1. Montgomery County Fire and Rescue
Fire Cover
Learning Event Description:
This learning event provides subscriber unit users an introduction to their unit, its basic operation, and the job aides available for assistance in operation. This is accomplished through the use of video clips, Instructor facilitation and hands-on activities whereby users are able to perform common tasks associated with unit operation.
Learning Event Objective:
Upon completion, the participant should be able to employ the toolkit resource needed to accomplish an operational task.
ASTRO™ XTS3000 Model II
Training for
Montgomery County Fire and Rescue

2. Copyrights/Disclaimer
Documentation Copyrights
No duplication or distribution of this document or any portion thereof shall take place without the express written permission of Motorola. No part of this manual may be reproduced, distributed, or transmitted in any form or by any means, electronic or mechanical, for any purpose without the express written permission of Motorola.
Disclaimer
The information in this document is carefully examined, and is believed to be entirely reliable. However no responsibility is assumed for inaccuracies. Furthermore, Motorola reserves the right to make changes to any products herein to improve readability, function, or design. Motorola does not assume any liability arising out of the applications or use of any product or circuit described herein; nor does it cover any license under its patent rights nor the rights of others. Motorola, ASTRO, Call Alert, Private Conversation, SmartZone are trademarks of Motorola, Inc.
Motorola © All rights reserved.

3. Welcome
WELCOME participants to the learning event and Introduce yourself.
TELL participants that this learning event takes approximately 2 to 3 hours to complete.
TELL participants that this event consists of interactive tutorial, video clips and hands-on activities.
STATE the Learning Objective for the course.
Learning Event Objective: Upon completion of the learning event, the participant should be able to employ the toolkit resource needed to accomplish a task.
This Tutorial has been prepared exclusively for you, keeping in mind your system configuration and radio layout. The explanation for each function is a step-by-step guiding process, specifically designed for easy comprehension and implementation. However, for in-depth system or radio information, you should consult your system administrator. Keep in mind that each radio and each system is customer configurable.

4. XTS3000 Model II Getting Started Your Radio Status Icons
Perform Base-Level Tasks
a)  Install/Remove Battery
b)  Install/Remove Antenna
c)  Install/Remove Belt Clip
d)  Turn On/Off Radio
e)  Identify System busy, Call Alert, Out of Range Tones and Indicators
f)   Transmit and Receive (Operate PTT)
g)   Select a Channel
h)  Conventional Features
Getting Started
Your Radio
Status Icons
Installation and
Removal
Status Alert Tones
More Information

5. Top Side Button Options
Concentric Switch Options
Direct/Talk-Around
Display Light
Keypad Lock
Monitor
Scan On or Off
Secure/Clear Transmit
Your Radio
INTRODUCE tasks to be covered in this session. Have participants pay close attention because they will be performing the tasks afterward. The following tasks will be covered in the session:
1. Install/Remove Antenna
2. Install/Remove Battery
3. Turn Radio On/Off
4. Set Volume
5. Select a Zone
6. Select a Mode
7. Transmit and Receive
8. Initiate/Cancel an Emergency Alarm
Call Alert Page (Send)
Keypad Tones (Turn Mute On/Off)
Scan On/Off
View Lists
View Your ID Number
Zone Select (ABC Switch)
Zone Select (Menu)
Failsoft
Keypad Lock
Mode Select
ABC Switch Options
Scan On or Off
Zone Select
Power On/Off Volume Control
7 A DISP
ZONE
MUTE
SCAN
Zone Select
Emergency
Control Top
Display Light
Call Response/ Direct
Nuisance Delete
Push-To-Talk
(PTT) Button
Menu Options
Side Buttons
Top Side Button Options
Call Alert Page (Respond)
Call Alert Page (Respond –Private Call/CR)
Call Alert Page (Send)
Call List Program
Call Response
Direct/Talk-Around
Display Light
Monitor
Nuisance Delete
Phone Call (Place)
Phone Call (Respond)
Phone Call (Respond – Call Response)
Private Conversation Call (Place)
Private Conversation Call (Respond)
Power Select
Reprogram Request
Scan List Program
Scan List Priority Program
Scan On or Off
Secure/Clear Transmit
Site Lock
Site View/Search
View Your ID Number
Volume Set Tone
One Dot Button Options
Call Alert Page (Respond)
Call Alert Page (Respond –Private Call/CR)
Call Alert Page (Send)
Call List Program
Call Response
Direct/Talk-Around
Display Light
Monitor
Nuisance Delete
Phone Call (Place)
Phone Call (Respond)
Phone Call (Respond – Call Response)
Private Conversation Call (Place)
Private Conversation Call (Respond)
Power Select
Reprogram Request
Scan On or Off
Secure/Clear Transmit
Site Lock
Site View/Search
View Your ID Number
Volume Set Tone
Two Dot Button Options
Call Alert Page (Respond)
Call Alert Page (Respond –Private Call/CR)
Call Alert Page (Send)
Call List Program
Call Response
Direct/Talk-Around
Display Light
Monitor
Nuisance Delete
Phone Call (Place)
Phone Call (Respond)
Phone Call (Respond – Call Response)
Private Conversation Call (Place)
Private Conversation Call (Respond)
Power Select
Reprogram Request
Scan On or Off
Secure/Clear Transmit
Site Lock
Site View/Search
View Your ID Number
Volume Set Tone

