1. TRANSPORTATION WORKERS IDENTIFICATION CREDENTIAL
(Insert Company Logo)
TRANSPORTATION WORKERS IDENTIFICATION CREDENTIAL
(TWIC)
Welcome to the Transportation Workers Identification Credential training program, better known as TWIC.
I’m sure you’ve heard allot about TWIC in the last several months. The purpose of this session is to review the requirements of the TWIC regulation and comply.
Please feel free to ask any questions as we go through the topics, my goal is to ensure that you understand the requirements and how they affect you as a terminal employee.

2. TALKING POINTS HOW TWIC APPLIES TO THE FACILITY
REQUIREMENT TO NOTIFY EMPLOYEES
SECURE AND RESTRICTED AREAS
ESCORTING REQUIREMENTS
INTEGRATION OF TWIC INTO EXISTING ACCESS CONTROL SYSTEM
NEW HIRE PROCEDURES
ACCESS TO INDIVIDUALS WITH LOST, STOLEN OR DAMAGED TWICS
RECOGNITION OF A VALID TWIC
RESOLUTION OF VIOLATIONS
These are the various topics we will be discussing in this presentation:
There are approximately (60) slides and the presentation will take about ___ minutes.

3. HOW TWIC APPLIES TO THE FACILITY
MARITIME TRANSPORTATION SECURITY ACT OF 2002 (MTSA)
MTSA ESTABLISHED CERTAIN REQUIREMENTS ON MARINE FACILITIES
REGULATORY OVERSIGHT FOR THESE REQUIREMENTS ARE THROUGH:
TRANSPORTATION SECURITY ADMINISTRATION (TSA)
UNITED STATES COAST GUARD (USCG)
As background, following the September 11, 2001 terrorist attacks in New York, Washington and Pennsylvania, Congress enacted the Maritime Transportation Security Act of 2002 – otherwise known as MTSA.
The purpose of MTSA was to increase security at our nation’s port facilities and the vessels that visit our facilities.
The type of facilities we are talking about are, container terminals, oil/gasoline terminals, chemical plants and even off shore oil platforms.
The vessels we are talking about are barges and US Flagged ships.
MTSA has mandated new security requirements for our facilities to be administered by both the Transportation Safety Administration (TSA) and the Coast Guard..
Let’s talk a bit about these requirements.

4. HOW TWIC APPLIES TO THE FACILITY
FACILITY REQUIREMENTS
DEVELOPMENT OF A FACILITY SECURITY PLAN (FSP)
CONTROL ACCESS TO THE FACILITY
ESTABLISH RESTRICTED AREAS WITHIN THE FACILITY
CONDUCT VEHICLE INSPECTIONS PRIOR TO ENTRY
These are just a few of the requirements established by MTSA:
Facility Security Plans – Each marine terminal covered by MTSA is required to have a Facility Security Plan (FSP). These Plans have been developed to meet the requirements of MTSA and have been submitted to the USCG for review and approval. As a result, we must operate our MTSA regulated terminals in compliance with our FSPs.
Control Access to the Facility – Gone are the days when the gates to the docks and tankfields were left open. As a result of MTSA, hundreds of thousands of dollars have been spent on upgrading fencing, installing new fence and gates. Each year we spend thousands of dollars to make sure that security is maintained.
MTSA required the designation of Restricted Areas within the terminal. Are we all familiar with restricted areas? Typically, these areas are the docks, tankfields and dispatch office.
MTSA requires that we perform vehicle inspections prior to entry into the terminal’s restricted areas. Are we familiar with this requirement? Marsec Level 1: one inspection in 20 entries, Marsec Level 2: 5 inspections in 20 entries, and Marsec Level 3: all vehicles are inspected.
This is not an all-inclusive list of requirements, but just a few.

5. HOW TWIC APPLIES TO THE FACILITY
TRANSPORTATION SECURITY ADMINISTRATION REQUIREMENTS
TRANSPORTATION WORKERS IDENTIFICATION CREDENTIAL (TWIC) PROGRAM
PURPOSE: TO BETTER CONTROL ACCESS MARITIME FACILITIES
REQUIREMENT: ANY INDIVIDUAL PERMITTED UNESCORTED ACCESS TO A FACILITY’S SECURE OR RESTRICTED AREAS MUST POSSESS A TWIC
Let’s talk about MTSA’s requirement imposed through the Transportation Security Administration (TSA) for what is called the “TWIC” Program.
Remember, the purpose of the TWIC program is to better control access at our facilities, therefore making each facility more secure.
TWIC imposes the requirement that ANY individual permitted unescorted access to a facility’s secure or restricted area MUST posses a valid TWIC. In order to possess a TWIC, the individual must pass a series of government background checks. This applies to everyone: company employees, company executives, terminal visitors, contractors, vendors and drivers.
Are there any questions as to who is required to have a TWIC or whether you will be required to have a TWIC?

