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WESTERN AREA March 10, 2015
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Renewed Customer Focus Repositioned IE&O as an Educational Resource Redefined the Vision for issues management New positions aligned with industry needs 2 INDUSTRY ENGAGEMENT AND OUTREACH WHO WE ARE Judy de Torok
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WHAT WE DO 3 Promote Value of the Mall
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4 First-Class Mail Earned Value Promotion (May 1–July 31) First-Class Mail Color Transaction Promotion (June 1–Nov 30) Standard & First-Class Mail Emerging and Advanced Technology Promotion (May 1–Oct 31) Standard Mail Drive Mobile Engagement Promotion (July 1–Dec 31) WHAT WE DO PROPOSED 2015 PROMOTION CALDENDAR
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5 WHAT WE DO GOVERNMENT MAIL EDUCATION DAY – JANUARY 28, 2015 MAILING AND SHIPPING WITH THE USPS
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6 WHAT WE DO
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7 Network Rationalization Phase II
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HOW WE COMMUNICATE 8
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9 Postmaster General’s Mailers Technical Advisory Committee An association of associations Representatives of mailing industry – not companies Currently 53 Association members One Association Executive and up to Three Association Representatives per Association 2015 Focus Areas – defined by PMG First-Class Mail Periodicals Standard Mail Package Services Preparation and Entry Visibility/Service Performance and Address Quality Mail Piece Design and Product Development Payment and Acceptance MTAC
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10 EDUCATING CUSTOMERS NATIONAL POSTAL FORUM Mission Statement “To assist the USPS in building relationships with and educating mailers in the most effective and efficient use of the products and services offered by the USPS.”
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11 2014 NPF CUSTOMER FEEDBACK WHY DID YOU ATTEND?
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12 KEY PROGRAM ELEMENTS 2015 PROGRAM HIGHLIGHTS Keynote sessions lead by USPS Executive Leadership Team – Hear first-hand information about USPS strategic programs. Opportunity to meet and network with mailing industry leaders, including USPS officers.
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13 KEY PROGRAM ELEMENTS 2015 PROGRAM HIGHLIGHTS Mail Certification: Executive Mail Center Manager (EMCM) & Mail Design Professional (MDP) National Area Focus Group meeting, PCC Opening Session, Monday and Tuesday General Sessions Focused educational briefings on technological and industry changes
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14 Mail Center Operations CUSTOMER EDUCATION WHY SHOULD YOU ATTEND NPF 2015? Workshop Tracks: Over 135 Educational Workshops
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15 CUSTOMER EDUCATION Addressing Business Intelligence Data Mail Prep Safety & Security Shipping Mail Center Operations
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16 CUSTOMER EDUCATION Mail Center Management Personal Development Women in Leadership
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17 Cross Media Data Analytics eCommerce Innovation and Technology Social Media CUSTOMER EDUCATION
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18 CUSTOMER EDUCATION Colleges and Universities Global Mailing and Shipping Government Non-Profit Postal and Industry Partnerships
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19 GROWING THE BUSINESS TOGETHER WHY SHOULD YOU ATTEND NPF 2015 Help You to Succeed…It’s Worth the Investment Update your knowledge of USPS initiatives, products and services, and future plans Save your company money See the most current technologies Face-to-Face networking Sharpen your skills Education and experience
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20 GROWING THE BUSINESS TOGETHER ALERTS Watch for USPS mail certification program offerings Registration is open now Promotional catalog available online and in the mail Watch the NPF’s emails for discounts Visit the NPF website frequently for continuous updates: http://npf.org/http://npf.org/
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21 PCC MISSION STATEMENT Promote local cooperation and support of USPS initiatives Foster a close working relationship between USPS and business mailers Share information and exchange ideas about new and existing USPS products, services, programs, and procedures that affect business mailers Help PCC member organizations grow professionally through focused educational programs GROWING PCCs
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22 GROWING PCCs Large Market of the Year Winners Twin Cities PCC 2013 Utah PCC 2014 Greater Portland PCC 2015 Alaska Dakotas Arizon a Portland Seattle Central Plains Colorado/ Wyoming Salt Lake City Northland Nevada- Sierra Hawkeye Mid- America
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September 21 – 25, 2015 23 NATIONAL PCC WEEK GROWING PCCs
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24 INSIGHTFUL PCC ACTIVITIES at NPF 2015 PCC Opening Session PCC Workshops PCC Peer-to-Peer Roundtables PCC Booth …and much more GROWING PCCs
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http://www.youtube.c om/watch?v=MOXQ o7nURs0 25
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CONTACT INFORMATION 26 Ernie Harris - Industry Segment Representative Industry Engagement & Outreach US Postal Service Headquarters Telephone: 202-268-2066 Email: ernie.harris@usps.gov
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