6. Getting Started

7. Status Icons Battery Status Monitor Secure Private Call Scan Program
Explain each status icon that appears on the radio’s display.
Note: Icons may not always be illuminated at all times, for example Scan vs. Priority scan. The Dot will only appear when the “priority” group is active.
Battery
Status
Monitor
Secure
Private
Call
Scan
Program
Direct

8. Status Alert Tones
Pressing each speaker icon will play the sound heard from the radio.
Not all sounds can be demonstrated live, for example Failsoft or System Busy.
Tone Name
Tone Information
Button Press
A valid key key was pressed, on the keypad
Call Alert
Receipt of a Call Alert Page sent to your radio
Emergency
Emergency alarm was sent from your radio
Failsoft
Radio has lost communication with the central controller
Low Battery
Weak battery indication
Power-up
Radio has successfully powered on
Private Call
Receipt of a Private Conversation Call sent to your radio
Prohibit
Talkgroup or channel is not accessible
System Busy
Channel, System or target radio is busy
Talk Permit
Channel is ready to use
Time Out
Time out timer limit (60 seconds) has been reached
LED Status

9. LED Status
Describe the LED status, red vs. green and solid vs. flashing.
RED
Solid
- PTT is pressed, radio is transmitting
Flashing
- Radio is receiving in Conventional mode
- Weak battery while transmitting
GREEN
Solid
- Self-test being performed
Flashing
- Incoming Private Call
RED LED
GREEN LED

10. Antenna Reiterate this information:
Note: Do not hang keys or other metal objects over the antenna. Metal objects hanging over the antenna will generate radio system interference.
Install the Antenna:
Screw the antenna (clockwise) into the antenna receptacle on top of the radio.
Tighten the antenna firmly with your fingers.
Remove the Antenna:
Unscrew the antenna (counter-clockwise) and remove it from the antenna receptacle on top of the radio.
Note: Do not hang keys or other metal objects over the antenna. Metal objects hanging over the antenna will generate radio system interference.

11. Charging the Battery
Batteries are shipped uncharged, so the user must charge the battery before attempting to use the radio.
Make sure the radio is turned off before removing the battery.
For installing, slide the lip of the battery into the slot between the three clips and the outside casing at the top of the radio to ensure a proper connection.
The battery must be charged before use. Memory effect
is a phenomenon that causes a loss in battery capacity
or voltage due to repetitive shallow discharging or
long-term overcharging. This memory effect has been
greatly reduced in your batteries through the use of
new cell technology. It is still recommended, however,
that you discharge your battery as much as possible
before recharging it. Recharging after each shift is
good standard practice. When charging a battery that
is attached to your radio, turn the radio off to ensure a
full charge.
Battery procedures continued on next panel.