6. HOW TWIC APPLIES TO THE FACILITY
TWIC REQUIREMENTS
COLLECTION OF PERSONAL AND BIOMETRIC INFORMATION
BACKGROUND CHECKS
ISSUANCE OF A TAMPER-RESISTANT BIOMETRIC CARD
This is how the TWIC program is supposed to work:
TSA will collect certain personal and biometric information from each applicant.
They will then conduct a number of background checks
They will then issue a tamper-resistant biometric card.
What tamper-resistant means is that there are a number of security features that cannot be easily forged or duplicated embedded on the card.
Biometric means that the card will hold some sort of physical feature that will positively identify you. In this case the physical feature that identifies you is your fingerprint template.

7. HOW TWIC APPLIES TO THE FACILITY
COLLECTION OF PERSONAL AND BIOMETRIC INFORMATION
COLLECTED THROUGH THE PRE-ENROLLMENT AND ENROLLMENT PROCESS
TYPE OF INFORMATION:
NAME, ADDRESS, DATE OF BIRTH, BIRTH LOCATION, WEIGHT & HEIGHT
EMPLOYER INFORMATION
FINGERPRINTS, PHOTOGRAPH
Personal and Biometric data from the applicant is collected through two methods, the pre-enrollment process and the enrollment process.
We’ll speak in greater detail about each of these methods, but basically the type of information that is collected through the pre-enrollment process is biographical in nature, name, address, date of birth, where were you born, and you will also be asked who your employer is among other things.
During the enrollment process when you visit the enrollment center you will have to provide your fingerprints and sit for a photograph.

8. HOW TWIC APPLIES TO THE FACILITY
BACKGROUND CHECKS
CRIMINAL HISTORY
TIES TO TERRORISM
LEGAL IMMIGRATION STATUS
Once the information is collected during the pre-enrollment and enrollment processes, TSA will complete some background checks.
The checks they’ll perform are criminal history, ties to terrorism, and legal immigration status.
Once the three background checks are completed, they’ll be in a position to issue a TWIC card.

9. HOW TWIC APPLIES TO THE FACILITY
ISSUANCE OF A TAMPER-RESISTANT BIOMETRIC CARD
NAME
PHOTOGRAPH
EXPIRATION DATE
BAR CODE
SMART CHIP
MAGNETIC STRIPE
SECURITY FEATURES
The card that they will issue will have the following features:
Your name, your photograph, the card’s expiration date, a bar code, a smart chip , magnetic stripe and lastly it will have certain security features that cannot be easily duplicated.

10. HOW TWIC APPLIES TO THE FACILITY
Transportation Worker
Identification Credential 
TSA issued biometric ID card
This is a prototype version of the card:
The card that you will actually get may not look exactly like this, but it will have the same features I just mentioned:
Your picture, name, expiration date, and computer “smart” chip that contains your fingerprints and other information.

11. HOW TWIC APPLIES TO THE FACILITY
These are some of the security features that are embedded into the card:
You’ll have a background of fine lines, and twinkling stars and the words TWIC throughout the face of the card.
We’ll talk a lot more about the actual security features of the card as we go along.

12. HOW TWIC APPLIES TO THE FACILITY
The back of the card has a magnetic stripe and bar code, along with a return address in case the card is lost.

13. HOW TWIC APPLIES TO THE FACILITY
ENROLLMENT PROCESS
SIX STEPS
PRE-ENROLLMENT (OPTIONAL)
ENROLLMENT
FEE COLLECTION
SECURITY THREAT ASSESSMENT
NOTIFICATION OF RESULTS
ISSUANCE OF TWIC
Let’s talk about the enrollment process:
Enrolling for the TWIC card is a six step process:
Pre-Enrollment – Although it is optional, you are strongly urged to pre-enroll as this will be a time saver when you actually visit the enrollment center.
(2) Enrollment at the Enrollment Center – You will be required to physically go to an enrollment center and apply for the TWIC.
(3) You will pay a fee for the TWIC
(4) Once enrolled, TSA will conduct a Security Threat Assessment to determine if you qualify for it
(5) You will be notified of the results and if you qualify;
(6) The TWIC will be issued

