1. © 2005 IBM Corporation IBM Printing Systems IBM OUTPUT ENVIRONMENT Clive Stringer 14 th September 2006 Sales Manager IBM Printing Systems IBM Infoprint Workflow Portfolio

2. OUTPUT SOLUTIONS FOR AN ON DEMAND WORLD 2 IBM OUTPUT ENVIRONMENT Agenda  Five stages of transaction output challenges  Current customer requirements  Introducing IBM Infoprint ® ProcessDirector software  High-level capabilities  Value to the print center and the enterprise

3. © 2005 IBM Corporation IBM Printing Systems IBM OUTPUT ENVIRONMENT Five stages of transactional output challenges

4. OUTPUT SOLUTIONS FOR AN ON DEMAND WORLD 4 IBM OUTPUT ENVIRONMENT Five stages of transaction output challenges Stage 1: Support multiple printers and data streams Stage 2: Drive printing costs out of the print process Increase productivity and eliminate waste Stage 3: Improve process efficiency and integrity Job-level management Stage 4: Manage output data streams at the document level Increase integrity and auditability at mail-piece level Achieve lowest possible delivery costs within new postal guidelines Enable effective multisite management and growth Stage 5: Increase the value of the output process to your business Create a differentiator for your offering

5. © 2005 IBM Corporation IBM Printing Systems IBM OUTPUT ENVIRONMENT Current Customer Environments and Requirements

6. OUTPUT SOLUTIONS FOR AN ON DEMAND WORLD 6 IBM OUTPUT ENVIRONMENT From this… Data Preparation Postal Sort Segmentation Barcodes Application Queue &     Host Post Where’s my job? How am I doing? What happened? Where’s my job? How am I doing? What happened?  Lack of Control  Unresponsive  Difficult to manage  Costly to maintain  Application Data prepQueue/spoolRIP PrintInsert Package

7. OUTPUT SOLUTIONS FOR AN ON DEMAND WORLD 7 IBM OUTPUT ENVIRONMENT and this… System 3System 1System 2 System 4 Data Preparation Postal Sort Segmentation Barcodes Application Queue &     Host Post Where’s my job? How am I doing? What happened? Where’s my job? How am I doing? What happened?  Silo’d control zones  Even less responsive  More Difficult to manage  More costly to maintain  GUI 1 DB 1 GUI 2 DB 2 GUI 3 DB 3 GUI 4 DB 4 Application Data prepQueue/spoolRIP PrintInsert Package

8. OUTPUT SOLUTIONS FOR AN ON DEMAND WORLD 8 IBM OUTPUT ENVIRONMENT …to this Data Preparation Postal Sort Segmentation Barcodes Application Queue & Spool Host Post Workflow GUI Workflow database Here’s my job I Know where it is I know what happened Here’s my job I Know where it is I know what happened  Manageable  Resilient  Responsive  Easy to maintain  Cost effective Application Data preparation Spool RIP Print Insert Package

9. OUTPUT SOLUTIONS FOR AN ON DEMAND WORLD 9 IBM OUTPUT ENVIRONMENT What has been missing ? A solution that can overcome the natural resistance organisations have to change A solution that is:  Modular  Entry level  Ability to add capability over time  Off the shelf product, but with modular capabilities and pricing  Provide the ability to start small and grow as requirements grows

10. OUTPUT SOLUTIONS FOR AN ON DEMAND WORLD 10 IBM OUTPUT ENVIRONMENT Output Management through IBM Infoprint Workflow Portfolio IBM Infoprint Manager IBM Infoprint Workflow  Workflow control  Printer control Output process Customer requirements Application Output presentation Output delivery Present anything Deliver anywhere 100011 111010001 00010 One common application IBM Infoprint Workflow Portfolio - Open, end-to-end converged infrastructure able to deliver multiple output types and channels Infoprint Manager for print management Infoprint Workflow for workflow transformation through print stream manipulation and control

11. OUTPUT SOLUTIONS FOR AN ON DEMAND WORLD 11 IBM OUTPUT ENVIRONMENT What’s Infoprint Manager AIX & Windows (Overview)  Centralised Output Management Solution (Production)(Production)  Configure, Manage and Monitor from One Location  IBM PSF/AFP core technology  Event notification to operators via instant message, e-mail, job log, “Wireless”  Support for the widest range of devices & Data Stream (including Legacy & non-IBM)  Clients available in most platforms for thin client  Drive many devices from “one Server”  Centralised accounting  Thousands of worldwide customers  POD and Distributed ERP environments