12. Battery Make sure the radio is turned off before removing the battery.
Slide the lip of the battery into the slot between the three clips and the outside casing, at the top of the radio, to ensure a proper connection.
Make sure that the latch on the bottom of the battery clicks into the locked position.
Install the Battery:
Turn off the radio and hold it with the back of the radio facing upward.
Align the three slots at the top of the battery with the three tabs on the back of the radio.
Push the battery down toward the radio until the battery clicks into place.
Remove the Battery:
Turn off the radio.
Hold the radio with the back of the radio facing upward.
Push the battery release button on the bottom of the radio.
Lift the battery away from the radio and remove.

13. Universal Connector Seal
Remember to turn off the radio.
Ensure that the cover is on the radio at any time the universal connector is not use.
The universal connector seal covers the side
connector near the antenna.
Remove the seal:
Turn the radio off.
Carefully insert a flat-bladed screwdriver between the bottom of the cover and the connector.
Push the screwdriver gently downward and lever the cover away from the radio.
Note: Do not store metal objects such as keys over the antenna in proximity to the universal connector as this will interfere with radio operation.
Install the seal:
Insert the top, hooked end of the cover into the top of the connector slot.
While holding the top end, swing the rounded end into place at the bottom of the connector. Press firmly until it snaps into place.

14. Belt Clip
Remind students to remove the battery from the radio before installing or removing the belt clip.
Indicate where and how to align with the slots for easy assembly.
Do not use too much force to when pulling the metal tab to remove the clip.
Install the Belt Clip:
Remove the battery before installing or removing the belt clip.
Hold the battery with the back of the battery facing you.
Hold the belt clip with the top facing upward, and align the clip with the slots on the battery back.
Slide the belt clip downward into the slots until it clicks into place.
Remove the Belt Clip:
Pull away the metal tab at the top of the battery clip from the battery and slide the clip upward until it comes away from the radio.
Continue to slide the clip off the battery. 1 2

15. Coil-Cord Speaker Microphone (CCSM)
Remember that receiver audio will be heard only from the accessory speaker while the accessory is attached to the radio.
Reiterate this point -- IMPORTANT: For the radio to be intrinsically safe, the speaker microphone locking screw must be used. If the microphone is not locked in place, there is a chance that a spark could occur at the connector interface.
Install the CCSM:
Turn the radio off.
Follow the instructions for removing the Universal Connector Cover.
Attach the accessory connector to the radio’s universal connector as follows:
a. Looking at the antenna side of the radio, insert the bottom hooked end of the accessory connector into the slot below the universal connector.
b. While holding the accessory connector seated in the bottom slot, pivot the top of the accessory connector toward the top of the radio until the connector is aligned, then engage the accessory connector’s spring-loaded latch in the radio’s top slot.
Note: This is not the microphone that will be provided. The microphone provided does not have an antenna interface.
WARNING: For the radio to be intrinsically safe, the speaker microphone locking screw must be used. If the microphone is not locked in place, there is a chance that a spark could occur at the connector interface.

16. Radio On or Off Volume Control
The LED turns green briefly when you turn the radio on.
The radio will display an error message if it fails the self test.
Adjust the volume to a comfortable level.
To turn the radio on:
Rotate the On/Off/Volume Control Knob clockwise.
To turn the radio off:
Rotate the On/Off/Volume Control Knob counterclockwise until you hear a "click.“
On/Off/Volume

17. Transmit and Receive Push-to-Talk (PTT)
The user must wait until the red LED is lit before speaking. The system has a short delay (500 milliseconds) before transmitting.
The red LED blinks on and off when the radio receives a transmission.
To Transmit:
Turn the radio on.
Listen for ongoing conversations; if the channel is clear, proceed with your call.
Press the PTT button to transmit and wait for the “Talk Permit” tone. When speaking, keep the microphone 1-2" from your mouth. (If you hear a busy signal, wait for a call back tone, then proceed with your call.)
Release the PTT button to listen.
Push-to-Talk
(PTT)