14. HOW TWIC APPLIES TO THE FACILITY
PRE-ENROLLMENT
TSA WEBSITE OR TELEPHONE
OR DHS-TWIC
PROVIDE MUCH OF THE REQUIRED BIOGRAPHIC INFORMATION
SELECT AN ENROLLMENT CENTER
SCHEDULE AN APPOINTMENT FOR ENROLLMENT
Let’s talk about each step in greater detail:
(1) Pre-Enrollment – As I said before, pre-enrollment is not a requirement, but you are strongly urges to do it, by doing so, you will save time at the enrollment center.
Pre-Enrollment can be done on line at the TSA website or over the telephone. The link to the website is You can pre-enroll from home or using one of the terminal’s computers. We have access to the site and also there are step by step directions.
By pre-enrolling you will provide much of the required biographical information thereby saving yourself a few minutes of time at the enrollment center. More importantly, by pre-enrolling you can choose your enrollment center and schedule an appointment.
When complete, you will want to print your pre-enrollment receipt with the barcode as it may be helpful when you get to the enrollment center.
The pre-enrollment process was designed to save you time at the enrollment center and streamline the process.

15. HOW TWIC APPLIES TO THE FACILITY
ENROLLMENT
VISIT THE ENROLLMENT CENTER
PROVIDE ALL REQUIRED INFORMATION
PROOF OF IDENTITY
FINGERPRINTS
DIGITAL PHOTOGRAPH
SIGN DISCLOSURE FORM AND CERTIFICATIONS STATEMENT
PAY THE FEE - $ OR $105.25
(2) Enrollment actually takes place at the enrollment center where you will provide the rest of the enrollment information.
Be sure that you have the proper identification documents when you show up at the center. A list of necessary documents is in the dispatch office, but if you have a valid passport, that is all you will need for identification. If you don’t have a valid passport, then please check the list so that you are prepared.
Also, remember to bring your pre-enrollment receipt.
At the enrollment center you will provide a full set of fingerprints. Your fingerprint template will then be stored on the card.
You will sit for a photograph, sign the Disclosure and Certifications Statement and pay the fee.
(3) The fee is $ for an applicant who needs to have a complete background check and $ for any CDL holder that has already had a background check done.

16. HOW TWIC APPLIES TO THE FACILITY
ACCEPTABLE FORMS OF IDENTIFICATION ARE LISTED ON THE TSA WEBSITE –
ONE DOCUMENT FROM “LIST A” OR
TWO DOCUMENTS FROM “LIST B”
I want to stress the importance of having the proper identification when going to the enrollment center because if anything can derail this process, this will.
You may look in the dispatch office or the TSA website for both List A and List B. The rule is that you need one item from List “A” OR two items from List “B” but one of the items has to be a government issued photo id.

17. HOW TWIC APPLIES TO THE FACILITY
SECURITY THREAT ASSESSMENT
TSA WILL CONDUCT A SECURITY THREAT ASSESSMENT CONSISTING OF:
FINGERPRINT-BASED CRIMINAL HISTORY CHECK
INTELLIGENCE-RELATED CHECK FOR POTENTIAL TIES TO TERRORISM
IMMIGRATION STATUS CHECK
(4) Once you’ve completed the enrollment process at the center, TSA will conduct a Security Threat Assessment consisting of:
Fingerprint-based criminal history check
Intelligence-related check for potential ties to terrorism, and
An immigration status check

18. HOW TWIC APPLIES TO THE FACILITY
SECURITY THREAT ASSESSMENT
EXPECTED TO BE COMPLETED WITHIN TEN DAYS OR LESS
DETERMINATION OF NO SECURITY THREAT:
TWIC IS ISSUED
APPLICANT IS NOTIFIED
APPLICANT PICKS UP THE TWIC
The Security Threat Assessment is expected to be completed within 10 days or less
Once this is done, hopefully the outcome will be that you do not pose a threat to security, the TWIC will be issued and you will be notified when it is ready to be picked up at which time you return to the enrollment center to pick it up and get it activated.

19. HOW TWIC APPLIES TO THE FACILITY
SECURITY THREAT ASSESSMENT
DETERMINATION OF A THREAT
APPLICANT IS NOTIFIED OF THE DENIAL
THE BASIS FOR THE DENIAL
INFORMATION ON THE APPEAL & WAIVER PROCESSES
If by chance the Security Threat Assessment determines that you DO present a threat to security you will be notified by TSA.
The notification provided to you will include the basis for the denial and will also include information on the Appeal and Waiver processes.

20. HOW TWIC APPLIES TO THE FACILITY
SECURITY THREAT ASSESSMENT
GENERALLY SPEAKING, IF AN APPLICANT IS DENIED A TWIC, TSA WILL NOT PROVIDE THE REASONS FOR DISQUALIFICATION TO AN EMPLOYER UNLESS TSA FEELS THAT THE APPLICANT PRESENTS AN IMMINENT THREAT AND PROVIDING LIMITED INFORMATION TO AN EMPLOYER WILL MITIGATE THAT THREAT.
Generally speaking, if you are denied a TWIC, your employer will not be notified of the denial UNLESS TSA feels that you present such a great threat to security AND providing some limited information to the employer will mitigate that threat.
This is intended to safeguard your privacy.

