1. FTA State Programs Meeting Accessing Resources from the National Center for Mobility Management A partnership of

2. Today’s Agenda Overview of the State of Mobility Management Introduction of the new National Center for Mobility Management Discussion – Questions Session Moderator: Mr. Doug Birnie, FTA

3. Goals of Mobility Management 1)Create partnerships 2)Use partnerships to enhance travel options for customers Multiple levels of mobility managers – Institutional/policy mobility managers – Operational mobility managers – Individual system mobility managers 3)Developing ways to effectively communicate http://www.apta.com/resources/hottopics/mobility/Pages/default.aspx

4. Mobility Management Makes Sense… Demand. Numbers of riders increasing. Flexibility. Public transit recognizes the importance of multi-modal services. Quality of Life. Connections with health, employability, and livability – especially for Veterans. Economic. Market-driven services, improves efficiency. Customer-Focused. Involving riders and other community members in the design of services

5. Economic Impact Denver, CO RTD: mobility mgmt savings -Vanpool programs: $690,000 -Taxi user side subsidy: $1,483,000 Southeastern Michigan: SMART -Community Partnership Program saved $ 2.7 million(2002 figures) Portland, OR: Tri-Met & Ride Connection -As mobility manager for special needs riders, Ride Connection saved Tri-Met $ 1.973 Million in FY 2001 From J. Burkhardt http://www.apta.com/resources/hottopics/mobility/Documents/Business-Case-for-Mobility- Management.pdf

6. Benefits of Mobility Management Complements fixed-route public transit service Coordinates an array of multimodal options Promotes a business strategy by forming alliances among public and private organizations Provides an opportunity to improve the performance of public transportation Enables a focus on topics such as Medicaid-funded transportation

7. Leverage Resources through the NCMM to Extend Your Mobility Management Programs

8. About the NCMM Launched in early 2013 Jointly operated by three national organizations: – Easter Seals – American Public Transportation Association – Community Transportation Association of America Through a cooperative agreement with the Federal Transit Administration, U.S. DOT

9. National Center for Mobility Management NCMM Mission To support FTA grantees, mobility managers, and partners in adopting proven, sustainable, responsive, and replicable models related to:  transportation coordination  mobility management  one-call/one-click transportation

10. National Center for Mobility Management Key Activities  Implement effective communications  Create technical assistance and training network  Identify and document promising practices in mobility management – In coordinated planning – In coordinated service delivery – In one call–one click services – In multiple levels of mobility management

11. National Center for Mobility Management Mobility Management Information and Practices (MMIP) Database  Identify and document best practices  Establish repository of State and community profiles  Facilitate interactivity via searchable database features  Update content continuously  Produce a “State of Mobility Management” annual report

12. National Center for Mobility Management Communications and Outreach  Website that integrates current mobility management work across partners – Easter Seals MMILC program – CTAA – former NRC coordination and PFMM program – APTA – Mobility Management Practices & Committee  Listservs building on Partnership for Mobility Management (PFMM)  Newsletters  Targeted articles and informational pieces in related publications

13. National Center for Mobility Management Technical Assistance  Training and Products – Information briefs – Volunteer peer network (field experts) – Training workshops (Design Thinking for Mobility) – Local Technical Assistance Plans (Descriptions of TA Interventions so that other communities can replicate strategies)

14. National Center for Mobility Management Technical Assistance Focus  Driven by existing environmental scan and knowledge  Topics include: – Implementing performance measurement systems – Establishing community partnerships – Leveraging technology – Implementing cost allocation systems and decision- making – Medicaid-funded transportation

15. National Center for Mobility Management Regional Communication Liaisons  Match five Regional Communication Liaisons (Center Staff) to each FTA region  Provide quarterly communication exchanges between the RLCs and the field  Conduct Webinars and outreach across regions  Serve as the “go to” person for TA requesters

16. National Center for Mobility Management Support CCAM  Support Coordinating Council on Access and Mobility (CCAM) Strategic Action Plan – Assess current practices across CCAM members – Identify needs – Implement plans and processes related to needs

17. National Center for Mobility Management Evaluation  Continuous formative and summative assessment  Use learning to inform the field

18. National Center for Mobility Management To be successful, mobility management requires three basic elements: 1) Collaboration among public and private transportation providers, 2) Coordination of information and services, and 3) Effective communication, planning and service design with customers. This is Our Focus

19. National Center for Mobility Management Contact Us Co-Directors  Judy Shanley, Easter Seals, jshanley@easterseals.com jshanley@easterseals.com  Carolyn Jeskey, CTAA, jeskey@ctaa.orgjeskey@ctaa.org  Rich Weaver, APTA, RWeaver@apta.comRWeaver@apta.com