1. ECS Process

2.  ECS mandate can be linked to the bank account mapped to your Sharekhan Trading account  ECS amount chosen by you on the ECS mandate represents the maximum order limit on any transaction day.  ECS amount will be processed to the extent of orders placed by you subject to the ECS limit.  ECS amount will be allocated to Sharekhan ECS ledger account to carry out the transactions ordered by you. ECS Facility - Highlights For internal training purpose only

3. Mr. X gives a ECS Mandate of Rs.10,000 for 10 years Illustration 1: He does not have any existing SIP thru Sharekhan and he has not placed order for new SIP. Utilized limit – NIL Balance Limit Available - Rs.10,000\- No order – No Withdrawal ======================================================================= Illustration 2: He links an existing SIP of Rs.2,000\- to the ECS and orders a new SIP of Rs.2000\- Utilized limit – Rs.4,000\- Balance Limit Available - Rs.6,000\- Rs.4,000\- will be transferred to carry out the orders How does it Work For internal training purpose only

4.  Hassle free SIP investments – amount will be automatically transferred from bank account for execution of transactions  Decide your ECS mandate amount and use this limit for multiple SIPs/ transactions.  Map your existing SIPs to ECS mandate or add new SIPs in future.  One time registration facilities multiple SIPs – after giving ECS mandate, SIP order can be placed at date later as well Key Benefits For internal training purpose only

5.  ECS has been introduced for Mutual Fund Segment -SIP payments only  No need to remember SIP dates any more.  On the basis of ECS mandate, Sharekhan will debit client’s bank account towards SIP orders placed by the client.  To begin with, ECS mandate would be available and utilized for Mutual Funds SIP only.  In future, it may be extended to Stock SIP and other investment products.  ECS is offered in 91 cities only. (as of 08/11/2012)  CIS will accept all the requests, however the same may be rejected by ECS agent. Features For internal training purpose only

6. List of ECS enabled Cities AgraChennaiHassanMaduraiShimla AhmedabadCochinHubliMandyaShimoga AllahabadCoimbatoreHyderabadMangalgiriSiliguri AmritsarCuttackIndoreMangaloreSolapur AnandDavangereeJabalpurMumbaiSurat AsansolDehradunJaipurMysoreTenali AurangabadDelhiJalandharNagpurTirunelveli BangaloreDhanbadJammuNasikTirupati BarodaDurgapurJamnagarNelloreTirupur BelgaumErodeJamshedpurPanjimTrichur BhavnagarGadagJodhpurPatnaTrichy BhilwaraGangtokKakinadaPondicherryTrivendrum BhopalGorakhpurKanpurPuneTumkur BhubaneshwarGulbargaKolhapurRaichurUdaipur BijapurGunturKolkataRaipurUdupi BikanerGuwahatiKotaRajkotVaranasi BurdwanGwaliorLucknowRanchiVijayawada CalicutHaldiaLudhianaSalemVizag Chandigarh For internal training purpose only

7.  Clients can apply for ECS facility through any one of the three processes mentioned below:  ECS status can be viewed on the website by client / web-admin.  Once ECS request is approved by the bank, client can Order an SIP link existing SIP to the ECS mandate. Process ECS Registration Request through Account Opening (for new Equity clients) via website (only client can apply) by submitting physical ECS request For internal training purpose only

8. Index Sr. NoParticularsLink 1.ECS Registration Request a) b) c) through Account Opening (for new Equity clients) via website (only client can apply) by submitting physical ECS request Click here 2.Reports a) b) In CIS On Website Click here 3.Order Placement a) b) c) New Order Link Existing SIP Delink SIP Click here For internal training purpose only

9. 1. Account Opening If the client has opted for ECS, then check box “Enable ECS” should be clicked Rest of the process would be taken care at HO. Ensure to send duly signed ECS mandate & cheque leaf along with account opening form Click here to go to Index For internal training purpose only

10. Select Registration option under ECS menu Log in on website & select MF section 2. Online Registration (by Client) Client can apply online through website. For internal training purpose only