21. HOW TWIC APPLIES TO THE FACILITY
CARD ISSUANCE
APPLICANT PICKS UP THE TWIC AT THE ENROLLMENT CENTER
PRESENT PROPER IDENTIFICATION
FINGERPRINTS ARE VERIFIED
SELECTS A SIX-EIGHT DIGIT NUMBER
CARD IS ACTIVATED
(6) As I said earlier, when your card is issued you will be notified of when to pick it up. The card will be delivered to the same enrollment center you enrolled at…this means you have to go back a second time, and NO you don’t need to make an appointment.
Once again, you need to have the proper identification credentials
Once there your identification and fingerprints are verified
You select a 6 – 8 digit number which will be stored on the card and the card is activated and given to you.
A few words about this 6 – 8 digit number. This number should be a number that you readily remember because during USCG inspections USCG personnel will ask you for that number to verify the authenticity of the card. This is just one of the ways in which they will verify the authenticity of the card.

22. HOW TWIC APPLIES TO THE FACILITY
CARD ISSUANCE
ENROLLMENT TO CARD ISSUANCE – 30 DAYS
CARD IS VALID FOR 5 YEARS
DURING THE 5 YEARS – PERPETUAL VETTING
The entire process is expected to take no more than 30 days from the date of enrollment to date of issue.
For most people the card will be valid for five years from the date of the completion of the background checks.
For CDL holders that don’t have a new background check done the expiration date will be 5 years from the date of the current background check.
During the next 5 years there will be perpetual vetting done by TSA…This means that TSA will periodically check to make sure that you still qualify for the card.

23. HOW TWIC APPLIES TO THE FACILITY
CARD USAGE
REQUIRED TO VISUALLY INSPECT THE CARD PRIOR TO GRANTING ACCESS
CARD VERIFICATION MUST INCLUDE:
PHOTO VERIFICATION
VALID EXPIRATION DATE
VISUAL CHECK OF THE SECURITY FEATURES
Let’s talk a bit about how the TWIC will be used.
Until actual card readers are installed, the card will simply be used as an identification badge. What this means is that you must inspect the card prior to granting someone unescorted access to the facility.
The inspection must include a verification of the holder’s face, that the expiration date is current and you must also do a visual check of the card’s security features.
We’ll talk more about the security features later.

24. HOW TWIC APPLIES TO THE FACILITY
CARD USAGE
USGC PERSONNEL WILL USE HAND-HELD CARD READERS TO:
VALIDATE THE AUTHENTICITY OF THE CARD
PHOTOGRAPH
SIX – EIGHT DIGIT NUMBER
FINGERPRINT TEMPLATE
VERIFY THAT THE CARD HAS NOT BEEN REVOKED
TEN MINUTE RULE
As I said earlier, the USCG will ask to see the card during facility inspections….They will be using a portable card reader to verify the authenticity of the card.
The way in which they will be validating the card’s authenticity is by matching the photo on the card to your face, asking you for the six to eight digit number and they will match your fingerprint template. The will also verify that the card is still a valid card and that it has not been revoked by TSA.
There is a 10 minute rule…The rule is that you need not wear the card or display it on your person, when asked for it, you simply need to present the card within a reasonable amount of time….10 minutes.

25. HOW TWIC APPLIES TO THE FACILITY
CARD USAGE – DRIVERS
TWIC CARD TO BE LINKED TO AN EXISTING ACCESS CONTROL SYSTEM
For drivers, the rule allows the TWIC to linked to an existing access control system…Using this method, each driver’s TWIC card will be linked to their driver’s number so that the card verification can be done automatically.
We’ve covered a lot in this section, are there any questions?

26. REQUIREMENT TO NOTIFY EMPLOYEES
OWNERS/OPERATORS NOTIFICATION REQUIREMENTS TO EMPLOYEES:
YOUR RESPONSIBILITY TO POSSESS A TWIC
WHICH PARTS OF THE FACILITY ARE:
SECURE AREAS
RESTRICTED AREAS
The regulation requires that owners/operators of terminals notify their employees of TWIC requirements.
Owners/operators are required to notify their employees of……their responsibility to obtain a TWIC, which parts of the terminal are sure and restricted areas…We’ll talk more about these areas in a moment.