12. OUTPUT SOLUTIONS FOR AN ON DEMAND WORLD 12 IBM OUTPUT ENVIRONMENT IPW is a highly customisable workflow management system for automating the print / mail workflow in your organisation. Its much more than just a tracking and reporting system  Take input from multiple sources  Transform/re-engineer print stream  Control printers with auto status z/OS JES Queue Print Streams IPW Host Remade Print Streams  Interact with file-based inserters  Accept feedback from mail sorters  “Host to Post” tracking & control Post Office Basic Functions: Heterogeneous Printers Printer Control Download Remake Print Streams Inserter Control Feedback End-to-end control End-to-end tracking Heterogeneous Inserters

13. © 2005 IBM Corporation IBM Printing Systems IBM OUTPUT ENVIRONMENT IBM Infoprint ProcessDirector

14. OUTPUT SOLUTIONS FOR AN ON DEMAND WORLD 14 IBM OUTPUT ENVIRONMENT Introducing IBM Infoprint ProcessDirector software  IBM’s strategic entry-level output process management product  Positioned for enterprises that require print job management and control to lower costs and improve operational capabilities.  Extensible and customer configurable  Provides automated, advanced print/mail management and job-level workflow control functions from a single point of control  Supports the re-engineering of output processes— with the ability to start small and grow over time  An ideal starting point in the journey to an On Demand Business

15. OUTPUT SOLUTIONS FOR AN ON DEMAND WORLD 15 IBM OUTPUT ENVIRONMENT Infoprint ProcessDirector API backbone Admin & End User Browser based UI Process Control Database line2afp Viewer AFP Download Receiver Print Again / Reposition Local PSF Print Driver Indexing Hotfolder Receiver Transforms Manager LPD Receiver Multiserver Support Remote (IPM) PSF Driver Third party pgms/formatters Fully Custom solutions Indexer Reports Mail Piece Reprint Barcoder/deBarcoder SLA Tier 1 Linux xSeries platform Base Capabilities Modular Capabilities

16. OUTPUT SOLUTIONS FOR AN ON DEMAND WORLD 16 IBM OUTPUT ENVIRONMENT Database driven process control Built on IBM DB2® Universal Database™ software Programming interface backbone To connect components End-user graphical user interface (GUI) with dashboard Browser-based for remote control; features embedded IBM Web server software Dashboard for instant shop floor overview and control Receivers Submit through hot folders and perform IBM Advanced Function Presentation™ (IBM AFP™) download from the host AFP building capabilities Build AFP files from line data IBM print driver to run third-party and IBM Intelligent Printer Data Stream™ (IBM IPPDS™) printers Local and remote print driver Use with existing Infoprint Manager for AIX 5L server for investment protection Reprint/reposition Combine with Viewer capability for easy page-level reprints Reposition an in-process job by selecting the new page with the viewer Third-party components Compatible with third-party products, including page composition tools to be run on the local server or to be executed on a remote AIX or Linux server under the management of Infoprint ProcessDirector End to End job tracking Define process and track jobs end to end Custom solutions / add-on modules Can be configured by you or IBM Professional Services teams Infoprint ProcessDirector software components - base

17. OUTPUT SOLUTIONS FOR AN ON DEMAND WORLD 17 IBM OUTPUT ENVIRONMENT Visual Indexer Customise the indexing process to identify mail piece boundaries and capture other mailpiece data Visual Barcode Insert, modify or delete barcodes automatically to facilitate tracking and reprinting operations Mailpiece reprint Reprint capability by scanning bar code on document SLA Track jobs according to Service Level Agreements in place to determine if jobs are late Reporting Customised report generation tool for customers to determine what information needs to be displayed Infoprint ProcessDirector software components – additional capabilities

18. OUTPUT SOLUTIONS FOR AN ON DEMAND WORLD 18 IBM OUTPUT ENVIRONMENT Output Management through IBM Infoprint Workflow Portfolio IBM Infoprint Manager IBM Infoprint ProcessDirector IBM Infoprint Workflow  Workflow control  Process Control  Printer control Output process Customer requirements Application Output presentation Output delivery Present anything Deliver anywhere 100011 111010001 00010 One common application IBM Infoprint Workflow Portfolio - Open, end-to-end converged infrastructure able to deliver multiple output types and channels Infoprint Manager for print management Infoprint ProcessDirector for end to end process tracking Infoprint Workflow for workflow transformation through print stream manipulation and control