1. What is identity theft? How does identity theft occur? How do you protect yourself? What do you do if you are a victim? Jane Doe Certified Consumer Credit Counselor Identity Theft PRESENTED BY GREENPATH

2. What is identity theft?

3. When someone uses your personal or financial information to perform financial transactions in your name, without your knowledge. WHAT IS IDENTITY THEFT?

4. Turn to page 2 in your workbook. WHAT IS IDENTITY THEFT?

5. Turn to page 2 in your workbook. WHAT IS IDENTITY THEFT? Put the 4 Types of Identity Theft in Order from most common to least common 1)Business Leaks 2)Document Loss 3)Personal Betrayal 4)Computer Crime

6. How does identity theft occur?

7. HOW IDENTITY THEFT OCCURS Turn to page 3 in your workbook.

8. Steal wallets, backpacks, etc. Steal mail “Dumpster Dive” Steal registration and insurance card Rob your house or business Email scams ATM’s “Skimming” HOW IDENTITY THEFT OCCURS Turn to page 4 in your workbook.

9. Pharming and Phishing HOW IDENTITY THEFT OCCURS

10. PHARMING: a process that steals information from unsuspecting internet users.

11. Pharming – What you can do: 1.Delete unknown emails 2.Don’t download attachments 3.Don’t email personal/ financial info 4.Use a secure website HOW IDENTITY THEFT OCCURS Turn to page 4 in your workbook.

12. WHICH IS SECURE?

14. PHISHING: a practice that online fraudsters use to “fish” for confidential passwords and financial data from the “sea” of internet users using email.

16. 1.Be aware 2.Don’t be complacent 3.Security over convenience Phishing – What you can do: HOW IDENTITY THEFT OCCURS Turn to page 5 in your workbook.

17. HOW THIEVES USE YOUR INFORMATION Buy merchandise Open new accounts Get a cell phone Open a bank account Take out a loan Turn to page 6 in your workbook.

18. How do I protect myself?

19. HOW TO PROTECT YOURSELF Social Security Card Passwords Technology At Home Out and About At Work Turn to pages 6-8 in your workbook.

20. What if I’m a victim of identity theft?

21. ARE YOU A VICTIM OF IDENTITY THEFT? Unexplained charges Not receiving bills Receiving credit cards you did not order Denied credit for no reason Collection calls Inaccuracies on credit reports Turn to page 9 in your workbook.

22. TAKE ACTION Turn to pages 10-11 in your workbook.

23. TAKE ACTION Fair and Accurate Credit Transactions Identity Theft and Assumption Deterrence Identity Theft Penalty Enhancement Fair Credit Billing Turn to pages 12-13 in your workbook.

24. TAKE ACTION The Electronic Fund Transfer Fair Credit Reporting

25. MONITORING YOUR CREDIT Monitoring system 3 credit reporting agencies: Experian TransUnion Equifax Turn to pages 13-14 in your workbook.

26. THANK YOU Jane Doe Certified Consumer Credit Counselor jdoe@greenpath.com