11. Bank Account mapped to MF will be displayed Enter the Name of the client Enter the Second Holder Name (If any in the bank) Enter the Third Holder Name (If any in the bank) Enter the MICR No. 2. Online ECS Registration (ECS form) Client can apply online through website. For internal training purpose only

12. Enter ECS mandate amount Select the Start Date & No of years Press PRINT Press SUBMIT 2. Online ECS Registration (ECS form cont…) For internal training purpose only

13.  Client need to submit printed registration form to servicing outlet.  The registration request must be signed by all the holders in the bank account (sign as per bank’s record)  Client need to submit cancelled cheque along with the form 2. Online ECS Registration For internal training purpose only

14.  Requests need to be entered and saved in CIS.  Further process will remain same as all other CMC requests  Details explained in next slide(s). Note – All requests submitted by client through web site is already saved in CIS. 2. Online ECS registration (Process at Branch) (accepting printed physical ECS request from client) For internal training purpose only

15. Requests entered through the website should be confirmed through the following menu Account Maintenance  ECS  ECS Request 2. Online Registration (CIS Process) For internal training purpose only

16. Enter either Customer ID or S2K Id and press search Click on it to proceed further The above details are shown. 2. Online Registration (CIS Process) cont… Details are displayed as per the data entered by client For internal training purpose only

17. Details entered by the client on the website will shown to the user Modify if the details are incorrect, CIS will provide the Request ID for all successful entries 2. Online Registration (CIS Process) cont. select both the mandatory documents and press “Submit” Please mention the request id on the ECS mandate. Courier process steps as followed for other CMC requests to be completed Click here to go to Index For internal training purpose only

18. New ECS forms can be entered from the Menu Account Maintenance  ECS  ECS Request 3. ECS forms (without web request) ECS Form can be directly accepted by servicing outlet even if the client has not requested through web site. For internal training purpose only

19. Enter either Customer ID or S2K Id and press search All the banks linked to the clients trading account are displayed,. ECS can be started only on those banks which are linked in Sharekhan. Select the bank through which ECS mandate is requested by client 3. ECS forms cont… For internal training purpose only

20. Enter the correct MICR no Enter the Name of the client Enter the ECS amount Enter the term (No of years) Enter the ECS Start Date Select both mandatory documents and press “Submit” Enter the Second Holder Name (If any in the bank) Enter the Third Holder Name (If any in the bank) CIS will provide the Request ID for all successful entries 3. ECS forms cont… Please mention the request id on the ECS mandate. Courier process steps as followed for other CMC requests to be completed Click here to go to Index For internal training purpose only

21. Reports can be seen from the above menu. Report  Account Maintenance Report  View Other CMC Reports in CIS New request type “ECS” has been introduced Click here to go to Index For internal training purpose only

22. To check the status of your ECS Request go to Report If status is approved, then customer can map his SIP with ECS Online Confirmation Click here to go to Index For internal training purpose only

23. Online Order Placement To place new order or map existing SIP, go to Place Order For internal training purpose only

24. Online Order Placement (cont…) Select fund, & click on SIP For internal training purpose only

25. Online Order Placement (cont…) Fill all SIP details & link ECS ID against that SIP and Click Start SIP Funds will be debited to client’s bank account 3 days prior of the SIP date. Click here to go to Index For internal training purpose only

26. Linking existing SIP To link existing SIP’s click on Link Ur Ecs/SIP’s For internal training purpose only

27. Linking existing SIP (Cont…) The SIP’s not mapped with ECS will be shown Select the SIP & the ECS which is to be linked And click on LINK SIP-> ECS Above message is displayed for successfully linked SIP Click here to go to Index For internal training purpose only

28. Delinking linked SIP To delink existing SIP’s click on Delink Ecs/SIP’s For internal training purpose only

29. Delinking linked SIP (Cont…) Select the SIP which is to be delinked And click on LINK SIP-> CIS Above message is displayed for successful delink For internal training purpose only

30. Thank You Please write to operations@sharekhan.com or assist@sharekhan.com for further queries