1. Copyright © 2005 by Interwise, Inc.

2. Introduction We are pleased to announce the use of Interwise a VOIP conferencing software PurpleTrain.com together with Interwise is bringing to you this exciting new product and its a pleasure to have all of you on board. The following will get you all started with the pre-requisites.

3. Copyright © 2005 by Interwise, Inc. Windows 98, NT 4 (SP4), 2000 Professional or XP 233 MHz processor 64 MB RAM 5 MB of disk space for the Participant application installation 50 MB of disk space set aside for Event Materials. Microsoft Internet Explorer 5.0 or later versions Netscape 4.X Monitor 800 x 600 resolution with 16 bit color Internet Connection with at least 28kbps. With > 56 Kbps for video Microphone, Speakers or headsets (Web Cam optional) Minimum Requirements

4. Copyright © 2005 by Interwise, Inc. How you will be notified Please refer to “chat schedule” inside your Online Classroom Click on the "Enter Event" Link Interwise application will launch automatically (ensure your browsers "Active X“ settings are enabled)

5. Copyright © 2005 by Interwise, Inc. Setup To get started please install the client from : http://61.14.75.250/kurast/interwise/Participant_v6.0.6_prompts_for_path.exe After which you can check your installation via the following URL : http://www.interwise.com/live/ECPConnect.asp

6. Copyright © 2005 by Interwise, Inc. Let’s get ready ! Is your headset plugged in correctly and ready to use or are you using your telephone? Have you download the event materials? Please note that all training sessions will be entered via the link given in the chat schedule inside the virtual classroom. To record this session locally click on the “Record” tab. Files are saved under C:\ Interwise \ Student \ Record

7. Copyright © 2005 by Interwise, Inc. The Participant Application  The Participant application enables participants at remote locations to connect by means of their personal computers to a live, interactive session in a virtual meeting or classroom and view recorded sessions as well.  The application will automatically launch via the browser. Pls ensure that your Active X settings are enabled.

8. Copyright © 2005 by Interwise, Inc. Selecting your audio device Save your choice!

9. Copyright © 2005 by Interwise, Inc. Click to change your audio device at any point during the event Changing audio devices

10. Copyright © 2005 by Interwise, Inc. Recording a Live Event Record > Start (or Resume) Recording Recording files are saved under : C:\ Interwise \ Student \ Record

11. Copyright © 2005 by Interwise, Inc. Interaction Tools  Use the Raised Hand button to request permission to speak (used in iclass & iSeminar)  Send a Note to one or all  Step out will automatically mute your microphone  Use Enlarge to toggle to full screen view  Microphone Mute - automatic voice detection  Annotation Tools Palette will be available during open floor discussions

12. Copyright © 2005 by Interwise, Inc. Click the arrow Select the emoticon Emoticons  Use emoticons to express your feelings

13. Copyright © 2005 by Interwise, Inc. Your facilitator Participants List and Text Notes Ronen Dayan wrote: How do I send a note to another Participant? Right click on their icon in the Participant window then select Send Note. Right click and send note to another classmate or facilitator Note history Enter your text and click “OK”

14. Copyright © 2005 by Interwise, Inc. Audio Status Indicators  Displayed on the audio icons, beneath the Status Panel  A red icon signifies that there is a problem with your speakers and/or microphone

15. Copyright © 2005 by Interwise, Inc. Sound Setup: Option 1 Controls the sound heard Controls the loudness of sound transmitted Indicates that sound is being transmitted

16. Copyright © 2005 by Interwise, Inc. Sound Setup: Option 2  Audio/Video > Audio Setup wizard… accesses the wizard  Adjusts Speaker Volume and Microphone Level  Settings are saved for future use  Wizard can be accessed while connected to a Live event

17. Copyright © 2005 by Interwise, Inc. Event Material Status Indicator  Displays the status of the Event Materials  Icon will display one of four modes: -Downloading -Preparing -Ready To Use -Error  Click on the icon to view more details

18. Copyright © 2005 by Interwise, Inc. Material Status Indicator Materials are currently being downloaded Materials are currently in the process of being downloaded and extracted to your computer Materials were successfully downloaded and extracted to your computer An error occurred during the download or extraction process DownloadingPreparingReady To Use Error

19. Copyright © 2005 by Interwise, Inc. Event Logs Is located at the chat schedule similar to entering an event Choose the desired event link and click on the “enter event” Then click on the “view recording link” The log will download and “auto play”

20. Copyright © 2005 by Interwise, Inc. Event Logs Playback Press the pause button And slide to the desired time and play Or Just click on the materials

21. Copyright © 2005 by Interwise, Inc. Tips (1) Reduce noise levels in your environment Find a quiet place – close doors, turn off radio One speaker at a time, click raise-your-hand emoticons if wish to speak Get comfortable with silence. Allow some time for your audience to digest what you say. Do not breathe into your mic. Mute yourself if you do not wish to speak. Pace yourself while talking, talk at a clear and moderate mode

22. Copyright © 2005 by Interwise, Inc. Tips (2) Try not to surf the web or engage in other chat messengers during the session to avoid disruption of voice and video. Test equipment and connectivity before every session Moderator controls the flow through the agenda. Appoint someone other than moderator to take meeting minutes. Whoever is taking minutes should mute themselves because the typing sound might be heard by others. If you are recording the session inform everyone and get their consent at the start of the session. Make sure everyone agrees the session is over and then everyone exit

23. Copyright © 2005 by Interwise, Inc. Additional Information Full Participants Guide http://61.14.75.250/kurast/interwise/UG_Participant_60.pdf Setup/Installation http://www.interwise.com/support/faqs.html#setup Connecting to a class http://www.interwise.com/support/faqs.html#connecting Audio matters http://www.interwise.com/support/faqs.html#audio Others http://www.interwise.com/support/faqs.html#other