1. L/O/G/O Bringing Health Polytechnic of Semarang to A World Class University by Implementation of Quality Assurance Sugiyanto; Marsum; Lanny Sunarjo 2014 Certificate No. 1D09/01305

2. www.themegallery.com Background Location campus in several cities Best and competittive graduates - succeed in dealing with Asean Community 2015 Become a WCU – people will count on the graduates Started by evaluating todays program and management using QA, HPS has implemented QA based on ISO 9001 since 2007 4 1 2 3 V I S I O N To produce graduates internationally recognized www.poltekkes-smg.ac.id

3. www.themegallery.com KAMPUS I,II & III CAMPUS VI cAMPUS IV CAMPUS V CAMPUS VII & VIII

4. www.themegallery.com Purpose This study is to evaluate management performance, customer satisfaction and readiness of resources (human, material, methods and management) of Health Polytechnic of Semarang to be eligible to criteria of a WCU in 2012. www.poltekkes-smg.ac.id

5. www.themegallery.com Research Framework Health Polytechnic of Semarang Characteristic of WCU Characteristic of Talent Good Governance Internationally Class 1.Student 2.Lecturer 3.Researcher 1.Leadership 2.Excellent Program 3.Strategy – Vision 4.Autonomy 5.Academic Freedom 6.Framework  Human  Material  Methods  Management  Management Performance  Customer Satisfaction  Readiness of Resources. www.poltekkes-smg.ac.id Funding

6. www.themegallery.com Research Question Is Health Polytechnic of Semarang eligible to criteria of a WCU? www.poltekkes-smg.ac.id

7. www.themegallery.com Methods This was a restrospective study with cohort approach in 2009 – 2012 (4 years). Population was all civitas academic, random sampling technique, the respondents including Educational staffs (271), Lecturers (254) and Students (1320). The instruments were questionaire, personal records and audit summary reports. Data : Primary & Secondary Data. The result were analyzed using simple distribution. www.poltekkes-smg.ac.id

8. www.themegallery.com Result Grade point average >3 (scale 1-4) – “Good” Active in national competition – English debate, etc Exchange Student Overseas Qualification : S3 (8); S2 (210/82.60%); S1/D4 (36) – overseas graduate (Australia & Thailand) : 45 (20%) Exchange Lecturer Overseas Local (13%),national (85%),international publication (2%) In collaboration with overseas research Student Lecturer-254 Researcher Characteristic of Talent www.poltekkes-smg.ac.id

9. www.themegallery.com Good 82% Good 80.15% Student Satisfaction Good 82.98% Good 81.32% 2009 20102011 2012 The Education Services (1) Lecturer performance (2) Administration (3) Facility (4) Library (5) Laboratory (6) Skill practice (7) Security (8) Fee Tuition (9) Prospect for graduate www.poltekkes-smg.ac.id

10. www.themegallery.com Good 84.18% Good 80.96% Lecturer Satisfaction Good 84.96% Good 81.96% 2009 20102011 2012 The Education Services (1) Learning system (2) Administration (3) Facility (4) Career development (5) Incentive www.poltekkes-smg.ac.id

11. www.themegallery.com Good 81.80% Good 80.94% Staff Satisfaction Good 82.91% Good 81.59% 2009 20102011 2012 The Education Services (1) Facility (2) Career development (3) Incentive (4) Distribution of job (5) Labor relation www.poltekkes-smg.ac.id

12. www.themegallery.com Good 81.50% Good 80.74% Stakeholder Satisfaction Good 81.11% Good 80.59% 2009 20102011 2012 The Capability of Graduate (1) Knowledge (2) Competent (3) Attitude & behavior (4) Team working (5) Communication www.poltekkes-smg.ac.id

13. www.themegallery.com Audit Internal Summary Report www.poltekkes-smg.ac.id

14. www.themegallery.com Audit External Summary Report 2009 2010 2011 2012 March Sep March Sep March Sept March Sept www.poltekkes-smg.ac.id

15. www.themegallery.com Health Polytechnic of Semarang in 2012 Text in here Text in here  Management Performance – 98.30%.  Customer Satisfaction – 81.80%.  Readiness of Resources – 45.83%. www.poltekkes-smg.ac.id

16. www.themegallery.com Discussion The results showed no student, lecturer and researcher internationally class however there are main opportunity to enhance the concentration of talent such as  Qualification of lecturer : S3 (8); S2 (210/82.60%); D4/S1 (36) – overseas graduate (Aus & Thai) : 45 (20%).  Public interest studying in HPS has increased from 2009 to 2012 with an average ratio of 1: 5 with amount of applicants 4620 people (2009) and the 7147 people (2012).  Student has grade point average >3 (scale 1-4) – “Good”, skill certificate and capability English language.  Result of research activities including international/national has positive impact for both development of faculty and institutional. www.poltekkes-smg.ac.id

17. www.themegallery.com Conclusion Health Polytechnic of Semarang has opportunity to become to a WCU by developing and improving the readiness of resources. www.poltekkes-smg.ac.id

18. L/O/G/O www.themegallery.com Thank You! www.poltekkes-smg.ac.id Certificate No. 1D09/01305