2. Another Tale Ted Krupicka Associate Director University Information Services Pacific University Forest Grove, Oregon www.pacificu.edu Copyright Ted Krupicka, 2001. This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.

3. Who Is Pacific?  2100 full time undergraduate and graduate level students, 600 faculty and staff  Campus locations in Forest Grove, Portland, and Eugene Oregon  14 IT staff members

4. Jennifer’s Lexus

5. Warning Signs

6. Pacific’s VW

7. Just Give Them Bandwidth

8. Finding The Solution  25% to 30% of bandwidth to outside P2P users  Just a few internal P2P users using the rest  Critical applications timed out due to the bursty traffic Campus NetworkPacketShaperFirewallInternet

9. Getting It Under Control Before After

10. Getting It Under Control With Control Without Control

11. Packeteer’s 4-Step Process

12. Layer 7 Classification Physical Network Data Link Transport Session Presentation Application PacketShaper Routers Switches Firewalls 1 7 6 5 4 3 2 PacketShaper automatically discovers and classifies hundreds of different traffic types Precise Classification by: Application Port URL Protocol IP Address MAC Address IP Precedence Napster, Gnutella, imesh, Scour, etc.

13. The New Fall Line  Napster’s Replacements

14. Analysis Made Easy – Top Ten  What’s competing for the bandwidth? Top Talkers & Listeners Traffic Distribution

15. Control  Set policies to control performance Per-application minimum/maximum bandwidth policies Per-user minimum/maximum bandwidth policies Priority-based policies More

16. When Bandwidth is Needed  Band Together in your Region- Oregon Independent Colleges Association Portland Regional Education Network Northwest Access Exchange  Find New Transport- Cable Companies Power Companies Wireless/Optical

17. P2P Ratios  Plugs to the Pillow 1/1  Pipes to People 1/4  Policy to Pain 1/1

18. Recommendations  Know what is using your bandwidth  Identify Mission Critical Applications  Start the political processes for applying policies  Implement a bandwidth management solution like the PacketShaper  Add bandwidth only when needed to support policies

19. Q&A  For More information Pacific University www.pacificu.eduwww.pacificu.edu Packeteer www.packeteer.comwww.packeteer.com Oregon Independent Colleges Assn.  www.oicanet.org www.oicanet.org Portland Regional Education Network  www.pren.org www.pren.org Northwest Access Exchange  www.nwax.net www.nwax.net