27. REQUIREMENT TO NOTIFY EMPLOYEES
OWNERS/OPERATORS NOTIFICATION REQUIREMENTS TO EMPLOYEES:
LOCATION OF ENROLLMENT CENTERS
WHEN COMPLIANCE WILL BEGIN
Owners/Operators are also required to let their employees know the location of enrollment centers and when compliance with TWIC will begin.
Location of enrollment centers will be posted at the terminal
As far as compliance dates go, the only sure date that is known at this time is September 25, This is a mandated date by which time all port areas within the country need to be in compliance….However earlier dates may be published depending on which area you are in. If earlier dates are published, they will be published a minimum of 90 days prior to compliance.

28. REQUIREMENT TO NOTIFY EMPLOYEES
OWNERS/OPERATORS ADDITIONAL REQUIRENENTS
PROVIDE EMPLOYEES WITH THE REQUIRED TRAINING TO COMPLY WITH 33 CFR 105
DEVELOP AND ADMINISTER A PROGRAM THAT ENSURES COMPLIANCE WITH 33 CFR 105 AND SPECIFICALLY COMPLY WITH TWIC
Additional requirements imposed on Owners/Operators of facilities include…..

29. REQUIREMENT TO NOTIFY EMPLOYEES
ACCEPTABLE FORMS OF NOTIFICATION INCLUDE
SIGNS POSTED IN COMMON AREAS
COMPANY NEWSLETTER
ANNOUNCEMENTS BY COMPANY OFFICIALS
COMPANY WEBSITES
INSERTS IN WAGE AND SALARY STATEMENTS
These are acceptable methods of notification….After today’s training, you can consider yourself “duly notified”.
This is also why we had you sign into this session.

30. SECURE AND RESTRICTED AREAS
SECURE AREA
AN AREA OVER WHICH AN OWNER/OPERATOR HAS IMPLEMENTED SECURITY MEASURES FOR ACCESS CONTROL
FACILITIES: ALL THE AREA INSIDE THE OUTERMOST PERIMETER
LOADING RACK AREAS ARE CONSIDERED TO BE SECURE AREAS
Moving on, let’s talk about Secure and Restricted Areas
The regulation defines Secure Area as….
The regulation further goes on to say that for facilities the entire area inside the outermost perimeter is considered to be a secure area.
The loading racks are specifically cited in guidance documents as being Secure Areas

31. SECURE AND RESTRICTED AREAS
A LOCATION OR LOCATIONS IDENTIFIED BY THE OPERATOR THAT REQUIRE LIMITED ACCESS AND A HIGHER DEGREE OF SECURITY
RESTRICTED AREAS ARE PART OF THE SECURE AREA
DOCK, TANKFIELDS AND DISPATCH OFFICE ARE CONSIDERED TO BE RESTRICTED AREAS
Restricted Area is defined as…. “ “
These are part of the Secure Area
Picture if you will….An entire pie is considered to be the Secure Area while individual pieces of the pie can be considered Restricted Areas…
In our case, docks, tankfields and dispatch offices are Restricted Areas

32. SECURE AND RESTRICTED AREAS
FOR ALL PRACTICAL PURPOSES THERE IS NO DIFFERRENCE BETWEEN SECURE AREAS AND RESTRICTED AREAS OTHER THAN MONITORING AND ESCORTING REQUIREMENTS
For all practical purposes, there is NO DIFFERENCE between Secure Areas and Restricted Areas other than monitoring requirements…Regardless of whether an are is considered Secure or Restricted, an individual still needs a TWIC in order to gain unescorted access.
Let’s talk more about monitoring and escorting.

33. ESCORTING REQUIREMENTS
ESCORT – ENSURING THAT THE INDIVIDUAL IS CONTINUOUSLY ACCOMPANIED WHILE WITHIN A SECURE AREA IN A MANNER SUFFICIENT TO OBSERVE WHETHER THE ESCORTED INDIVIDUAL IS ENGAGED IN ACTIVITIES OTHER THAN THOSE FOR WHICH THE ESCORT WAS GRANTED.
SIDE-BY-SIDE OR REMOTE MONITORING
Escorting is defined by the regulation as….. “ “
There are two methods in which escorting can be accomplished:
Side-by-Side Monitoring – meaning a TWIC holder is assigned as an escort OR
Remote Monitoring – typically done by video surveillance
These requirements differ for Secure & Restricted Areas

34. ESCORTING REQUIREMENTS
ESCORT – SECURE AREAS
REMOTE MONITORING
MUST BE OF SUFFICIENT OBSERVATION OF THE INDIVIDUAL WITH A MEANS TO RESPOND IF THEY ARE OBSERVED TO BE ENGAGED IN UNAUTHORIZED ACTIVITIES OR IN AN UNAUTHORIZED AREA
SIDE-BY-SIDE ACCOMPANIMENT
ONE TWIC TO TEN NON-TWICS
For Secure Areas Escorting may be accomplished by one of two ways:
Remote Monitoring – Again, done by video surveillance – However, remote monitoring must be of sufficient observation of the individual…..
The second method of accomplishing escorting in Secure Areas is through Side-by-Side accompaniment – When you do it using this method, one TWIC holder is permitted to escort up to ten non-TWIC holders, No more than 10.

