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Thinking Like A Dragonfly 4 Proven Steps to Using Social Media for Social Change Don Stanley 3Rhino Media | UW-Madison www.3rhinomedia.com
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Why The Dragonfly? Don Stanley 3Rhino Media | UW-Madison www.3rhinomedia.com
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A 4-Step Framework Don Stanley 3Rhino Media | UW-Madison www.3rhinomedia.com It’s repeatable
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A 4-Step Framework Don Stanley 3Rhino Media | UW-Madison www.3rhinomedia.com It’s repeatable It’s extremely well researched
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A 4-Step Framework Don Stanley 3Rhino Media | UW-Madison www.3rhinomedia.com It’s repeatable It’s extremely well researched It plain works
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Don Stanley 3Rhino Media | UW-Madison www.3rhinomedia.com A Story: Dragonfly In Action
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Sameer Bhatia, 32 Grew up in Seattle Married Reena in 2006 Stanford undergrad, serial entrepreneur Diagnosed May 2007 Sameer Bhatia diagnosed with Leukemia
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10,000 diagnosed each year 30% sibling match 70% Registry from Strangers 80% Chance of match from stranger if Caucasian
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Act.Quickly.Design to scale.Do not fail.
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If the odds were 1 in 20,000…
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hold bone marrow drives…
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and register 20,000 South Asians.
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Plan and then Execute like CRAZY.
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junejulyaugust www.Cooper.com 11 weeks 470 drives, 24,611 cheeks…
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And … > About 3,500 volunteers > 1m+ media impressions > 150,000+ site visitors The Results continued
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Sameer = 10/10 match received his transplant in the Fall 2007. Goal achieved.
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Sameer, relapsed within 3 months of his transplant. He fought hard – but sadly, passed away in March 2008.
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Of the 24,000 new registered donors, 7,500+ were registered in the Bay Area. From this 7,500+ they found ~ 80 new matches for other leukemia patients Sameer’s cause potentially led to 250 lives saved in the 2008 alone. Purpose…revealed.
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Point A Now, how do we… Point B
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FOCUS + GET = Chaos to Clarity
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Grab attention Engage Take action Make message bold, crisp, & human Use MANY channels Funnel traffic to a single destination Be personally meaningful Clear call to action in all communication (K.I.S.S.) Track metrics & collective impact
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FOCUS
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Sounds Basic in Theory. But theory isn’t practice STEP 1 FOCUS
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© Dragonfly Effect SQUIRREL!!!
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Think small, stay focused. How? Think macro-goals : Big picture AND micro-goals : short-term, small, actionable, measurable STEP 1 FOCUS
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Then Strategically Leverage social tools & technology to learn, teach, connect And use HATCH STEP 1 FOCUS
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> Humanistic : observe & understand and pay attention to your audience NOT your organization STEP 1 FOCUS
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“If you wish to persuade me, you must think my thoughts, feel my feelings and speak my words”
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> Humanistic : observe & understand > Actionable : can we achieve this? think Macro vs. Micro like “Get Healthy” vs Walk 30 minutes/day STEP 1 FOCUS © Dragonfly Effect
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> Humanistic : observe & understand > Actionable : can we achieve this? > Testable : how do we measure? STEP 1 FOCUS © Dragonfly Effect
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> Humanistic : observe & understand > Actionable : can we achieve this? > Testable : how do we measure? > Clarity : don’t chase giant squirrels Non-specific goals overly tax the prefrontal cortex leading to burnout STEP 1 FOCUS © Dragonfly Effect
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> Humanistic : observe & understand > Actionable : can we achieve this? > Testable : how do we measure? > Clarity : don’t chase giant squirrels > Happiness : Meaning! STEP 1 FOCUS © Dragonfly Effect
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GRAB ATTENTION
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Personal Unexpected Visceral Visual STEP 2 GRAB ATTENTION ©The Dragonfly Effect © Dragonfly Effect
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ENGAGE
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Tell a story Authenticity Empathize, connect Match the media STEP 3 ENGAGE ©The Dragonfly Effect © Dragonfly Effect
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Humans are not ideally set up to understand logic; they are set up to understand stories -Robert Schank, cognitive psychologist
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TAKE ACTION
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Easy Fun Tailored Open STEP 4 TAKE ACTION ©The Dragonfly Effect © Dragonfly Effect
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FOCUSGRAB ATTENTION ENGAGE TAKE ACTION © Dragonfly Effect
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The Dragonfly Effect FOCUS: Humanistic Actionable Testable Clarity Happiness GRAB ATTENTION: Personal Unexpected Visceral Visualize ENGAGE: Tell a story Authenticity Empathize, connect Match the media TAKE ACTION: Easy Fun Tailored Open © Dragonfly Effect
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© jeff kubina design for others
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The social web and it’s role in affecting change… CASE STUDY Montana Meth Project
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Between 1992 – 2002 Meth use increased 520% State ranked #5 for meth use Over 50% of kids in foster care there because of meth Over 72% of those in prison incarcerated because for meth Problem
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Follow the 4 Steps:
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Goal: Decrease Meth Use. Need to “unsell” it! Observations: target audience too old, they don’t trust adults, they don’t want to hear from adults.
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1. Develop a clear goal and know your audiece. There is elegance in simplicity.
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Montana Meth Spot
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State ranked #5 for meth use before, now is #39 Teen meth used decreased by 63% Adult meth used decreased by 72% Meth related crime dropped 62% Purpose…revealed.
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create just enough
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cultivate optimism
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Technologists design for networks
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thank you
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