18. Zone Select Switch (ABC Switch)
Explain that the Zone Select Switch is limited to three zones. To select other zones, access them through the Zone Select Menu.
To Select a Zone:
Utilize the ABC Switch in order to select Zones 7 (A), 8 (B), or 9 (C).
Zone Switch

19. Zone Select (Menu)
Pressing the PTT button will store the displayed zone and transmit at the same time.
The Zone name (e.g., 7) flashes on the display while the group (e.g., C INC40) name remains steady.
If you select an unprogrammed zone, the display will show the word UNPROGRAMMED. This does not mean the radio is unprogrammed. Instead, it means the zone you selected is unprogrammed.
To Select a Zone:
Ensure the mode selector is in position “A”.
Make sure concentric switch is in the unlocked position (Ο).
Press either arrow button until ZONE appears on the display.
Press the button below ZONE.
The zone name flashes on the display.
Press either arrow button until the desired zone name appears on the display.
Press the HOME or PTT button to store the displayed zone.
The zone name stops flashing.
7 A DISP
MUTE
ZONE
SCAN
Push-to-Talk
(PTT)

20. 7 A DISP MUTE ZONE SCAN Mode Select (Knob) Mode Selector Radio Display
To Select a Mode:
Select the desired zone.
Rotate the 16-position knob to the desired position.
The new group name will appear on the display.
7 A DISP
MUTE
ZONE
SCAN
Radio Display

21. Emergency Alarm Emergency
Enabling an Emergency state assigns the radio priority access to the system. Other users in your assigned talk-group will receive the message EMER RECEIVD, alerting them to the fact that there is an active emergency on their assigned talk-group.
The radio remains in the Emergency state until the alarm is canceled from the radio. Even if the dispatcher or controller acknowledges and cancels the alarm, it must be canceled from the radio as well.
To send an Emergency Alarm:
Press the Emergency button.
Emergency button will only work on trunked talk-groups.
In conventional mode, you may press the Emergency button along with the PTT, and you will send out a warble tone to all members of that conventional channel.
To cancel an Emergency Alarm:
Press and hold the Emergency button until you hear a continuous exit tone.
Emergency

22. Keypad Lock (Concentric Switch)
The radio will honk at you if you attempt to use the keypad with the keypad lock on.
To lock the radio keypad:
Rotate the Keypad Lock Concentric Switch to the locked position (Ø).
To unlock the radio keypad:
Rotate the Keypad Lock Concentric Switch to the unlocked position (Ο).
Concentric Switch
The Keypad Lock On/Off
position is determined by
RSS programming.

23. Display Light (Top Side Button)
Use the light only when needed as the light will drain battery power more quickly.
To turn the Display Light on:
Press the Display Light button.
The light will turn off automatically after five seconds.
To turn the Display Light off manually:
Display Light
Button

24. Display Light (Autolight)
Use the light only when needed as the light will drain battery power more quickly.
To turn the Display Light on:
Press any button, except the PTT button or Emergency button.
The light will turn off automatically after five seconds.
7 A DISP
MUTE
ZONE
SCAN

25. Call Response (One Dot) Button
When a Private Conversation Call is received, two
alert tones are heard, the LED blinks green, the Call
Received icon “ ” flashes, and the display reads
“CALL RECEIVD”.
Press the One Dot Button.
The last ID number received appears on the display.
Press the PTT button to talk and release to listen.
Press the HOME button or the One Dot Button to exit the call.
CALL RECEIVD
MUTE
ZONE
SCAN
LED
Call
Response
Button
Push-to-Talk
(PTT)