35. ESCORTING REQUIREMENTS
ESCORT – RESTRICTED AREAS
SIDE-BY-SIDE ACCOMPANIMENT
ONE TWIC TO FIVE NON-TWICS
In Restricted Areas, Escorting can only be accomplished through Side-by-Side Accompaniment.
In this case One TWIC holder is permitted to escort up to five non-TWIC holders.
Are there any questions on Escorting???

36. INTEGRATION OF TWIC INTO EXISTING ACCESS CONTROL SYSTEM
NVIC ALLOWS FACILITY OWNERS/OPERATORS TO LINK A TWIC HOLDER’S TWIC CARD TO AN EXISTING ACCESS CONTROL SYSTEM
Next, we’ll talk about Integrating TWIC into our existing Access Control System
Specific guidance issued in NVIC allows the facility to link a TWIC holder’s TWIC card to an existing access control system…In our case this will allow our card reader at the main gate to make the TWIC verification thus alleviating the need to conduct a physical check of the TWIC.
Let’s talk about how this will work….

37. INTEGRATION OF TWIC INTO EXISTING ACCESS CONTROL SYSTEM
EACH FACILITY MAY HAVE ITS OWN UNIQUE ACCESS CONTROL SYSTEM. THESE SLIDES SHOULD BE CUSTOMIZED AS APPLICABLE ON A SITE-BY-SITE BASIS.

38. INTEGRATION OF TWIC INTO EXISTING ACCESS CONTROL SYSTEM

39. INTEGRATION OF TWIC INTO EXISTING ACCESS CONTROL SYSTEM

40. NEW HIRES PROVISIONS
NEW HIRES MAY BE GRANTED “ACCOMPANIED ACCESS” TO SECURE AREAS FOR A PERIOD OF THIRTY (30) CONSECUTIVE CALENDAR DAYS PROVIDED CERTAIN REQUIREMENTS ARE MET
THIRTY (30) DAYS MAY BE EXTENDED AN ADDITIONAL THIRTY (30) DAYS BY THE APPROVAL OF THE COTP
Let’s talk about new hires and what the requirements are for them…
The regulation allows new hires “accompanied access” to secure areas for a period of 30 consecutive calendar days provided certain conditions are met…we’ll talk about those conditions in a moment.
The initial thirty days may be extended an additional thirty by the approval of the COTP.

41. NEW HIRES PROVISIONS ACCOMPANIED ACCESS
WORK UNIT IN WHICH THE NEW EMPLOYEE IS ASSIGNED TO IS TWENTY-FIVE (25) EMPLOYEES OR LESS
NEW HIRES CANNOT MAKE UP MORE THAN 25% OF THE WORK UNIT
There is no pure definition of “Accompanied Access” however the regulation states that “Accompanied Access” is achieved when….
These two conditions ensure that we don’t have too many employees within the terminal without TWIC cards.

42. NEW HIRES PROVISIONS NEW HIRE REQUIREMENTS
EMPLOYEE HAS APPLIED FOR THE TWIC
HE/SHE IS NOT ENGAGED IN A WAIVER OR APPEAL PROCESS
HE/SHE MUST SIGN A STATEMENT TO THAT EFFECT
FSO HAS ENTERED THE NEW HIRE’S PERSONAL INFORMATION IN THE USCG’s HOMEPORT WEBSITE
These are the conditions that must be complied with in order for a new hire to obtain “Accompanied Access”….

43. NEW HIRES PROVISIONS NEW HIRE REQUIREMENTS
HE/SHE HAS PASSED A NAME-BASED BACKGROUND CHECK
HE/SHE HAS ALTERNATIVE FORMS OF IDENTIFICATION
NO OTHER CIRCUMSTANCES THAT WOULD CAUSE REASONABLE SUSPICION REGARDING THE INDIVIDUAL’S ABILITY TO OBTAIN A TWIC
FSO MUST BE ABLE TO ARTICULATE AN ADVERSE IMPACT TO THE FACILTY OPERATION IF THE INDIVIDUAL IS DENIED ACCOMPANIED ACCESS

44. NEW HIRES PROVISIONS NEW HIRE REQUIREMENTS
WHEN WORKING IN RESTRICTED AREAS, THE NEW HIRE MUST BE ESCORTED AND MONITORED SIDE-BY-SIDE
New Hires are not permitted to be left alone in a Restricted Area…When in a restricted area, the new individual must be escorted.

