1. 60% of projects fail to meet business objectives (Sources: BluePrint Inc., Gartner and Standish CHAOS Report, 2008) Industry Statistic

2. Building Business Analysis Capabilities Better Outcomes IT Business

3. IT Industry Problems Missed Business Outcomes Missed Business Outcomes 60% of projects fail to meet business objectives 60% of projects fail to meet business objectives 43% of features are never used 43% of features are never used Rework Creates Waste Rework Creates Waste 40% waste due to rework 40% waste due to rework 50% of project schedule spent on rework 50% of project schedule spent on rework Downstream Cost Impacts Downstream Cost Impacts 40% defects missed by QA, but caught by users 40% defects missed by QA, but caught by users Cost to fix errors increases as project progresses Cost to fix errors increases as project progresses (Sources: BluePrint Inc., Gartner and Standish CHAOS Report, 2008)

4. What is Business Analysis? Enterprise Analysis Business Case Capabilities/ Gaps Approach Right investments, right time = Best Value Stakeholders Elicitation Group or people impacted Solution Assessment Solution Fit Constraints Metrics Transition Communication Who What When How LEAN Reduce waste

5. Who are Business Analysts? Communication Experts Business Focused Analytical Thinking What do they share in common ?

6. International Institute of Business Analysis (IIBA) Established in 2003 Established in 2003 Membership 8,000 (2008), 16,000 (2010), 28,000 (2011) Membership 8,000 (2008), 16,000 (2010), 28,000 (2011) Support and resources for Business Analysts Support and resources for Business Analysts Business Analysis Body of Knowledge Business Analysis Body of Knowledge Best Practices, Methodologies, Tools and Techniques Best Practices, Methodologies, Tools and Techniques Agile Extension Agile Extension Certifications, CCBA and CBAP Certifications, CCBA and CBAP Professional Development Professional Development Webinars (free and member only) Webinars (free and member only) Seattle Chapter Seattle Chapter Washington Business Analyst Development Day (WA BADD) Washington Business Analyst Development Day (WA BADD) Certification Study Groups Certification Study Groups Monthly chapter meetings Monthly chapter meetings Note: OCIO Strategic Plan, Communities of Interest

7. IIBA Resources International Institute of Business Analysis http://www.iiba.org/ IIBA Seattle Chapter http://seattle.theiiba.org/ Jim Blum IIBA Seattle Chapter, VP Education VPEducation@seattle.theiiba.org

8. Other Training University of Washington Certificate in Business Analysis http://www.pce.uw.edu/certificates/business- analysis.html

9. 60% of projects fail to meet business objectives (Sources: BluePrint Inc., Gartner and Standish CHAOS Report, 2008) We can do better