26. Direct (One Dot) Button
Direct is a functional equivalent of Channel 6 on the old VHF system. Use this feature when you have line-of-sight confirmation with the other unit. You have a decreased range of communication when using Direct.
You will not receive normal system communication when the feature is engaged.
Direct communication with another radio is possible
on a conventional channel.
To directly connect with another radio:
Select a conventional channel in the radio.
Press the One Dot Button to enable this feature.
The Direct icon “ ” will be displayed. Make sure the
receiving unit has the same channel configuration
selected. You will not receive normal trunked, talk-group
calls while in Direct mode.
Press the One Dot Button again to disengage the feature and return to normal radio operation.
The Direct icon “ ” will no longer be displayed.
Note: This feature is not available on all conventional channels.
Direct
Button
13G ICALL
MUTE
Radio Display

27. Nuisance Delete (Two Dot Button)
You can only Nuisance Delete one channel at a time. If you Nuisance Delete another channel, you will push the first deleted channel back into rotation.
Sometimes a conversation on a given Scan List channel may become overly intrusive.
To delete an overly intrusive (Nuisance) channel:
Press the Two Dot Button to delete the displayed channel temporarily from the Scan List.
If desired, re-enable the channel by exiting and re-entering Scan.
Nuisance Delete
Button
7 A DISP
MUTE
ZONE
SCAN

28. Keypad Tones (On or Off)
Set keypad tones ON as the default setting. As a result, you will immediately know if you have accidentally pressed an incorrect key.
To Mute Keypad Tones:
Press either arrow button until MUTE appears on the display.
Press the key below MUTE.
Press the key below ON.
The radio automatically returns to the Home display.
To Turn Keypad Tones On:
Press the key below OFF.
Note: MUTE only turns off the keypad tones; no other
audio functionality is affected.
7 A DISP
MUTE
ZONE
SCAN

29. Scan On or Off (Menu) 7 A DISP MUTE ZONE SCAN
Scanning allows you to monitor different channels automatically.
If there is activity on a channel, Scan will automatically take you to that channel.
Scanning occurs within the zone to which your radio is assigned. For example, you will scan Montgomery talk-around in Montgomery zones. The same concept applies for Fairfax and other mutual aid zones.
To turn Scan on:
Press either arrow button until SCAN appears on the display.
Press the button below SCAN.
Press the button below ON.
The Scan icon “ “ will be displayed.
To turn Scan off:
Press the button below OFF.
The Scan icon “ “ will no longer be displayed.
7 A DISP
MUTE
ZONE
SCAN

30. View Lists Channel Select Knob 7 A DISP SCAN PAGE Zone Switch
Press either arrow button until VIEW appears on the display.
Press the button below VIEW.
The display shows the Lists available for viewing:
SCAN and PAGE.
Press the button below the option desired.
The programming icon “ “ will display.
To find the ID in the PAGE or SCAN lists, press the left or right arrow key to scroll to the ID.
Press the HOME button to exit the feature.
Channel Select
Knob
7 A DISP
SCAN
PAGE
Zone Switch

31. Call Alert Page - Send (Menu)
In effect, this option is a paging device that allows you to (a) verify if the unit is in operation, and (b) leave evidence of your contact with the target unit.
Select the target ID and press the PTT button to place the call.
The tones and display will inform you of the progress of the Call Alert Page.
Once the action is complete, press the HOME button to return to normal radio operation.
To send a Call Alert Page:
Press either arrow key until PAGE appears on the display. There are three ways to send a Call Alert Page from your radio:
Press the HOME button to exit the call.
ID: HCH
PAGE
Select the
last ID dialed.
Select an ID
from the
pre-programmed
Call List.
Select the last
ID in the pre-programmed
Call List.
Push-to-Talk
(PTT)

32. Call Alert Page - Send (Menu - Continued) Select Last ID Received
In effect, this option is a paging device that allows you to (a) verify if the unit is in operation, and (b) leave evidence of your contact with the target unit.
Select the target ID and press the PTT button to place the call.
The tones and display will inform you of the progress of the Call Alert Page.
Once the action is complete, press the HOME button to return to normal radio operation.
To select the last ID received:
Press either arrow button until PAGE appears on the display.
Press the button below PAGE.
Press the PTT button to dial the displayed number.
Press the HOME button to exit the call.
ID: HCH
LIST
Push-to-Talk
(PTT)