45. NEW HIRES PROVISIONS NEW HIRE REQUIREMENTS
FOR OUR PURPOSES ALL NEW HIRES SHALL BE ESCORTED BY A TWIC HOLDER AT ALL TIMES REGARDLESS OF CIRCUMSTANCES AND AREA OF THE TERMINAL
ONLY EXCEPTION TO THIS RULE IS NEW DRIVERS
NEW DRIVERS NEED NOT BE ESCORTED WHEN IN THE LOADING RACK AREA ONLY
Regardless of what the regulation has to say about new hires, Management has decided that all new hires shall be escorted by a TWIC holder at all times…
The only exception to this rule is if the new hire is a driver…A new driver need not be escorted when in the loading rack area…however, if that driver has to access a restricted area, he then needs to be escorted.

46. LOST, STOLEN, DAMAGED TWICs
LOST, STOLEN, DAMAGED TWICs REQUIREMENTS
EMPLOYEE MUST REPORT THE LSD TWIC TO THE FSO AND DHS IMMEDIATELY UPON DISCOVERY
DHS WILL INVALIDATE THE CARD AND PLACE IT ON THE “HOT LIST”
DHS WILL ORDER THE PRODUCTION OF A REPLACEMENT TWIC
REPLACEMENT TWIC WILL BE SENT TO THE ENROLLMENT CENTER DESIGNATED BY THE EMPLOYEE
Let’s talk about Lost, Stolen or Damaged TWICs
These are the requirements..
The loss of the TWIC must be reported immediately to DHS and the FSO
The HOT LIST is simply a list of revoked or invalidated cards, this list will be made available to the FSO
Once reported, a replacement TWIC will be produced and be shipped to the enrollment center designated by the employee.

47. LOST, STOLEN, DAMAGED TWICs
LOST, STOLEN, DAMAGED TWICs REQUIREMENTS
EMPLOYEE IS NOTIFIED OF THE ARRIVAL OF THE REPLACEMENT TWIC
EMPLOYEE GOES TO THE ENROLLMENT CENTER
PAYS FOR THE REPLACEMENT TWIC
PROVIDES REQUIRED IDENTIFICATION DOCUMENTS
REPLACEMENT TWIC IS ACTIVATED AND ISSUED TO THE EMPLOYEE
When ready, the employee is notified and he goes to the enrollment center to pick it up.
At the enrollment center, he pays for the replacement card, provides the necessary identification credentials, the card is activated and issued to the employee

48. LOST, STOLEN, DAMAGED TWICs
LOST, STOLEN, DAMAGED TWICs REQUIREMENTS
INDIVIDUAL MAY BE GRANTED ACCESS TO SECURE AND RESTRICTED AREAS OF THE FACILITY FOR A PERIOD OF SEVEN (7) CONSECUTIVE CALENDAR DAYS PROVIDED:
OWNER/OPERATOR VERIFIES THAT THE EMPLOYEE HAD A VALID TWIC
EMPLOYEE CAN PRESENT AN ALTERNATIVE FORM OF IDENTIFICATION
THE EMPLOYEE HAS REPORTED IT LOST, STOLEN OR DAMAGED TO DHS AND FSO
THERE ARE NO SUSPICIOUS CIRCUMSTANCES ASSOCIATED WITH THE EMPLOYEE’S CLAIM OF LOSS, THEFT OR DAMAGE
The individual may be granted access to secure and restricted areas of the facility for a period of seven consecutive calendar days provided the following conditions are met….

49. RECOGNITION OF A VALID TWIC
GENERAL DESCRIPTION – FRONT
EMPLOYEE’S PICTURE
EMPLOYEE’S NAME
“TWIC”
EXPIRATION DATE
SMART CHIP
“TRANSPORTATION WORKER IDENTIFICATION CREDENTIAL”
SECURITY FEATURES
Let’s talk about how we will recognize a valid TWIC and the various security features that are embedded into the card.
This is An image of an actual card issued at the Port of Wilmington, DE.
The front of the card has the following information…..

50. RECOGNITION OF A VALID TWIC
GENERAL DESCRIPTION – BACK
MAGNETIC STRIPE
AUTHORIZATION STATEMENT
RETURN ADDRESS
BAR CODE
CONTROL NUMBERS (8 DIGIT & 4 DIGIT)
TWIC v
The back of the card has the following…..

51. RECOGNITION OF A VALID TWIC
SECURITY FEATURES – FRONT
BACKGROUND
FINE LINES
RED, WHITE & BLUE BANDS
TWIC
VARYING COLOR INK
T & I SHIFT FROM RED TO GOLD
W & C – SHIFT FROM GREEN TO PURPLE
Now let’s talk about the security features..

