1. CUSTOMER PILLAR 3 Welcome to our Fourth Class! www.customerpillars.com copyright Strive Coaching Inc, 2008

2. CELEBRATIONS Let’s start with recognizing some of your victories since our last meeting www.customerpillars.com copyright Strive Coaching Inc, 2008

3. POWER POINTS Key Learning Areas in CUSTOMER PILLAR 3 REFINE TO PERFECT PRICING www.customerpillars.com copyright Strive Coaching Inc, 2008

4. WORKBOOK EXERCISE Let’s discuss the exercise on workbook page 77 www.customerpillars.com copyright Strive Coaching Inc, 2008

5. POWER POINT 1 Use Multiple Methods of Pricing www.customerpillars.com copyright Strive Coaching Inc, 2008

6. WORKBOOK EXERCISE Let’s discuss the exercise on workbook page 79 www.customerpillars.com copyright Strive Coaching Inc, 2008

7. POWER POINT 2 Manage Your Margins www.customerpillars.com copyright Strive Coaching Inc, 2008

8. POWER POINT 3 Study the Competitive Market for Pricing www.customerpillars.com copyright Strive Coaching Inc, 2008

9. POWER POINT 4 Pricing Should Support Your Desired Image www.customerpillars.com copyright Strive Coaching Inc, 2008

10. POWER POINT 5 Study the Volume Impacts of Pricing www.customerpillars.com copyright Strive Coaching Inc, 2008

11. POWER POINT 6 Win Even When Your Not the Cheapest www.customerpillars.com copyright Strive Coaching Inc, 2008

12. POWER POINT 7 Avoid the Practice of Discounting www.customerpillars.com copyright Strive Coaching Inc, 2008

13. POWER POINT 8 Use FREE Strategies www.customerpillars.com copyright Strive Coaching Inc, 2008

14. WORKBOOK EXERCISE Let’s discuss some of the other exercises you selected to work with in PILLAR 3 www.customerpillars.com copyright Strive Coaching Inc, 2008

15. BUDDY TIME Spend some time with your buddy coaching each other around PILLAR 3 www.customerpillars.com copyright Strive Coaching Inc, 2008

16. BUDDY TIPS… Discuss PILLAR 3 and how it impacts your business Help buddy determine perfect pricing for them Challenge your buddy to use pricing better Look for ways to use free strategies Discuss what you will accomplish between now and the next session www.customerpillars.com copyright Strive Coaching Inc, 2008

17. OVERALL REACTION What struck a chord with you on PILLAR 3 www.customerpillars.com copyright Strive Coaching Inc, 2008

18. GUEST SPEAKER www.customerpillars.com copyright Strive Coaching Inc, 2008

19. BULL’S EYE POINTS POINTS Let’s brainstorm 20 different things you will walk away with from this PILLAR www.customerpillars.com copyright Strive Coaching Inc, 2008

20. FOR NEXT SESSION… Read PILLAR 4 in the book Complete Workbook Exercise pp 99 Complete Workbook Exercise pp 101 Complete 1 – 2 Other Workbook Exercises Connect with Your Buddy www.customerpillars.com copyright Strive Coaching Inc, 2008

21. END OF CLASS Have a great week and feel free to contact me if you have questions www.customerpillars.com copyright Strive Coaching Inc, 2008