score reading, Pandora, Spotify, Dropbox, Evernote, and EasyBib.