52. RECOGNITION OF A VALID TWIC
SECURITY FEATURES – FRONT
STAR PATTERN
LOWER LEFT CORNER TO THE UPPER RIGHT CORNER
UPPER 3 STARS ARE SOLID
REMAINING STARS ARE OUTLINES
TRIANGLE WITH THREE CIRCLES
CENTER OF THE CARD
TWIC
PRIVACY
COMMERCE
SECURITY

53. RECOGNITION OF A VALID TWIC
SECURITY FEATURES – FRONT
EIGHT POINT CREST
LOWER RIGHT CORNER
TWIC ON FOUR OF THE EIGHT CORNERS
MOVING CIRCLE IN THE CENTER OF THE CREST
TWO ELIPTICAL FIGURES IN THE CENTER

54. RESOLUTION OF VIOLATIONS
INVALID/FRAUDULENT TWICS – THE FOLLOWING ACTIONS SHOULD BE TAKEN:
ASK THE INDIVIDUAL FOR ALTERNATIVE FORMS OF IDENTIFICATION
CAREFULLY INSPECT ALTERNATIVE FORMS OF IDENTIFICATION
COLLECT THE INDIVIDUAL’S INFORMATION:
NAME
ADDRESS
VEHICLE DESCRIPTION & LICENSE PLATE NUMBER
DESCRIPTION OF THE INDIVIDUAL
Let’s now talk about what we need to do if we suspect someone is trying to get access to the facility using a fraudulent TWIC
If you suspect that someone is using a fraudulent TWIC, ask the individual for alternative forms of identification and carefully inspect those forms of identification, chances are they too may be fraudulent.
Collect the individual’s information…..

55. RESOLUTION OF VIOLATIONS
INVALID/FRAUDULENT TWICS – THE FOLLOWING ACTIONS SHOULD BE TAKEN:
MAKE A PHOTOCOPY OF THE TWIC IF POSSIBLE
DENY THE INDIVIDUAL ENTRY
CALL USCG DUTY OFFICER AND REPORT THE INCIDENT
FOLLOW ALL INSTRUCTIONS GIVEN BY THE DUTY OFFICER
Make a photocopy of the TWIC if possible and absolutely deny the individual entry into the terminal.
Advise the USCG Duty Officer of the attempted entry and follow all instructions given to you by the duty officer

56. RESOLUTION OF VIOLATIONS
INVALID/FRAUDULENT TWICS – THE FOLLOWING ACTIONS SHOULD BE TAKEN:
IF DIRECTED BY THE DUTY OFFICER, ASK THE INDIVIDUAL TO REMAIN UNTIL A USCG REPRESENTATIVE ARRIVES
YOU ARE NOT REQUIRED TO RESTRAIN THE INDIVIDUAL OR INFORM HIM/HER THAT HE/SHE CANNOT LEAVE
DO NOT CONFISCATE THE TWIC AS THIS MAY BE CONTRARY TO YOUR STATE’S LAW
If directed by the duty officer, ask the individual to remain until the USCG representative arrives to investigate the incident
You are not required to restrain the individual
Do not confiscate the TWIC

57. RESOLUTION OF VIOLATIONS
POSSIBLE USCG ACTIONS
USCG MAY RESPOND TO INVESTIGATE
ATTEMPT TO MATCH THE BIOMETRIC TEMPLATE STORED ON THE TWIC TO THE INDIVIDUAL
IF THIS CANNOT BE DONE THE USCG MAY CONFISCATE THE TWIC AND YOU WILL BE ADVISED OF ANY ADDITIONAL ACTIONS TO TAKE
IF THE USCG WILL NOT DISPATCH AN INDIVIDUAL TO INVESTIGATE YOU WILL BE SO ADVISED
USCG may respond to your report, in doing so, they will attempt to match…..
If the USCG will not respond they will advise you.

58. RESOLUTION OF VIOLATIONS
SUSPICIOUS ACTIVITIES RELATIVE TO TWIC MUST BE REPORTED TO THE NATIONAL RESPONSE CENTER
SUSPICIOUS ACTIVITIES RELATED TO TWIC INCLUDE:
MULTIPLE TWICS SUSPECTED TO BE FRAUDULENT PRESENTED BY DIFFERENT INDIVIDUALS FOR ACCESS IN A SHORT PERIOD OF TIME (FIVE TO SEVEN DAYS)
AN INDIVIDUAL ATTEMPTING TO GAIN ACCESS MULTIPLE TIMES WITH THE SAME TWIC WHICH IS SUSPECTED TO BE FRAUDULENT
MANY DIFFERENT APPEARANCES OF TWICS WHICH ARE SUSPECTED TO BE FRAUDULENT
Suspicious activities MUST be reported to the National Response Center.
Suspicious activities related to TWIC include….

59. TWIC
QUESTIONS?