1. BEST PRACTICE LEADERSHIP Andy Raynor

2. Value proposition  3% to 5% growth throughout the cycle  Low asset dependency  Cash conversion  80% to 90% recurring  Low revenue risk to individual situations  Opportunity to roll up Recognise this?

3. Prediction  There will be more transactions in professional services  Focused  Aware of markets  Expertly managed  Corporate Are you ready?

4. Unique

5. Strategy Direction Team spirit Culture Image PerformanceSuccession

6. Creativity and reinvention

7. Business? Managing Partner or Chief Executive?

8. -Progress -Growth -Profit = Fulfilment?

9. Choosing your leader By process By necessity By accident

10. You’ve got to want to do it

11. The ambition to succeed and the fear of failure

12. Barriers to change  Eradicate politics  Take a laxative  Look where we’re going Loosen up!

13. 85% rule Good enough Make better later

14. Why?

15. Time travellers

16. Strategies and challenges

17. Roger Graham

19. “We admire people who work hard, who are objective and thorough. We detest office politicians, toadies, bullies and pompous asses. We abhor ruthlessness. The way up our ladder is open to everybody. In promoting people to do jobs, we are influenced as much by their character as anything else.” David Ogilvy

20. Thank you – and questions