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ATTITUDES AND PERSUASION
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Activity Raise your hands if you agree Our country needs to address the growing number of homeless persons. It is a good idea to floss your teeth daily. The right to vote is one of the most valuable rights of Korean citizens. Eating a variety of foods each day, including five or more servings of fruits and vegetables, contributes to good health.
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Now answer yes/no Do you personally do anything to help the homeless (e.g., volunteer at a homeless shelter or donate money)? Do you floss your teeth everyday? Did you vote in the last election for which you were eligible? Do you regularly eat five servings of fruits and vegetables each day?
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Cognitive dissonance theory (Festinger, 1954) Conflict between our view of ourselves and a thought or behavior When we surprise ourselves, feel stupid, or feel guilty Feel dissonance (like physiological arousal) Motivated to Change behavior Justify the behavior Decrease how important the discrepancy is
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Cognitive dissonance examples http://www.youtube.com/watch?v=korGK0yGIDo http://www.youtube.com/watch?v=korGK0yGIDo http://www.thedailyshow.com/watch/tue-may-8- 2012/bad-credit http://www.thedailyshow.com/watch/tue-may-8- 2012/bad-credit http://www.psych.utah.edu/2006_spring_3410_00 /disscorner.html http://www.psych.utah.edu/2006_spring_3410_00 /disscorner.html
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Justifications Justify behavior Hypocrisy paradigm Justify choice In Japan, only happens when others are watching Justify effort Cultural differences
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Even monkeys show cognitive dissonance Monkeys and M&Ms 4 year old children
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Cognitive dissonance Shuts down the reasoning part of the brain More emotional
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Attitudes An enduring disposition toward an object or issue Can be Cognitive Affective Both
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Measurement of attitudes Self-report Observation Implicit attitude test Other indirect tests
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Where do we get our attitudes? Genetics From others Prior experience From how they relate to other attitudes Mere exposure
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Tesser, A. (1993). The importance of heritability in psychological research: The case of attitudes. Psychological Review, 100(1), 129-142. doi:10.1037/0033-295X.100.1.129 © 1993 American Psychological Association
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Tesser, A. (1993). The importance of heritability in psychological research: The case of attitudes. Psychological Review, 100(1), 129-142. doi:10.1037/0033-295X.100.1.129 © 1993 American Psychological Association
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Attitude change Yale attitude change approach Source effects Message effects Audience effects
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Elaboration Likelihood Model (Petty & Cacioppo, 1984) Two routes to persuasion: Central route Motivated and able to process message Message is relevant Use strong arguments Longer lasting change Peripheral route Not motivated or relevant Use peripheral cues like number of arguments, attractiveness of source, credibility of source
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Strong vs. weak arguments http://jfmueller.faculty.noctrl.edu/crow/labs/attitudeslab. htm Need for cognition scale: http://www.liberalarts.wabash.edu/ncs/
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Draw expected results Low relevance or low need for cognition High relevance or high need for cognition
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Fear appeals Needs to be moderate amount of fear so people pay attention Need to give recommendations on how to reduce the fear http://www.youtube.com/watch?v=R0LCmStIw9E http://www.youtube.com/watch?v=R0LCmStIw9E http://edition.cnn.com/2011/HEALTH/06/21/cigar ette.labels/index.html?on.cnn=2 http://edition.cnn.com/2011/HEALTH/06/21/cigar ette.labels/index.html?on.cnn=2 Other examples?
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Fear ad
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Subtle persuasion Product placements in tv shows Video games: http://www.americasarmy.com/http://www.americasarmy.com/ Other examples? Subliminal ads Doesn’t work in everyday life Can have an effect in lab
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Subliminal examples http://www.youtube.com/watch?v=2NPKxhfFQMs
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More “central route” approaches Two-sided messages can be effective if you give good counterarguments.
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Cultural effects It’s easy when you have the right shoes. Shoes for your family American ads: individuality, self-improvement, benefits for me Korean ads: family, concerns about others, benefits for one’s social group
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Sample ads http://www.youtube.com/watch?v=nNdPPEwguDQ http://www.youtube.com/watch?v=nNdPPEwguDQ http://www.youtube.com/watch?v=mIHwxMm_8vA http://www.youtube.com/watch?v=mIHwxMm_8vA http://www.youtube.com/watch?v=C6eNqwaL1h8 http://www.youtube.com/watch?v=C6eNqwaL1h8 http://www.youtube.com/watch?v=7p5fhPkdJZM http://www.youtube.com/watch?v=7p5fhPkdJZM http://www.youtube.com/watch?v=1k7pabu1lA0 http://www.youtube.com/watch?v=1k7pabu1lA0 http://www.youtube.com/watch?v=1TZxw9wMdUI http://www.youtube.com/watch?v=1TZxw9wMdUI
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Attitudes and behavior Remember the LaPiere study from the first reading? Attitudes that are accessible predict spontaneous behaviors
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Theory of planned behavior http://people.umass.edu/~aizen/tpb.diag.html#nul l-link http://people.umass.edu/~aizen/tpb.diag.html#nul l-link
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