1. Kathy Boyes 33 rd Company Property Management MINNESOTA

2. National Convention 2014 MINNEAPOLIS

5. Management Property

6. Management Property

7. Management Property

8. Management Property

9. Management Property What do they all have in common?PEOPLE

10. Management Property People

11. People Management Owners Tenants Management

12. People Management Owners Tenants Management Emotional Need

13. People Management Emotional Need

14. People Management TRUE COLORS

15. People Management TRUE COLORS

16. 2 3 1 4 1 2 3 4 least like you most like you

17. 2 3 1 4 2 2 2 1 1 1 1 3 3 3 3 4 4 4 4 2 9 18 15 8 1 2 3 4 least like you most like you

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23. 2 3 1 4 2 2 2 1 1 1 1 3 3 3 3 4 4 4 4 2 9 18 15 8 1 2 3 4 least like you most like you

24. We don’t see things as they are… We see them as WE are. Anais Nin

25. Gold? Orange? Green? Blue? Spontaneous Thinker Relationships Organized

26. Blue Sensitivity Sharing Spirituality Compassion Honesty Intuition Friendship Romance Authenticity

27. Gold Rules Responsibility Stability Fairness Punctuality Sincere Reliability Practicality Hard working

28. Green Logic Emotional Stability Justice Personal space Integrity Strategy Time alone Facts Independent Thinking

29. Orange Fun Freedom Spontaneity Leadership Adventure Resourcefulness Independence Variety Creativity

32. Part I Communication Productivity Part II Part III Perspective

33. Part I Communication Productivity Part II Part III Perspective

34. Part I Communication Each color has their own way of speaking. Each color has their own way of hearing.

35. Blues focus on feelings, connection and strive for belonging. How a Blue will Speak Friendly and Helpful Optimistic and Cheerful Expressive with Emotion BLUE COMMUNICATION How to Speak to a Blue Acknowledge them Show Appreciation Have Patience Don't "bark" orders RELATIONSHIPS I LOVE your haircut!

36. How a Gold will Speak Purposeful and Plan Ahead Supportive of Policies and Rules Detail Oriented, Loyal and Devoted GOLD COMMUNICATION Golds are generally respectful and responsible. They listen for details so they know what their part is. How to Speak to a Gold Be Prepared Give Details Don't Interrupt Recognize Their Contributions ORGANIZED Your new haircut really suits you.

37. How a Green will Speak Logical and Objective Includes Facts and Information Big Picture, QUESTIONING GREEN COMMUNICATION Greens for the most part, communicate for the purpose of gaining or sharing information. How to Speak to a Green Allow them time to Ponder Skip the "small talk" Don't misinterpret their need for info as interrogation. THINKER When did you get your haircut?

38. How a Orange will Speak Casual and Playful Spontaneous and Now Oriented Fast-Paced Changes Subjects Quickly ORANGE COMMUNICATION Interested in taking action and being expedient, Oranges generally want to share their opinion the minute it hits their mind. How to Speak to a Orange Use "Sound Bites" Move with Them While They Multitask Appreciate Their Flair Lighten Up SPONTANEOUS Wow, you look HOT!

39. How We THRIVE! How We FAULTER. Part II Productivity

40. Emails Appointments Interruptions Paperwork Questions Paperwork TIME Do You Chase Time? Or Do You Harness Time T0-Do Lists Deadlines Meetings

41. How You THRIVE! Blue Make YOUR work first priority Focus on Tasks - Not People Don’t Take on Too Many Commitments Let go of Your Personal Life at Work Practice saying No…or at least “Not Right Now.” RELATIONSHIPS How You FAULTER? Your Greatest Productivity Sabotage… SOCIALIZING

42. How You THRIVE! Gold Plan Ahead and Prepare Budget Time Realistically Be Flexible with Change Delegate with Trust Accept Chaos as a Temporary State ORGANIZED How You FAULTER? Your Greatest Productivity Sabotage… NOT PRIORITIZING

43. How You THRIVE! GREEN View Time in an Orderly Way See the Whole Picture and the Parts Create Strategies for Completing Tasks Get Started even if More Info is Pending To Save Time - ASK vs. Being Resourceful Thinkers How You FAULTER? Your Greatest Productivity Sabotage… PARALYSIS BY ANALYSIS

44. How You THRIVE! ORANGE Bring Energy to a Project Do NOT Procrastinate Knock Out Your Boring Stuff First Give Yourself more Time than You Think Excellent at Multi Tasking SPONTANEOUS How You FAULTER? Your Greatest Productivity Sabotage… DISTRACTIONS

45. Owners and Tenants

49. How We See Ourselves. How Others See Us. Part III Perspective

50. Golden Rule Do unto others as you’d have them do unto you.

51. Platinum Rule Do unto others as they’d have done unto them.

52. How You See Yourself. How Others See You. BLUE IdealistAffirming Strives to PleaseStrives to PleaseCompassionateEmpathicTrusting Overly EmotionalOverly Emotional Hopelessly NaïveHopelessly NaïveSmotheringPushover Often Wishful Talks Too MuchTalks Too Much RELATIONSHIPS

53. How You See Yourself. How Others See You. GOLD Decisive Goal OrientedGoal OrientedDependableFirmEfficientPunctualRigidOpinionated BossyControllingStubborn Judgmental ORGANIZED

54. How You See Yourself. How Others See You. GREEN Superior IntellectSuperior Intellect Not EmotionalNot Emotional Seeks JusticeSeeks Justice 98% Right98% RightRationalObjective Intellectual SnobIntellectual SnobUnfeelingFault-FindingArrogant Doesn’t careDoesn’t care Stingy with PraiseStingy with Praise THINKER

55. How You See Yourself. How Others See You. ORANGE Fun-LovingAdaptableProblem-SolverCarefree Good NegotiatorGood Negotiator Deals Well with ChaosDeals Well with ChaosIrresponsibleManipulative Not ReliableNot ReliableObnoxious Disregards RulesDisregards RulesDisruptive SPONTANEOUS

56. Quick quiz….. Guess Who’s Talking “We can solve this problem if we all work together.” BLUE Problem Solving

57. Guess Who’s Talking “We can solve this problem if we take some time and examine all the facts.” GREEN

58. Problem Solving Guess Who’s Talking “We can solve this problem if we improve our processes.” GOLD

59. Problem Solving Guess Who’s Talking “We can solve this problem if we break free from the norm and shoot around ideas.” ORANGE

60. GOLDGREENBLUEORANGE AccountantAttorney Human resources manager Advertising DentistResearcherMinisterMarketing AuditorEngineerEditorActor TeacherCriminologistTherapistMediator Financial plannerCriticJournalistPublic speaking AdministratorTechnical writerSocial workerDance teacher LibrarianChemistFund raiseP.E. teacher ManagerVeterinarian Employment interviewer Jet pilot Bank officerPhysicianFlight attendantPainter Air traffic controllerBiologistHost/hostessSculptor Statistical clerkEmbalmerReceptionistMechanic Telephone operatorPhotographerTour guideCarpenter Police officerEcologistTravel agentComedian SecretaryAnthropologistCustomer servicePuppeteer Court reporterFBI agentTeacherDisc jockey Lastly… A Bonus Slide

61. kathyboyes@33rdcompany.com