33. Call Alert Page - Send (Menu - Continued) Select ID from Call List
In effect, this option is a paging device that allows you to (a) verify if the unit is in operation, and (b) leave evidence of your contact with the target unit.
Select the target ID and press the PTT button to place the call.
The tones and display will inform you of the progress of the Call Alert Page.
Once the action is complete, press the HOME button to return to normal radio operation.
To select an ID from the Call List:
Press either arrow button until PAGE appears on the display.
Press the button below PAGE.
Press the button below LIST, or the right arrow button, to enter the Call List.
Scroll through the list of programmed IDs by pressing either arrow button.
Press the PTT button to dial the displayed number.
Press the HOME button to exit the call.
ID: HCH
LIST
Push-to-Talk
(PTT)

34. Call Alert Page - Send (Menu - Continued) Select Last ID from Call List
In effect, this option is a paging device that allows you to (a) verify if the unit is in operation and (b) leave evidence of your contact with the target unit.
Select the target ID and press the PTT button to place the call.
The tones and display will inform you of the progress of the Call Alert Page.
Once the action is complete, press the HOME button to return to normal radio operation.
To select the last ID from the Call List:
Press either arrow button until PAGE appears on the display.
Press the button below PAGE.
Press the button under LIST, or the right arrow button, to enter the Call List.
Press the button below LNUM to go directly to the last ID in the Call List.
Press the PTT button to dial the displayed ID.
Press the HOME button to exit the call.
ID: HCH
LNUM
Push-to-Talk
(PTT)

35. Call Alert Page – Respond (Clear Alert Only)
Demonstrate how trainees should respond to a Call Alert Page.
The page will continue to remind you until cleared, just as a beeper would continue to beep until acknowledged.
A Call Alert Page may be initiated by ECC; the end user should immediately contact ECC via radio or landline.
NOTE: It is very unlikely that ECC will page a radio.
When your radio receives a page, a recurring set of
four tones sound, the L.E.D. blinks green, the Call
Received icon “ ” flashes on the display, and the
display reads “PAGE RECEIVD.” This occurs until
you answer the call or reset the radio.
NOTE: If you receive a page, it is most likely because our ECC has been trying unsuccessfully to raise you on the radio.
To respond to a Call Alert Page:
Press the One Dot, Home, or PTT Button to acknowledge the page and clear the alert from your radio.
PAGE RECEIVD
MUTE
ZONE
SCAN
L.E.D.

36. ID Number (View Your) (Menu)
This option allows you to view your own ID so that you can inform others how to reach you. (Stress to students that only our ECC and personnel with Model III radios will have the capability of contacting them directly.)
End-users must understand how to acquire a portable radio’s ID number in the event that a portable must be switched out (e.g., breakage, apparatus is placed out of service, etc.).
To view your ID number:
Press either arrow button until PAGE appears on the display.
Press the button below PAGE.
The last incoming or outgoing ID appears.
Press the left arrow button to view MY ID #.
Press the HOME button to return to the home display.
MY ID:
701234
LNUM

37. Failsoft FAILSOFT PAGE MUTE CALL
The Failsoft system ensures that you will continue to have radio communications capability in the event of a control system failure. During trunked operation, the radio will automatically go into Failsoft operation if the central trunking controllers fail.
While in Failsoft, your radio will transmit and receive on a predetermined frequency in a conventional mode (as opposed to trunked). During this event, your radio will emit a medium-pitched tone every 10 seconds.
When the trunked system returns to normal operation, the radio will automatically leave Failsoft mode.
If a trunking system experiences a control system failure,
the radio will revert to Failsoft operation. In this mode, the
radio automatically switches to the assigned Failsoft
channel for the talk-group on which the radio is operating.
Your display will alternately flash FAILSOFT and the talk-
group to which your radio is set.
NOTE: During this event, your radio will emit a medium-pitched tone every 10 seconds.
FAILSOFT
PAGE
MUTE
CALL

38. Failsoft Channel Assignments