1. People Get Ready: Creating a Positive Workplace Presenter: Andrew Sanderbeck

2. Goals and Objectives 10 Actions for Creating a Positive Workplace 10 Actions for Creating a Positive Workplace Hurdle #1 – Helping employees understand “why” the change is needed Hurdle #1 – Helping employees understand “why” the change is needed Hurdle #2 - Overcoming “We’ve always done it that way” Hurdle #2 - Overcoming “We’ve always done it that way”

3. If your workplace culture is not as positive as it could be, then doing the same things again won’t make it any better. Friends of the Library $40 Benefit from an array of exclusive member-only perks and support one of New York's most magnificent treasures Conservators $1,500 Enjoy exclusive book previews, behind-the-scenes events, discussions, and forums led by the world's most prominent intellectuals

4. Polling Question #1 Where I work, There are indications of a less than ideally positive workplace YesNo

5. What Are They?

6. Common Signs of a Negative Work Environment The boss is unfriendly The boss is critical There is high employee turnover There is low employee morale People watch the clock People don’t get much performance feedback

7. Polling Question #2 I have experience working in a positive workplace YesNo

8. Common Signs of a Positive Work Environment The boss demonstrates interest in the employees The boss has an encouraging attitude People know where they stand with their supervisors There is evidence of organizational pride and loyalty Employees like working there

9. 10 Actions for Creating A Positive Workplace

19. Building Change Competence in Employees

20. Hurdle #1 – Helping employees understand “why” the change is needed

22. Colgate University officials are actually encouraging their athletes to use social media often, with a focus on what should be said as opposed to what shouldn’t and why its important.

24. Denver Public Library – Public Services Redefined

25. Denver Public Library

30. Hurdle #2 - Overcoming “We’ve always done it that way”

31. The Change = Roaming Reference

32. Four Key Skills Telling people what you expect of them Showing interest in your team members Creating an encouraging environment Recognizing and rewarding good performance

33. Telling people what you expect of them

34. Show Interest in Your Team

35. These behaviors convey a lack of interest

36. Create an Encouraging Environment

37. Recognize and Reward Desirable Performance

38. Polling Question #3 I learned at least one thing today that I can immediately apply! Yes Yes No No

39. Thanks for Attending!!