1. FULFILLMENT SOLUTIONS INC. Presentation to: The Commonwealth Business Travel Group Denver August 3, 2007

2. PRODUCT Business Process Outsourcing to the US Travel Industry Provided by: College Graduates Fluent in English - spoken & written Travel Industry background – average 5 years travel agency experience Adaptable with high customer service orientation

3. OPERATIONS Central Business District GDS: Apollo, Sabre, and Amadeus Personnel: 30 Front/Mid-Office agents 24/7 based on 3 shifts

4. SERVICES A.Front Office Services 1. Telephone Support –Corporate –Group 2. Email Support 3. On-line Booking System Fulfillment B.Mid-Office Services 1. Ticketing Fulfillment 2. Automation – Client Profile / TOF C.After-Hours Services D.Back Office Services

5. PRICING 1.Front Office Services = $1,700/agent/month* 2.Mid-Office Services = $1,700/agent/month* 3.After Hours Services * Normal 8 hours per day/40 hours per week

6. Back Office Services ARC Processing CC Recon Report editing Data Entry Services

7. Back Office Personnel Skills set –Apollo, Sabre –Globalware, Trams –Microsoft Office (Access, Excel, Outlook) No. of Personnel – 16 Pricing - $1,400/head based on a 40-hour workweek

8. Connectivity Options GotomyPC PCAnywhere Terminal Services