1. Archiving Unstructured Information with Symantec Enterprise Vault 8.0 Skip Farmer Solutions Architect

2. Agenda Today’s Information Challenges1 Prioritizing Your Archiving Projects with Symantec2 What’s New in Symantec Enterprise Vault 8.03 2 Considerations and Keys to Success4 Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

3. Key Information Issues How Can I… Reduce storage costs? Improve email & file server performance? Manage unstructured information? Keep data readily accessible to end users? How do I simplify discovery? Manage IT Risk Maximize IT Performance 3 Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

4. Information Risk Management 4 Find Easily Retain Efficiently Keep Attackers Out Keep Information In Unstructured Information Protect information everywhereReduce information storage costsAutomate high cost workflows

5. Managing and finding information is difficult Application scaling and performance is critical Unstructured content is growing exponentially Today’s Information Challenges  90% of all corporate information created today is digital  End users spend ~60 minutes per week managing email  Users send/receive an average 17MB per day  Available window for backups are shrinking  Storage budgets rising 7% vs. IT budgets rising only 2%  Email is the #1 driver of storage growth 5 Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

6. Users Hit Their Email QuotasMailboxes Get Bigger and Bigger Don’t Implement Email Quotas Storage Costs Grow Exchange Performance Suffers Backup/Restore Windows Grow Missed SLAs or Costly Snapshots Challenge #1: Scaling is a Dilemma Challenge Users Get a Lot of Email Help Desk Calls: PST Corruption and Quota Issues Implement Email Quotas Still Using Storage and Backup Risk Of Loss Legal Search Store PSTs On Laptop Store PSTs On Network* Users Create PST Files *Microsoft doesn’t support PSTs on network (Microsoft KB 297019) = 6 Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

7. Sally’s Mailbox Challenge #2: Retention is a Game Joe’s Mailbox  Offsite Tapes 7 Sally’s Gmail Account Sally’s PST File Backup System Jack (external) Email Server  Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

8. De-duplicate Crack passwords Image Filter Index Email Server Export email from server mailboxes Backup System/Offsite Restore files from backup tapes File Server/Sharepoint Restore files from File Server/SharePoint Desktop/PST Files Image laptop to retrieve PSTs 8 Challenge #3: Search is a Fire Drill Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

9. Agenda Today’s Information Challenges1 Prioritizing Your Archiving Projects with Symantec2 What’s New in Symantec Enterprise Vault 8.03 9Symantec Discovery Solution Considerations and Keys to Success4

10. 10 Symantec Enterprise Vault 8.0 Flexible Policy-based Archiving Software –Resource management –Retention management –Discovery management #1 Intelligent Archiving Solution –Lowest total cost of ownership –Strongest integration with Microsoft environment –Secure foundation for archiving –Scalable architecture Proven Technology –9500+ customers and 16 MM+ users archived –Production customers archiving 5 MM+ messages/day –Deployments archiving 100K+ users

11. How Enterprise Vault Works 11 Transparent Access Search Discovery / Supervision Secure Rationalize Retain / Expire Future Proof Index Categorize Classify Cheaper Email Server File Server Faster More Reliable Enterprise Vault SharePoint Server Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

12. Enterprise Vault Archiving Platform CLASSIFICATION Legal Info Sec. HR End Users STORE Migration De-duplication Compression Transparency 12 SharePoint IM Servers Email Servers File Servers Legacy Databases ECM Desktops MANAGE Retention Preservation Expiree Audit Archive DISCOVER Export Supervise Search/Review Analysis 12 Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

13. Works with Your Existing Architecture OPEN API’s 13 SharePoint IM Servers Email Servers File Servers Legacy Databases ECM Desktops STORE Open Storage 3 rd Party Content MANAGE Open Classification Open ECM Encryption DISCOVER Open E-Discovery Open Search 13 Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

14. 14 Flexible Archiving Policies By age, quota or combined Additional options –Items > size –Min. archiving age –Delete original –Shortcut contents –By folder Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

15. Dynamic shortcuts Preview archived content Forward, reply, delete Archive, restore and search via toolbar/menus Option for client-less deployment (“Universal Shortcuts”) Support for Domino and Outlook Web Access Seamless End-User Experience 15 Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

16. Reduce Storage Costs and Improve Performance Optimized Single Instance Storage –Global SIS and Vault Store Sharing –Written to disk once Common storage model across archive –Attachment-level sharing –Sharing between Exchange, SharePoint, FSA etc. –Support for block-level de-dup and/or compression –SIS with WORM storage Email Server Share Point File Server Storage NTFS, NetApp, EMC, IBM, Storage TEK, etc. 16 Enterprise Vault Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

17. Storage Reduction through PST/NSF Elimination Migrate PST/NSF into archive –Even with mobile users –Limited user action Server Backup 17 Enterprise Vault PC Backup PC Network Share Locate PST/NSF –Network servers –PCs Dispose of PST/NSF –Delete, hide –Compact Transparent End-User Access De-Dupe Across Email, Attachments, SharePoint, etc. Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

18. 18 Intelligent Archiving for Files File Blocking Create policies to prevent unwanted files and delete certain data types Notification of policy violation Ensures compliance with corporate policies Keeps questionable or unwanted files off storage resources     Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

19. 19 Intelligent Archiving for Managing Unstructured Information Intelligent Retention Intelligent Classification Intelligent Discovery & Monitoring Automatic classification User classification ECM classification How long should I keep this? Where should I store this? Intelligent Filtering Delete non- relevant email before archiving Search and review by category Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

20. Accelerate Email Migrations 20 Archiving reduces time for mailbox move Proactively archive most of data in mailboxes Data reduced because of single instance storage and compression Exchange 2003Exchange 2007 Single User Archive Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

21. Export Native Format Attorney Review Coding Tools Step 4. Review Role-based Workflow Analyses Report & Audits Step 3. Collect & Preserve Target Custodians Search Apply Legal Hold Step 2. Archive Centralized Apply Retention Records Mgmt Step 1. 21 How Archiving Helps with E-Discovery Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

22. Export Native Format Attorney Review Coding Tools Step 4. Review Role-based Workflow Analyses Report & Audits Step 3. Collect & Preserve Target Custodians Search Apply Legal Hold Step 2. Archive Centralized Apply Retention Records Mgmt Step 1. 22 Where Enterprise Vault Helps with E-Discovery Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved. Open ECM Open E-DiscoveryOpenContent Collection Open Analytics

23. 23 Investigation/Disclosure with Discovery Accelerator Search all archived content and metadata Search by custodian, keyword, phrase, date range, etc. Search custom tags from classification engines Encrypted content is flagged Automatic legal hold Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

24. 24 Reduce Time & Cost of E-Discovery via Guided Review Search within search View conversation threads Bulk message marking (rules based) Quickly filter by sender, date, tags, category etc Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

25.  Find, preserve and produce information for legal  Empower seamless end user data recovery Enable corporate discovery and end-user search  Automatically archive all of your unstructured information  Consolidate servers and storage resources Centralize information management and retention  Eliminate quota requirements and PST/NSF problems  Facilitate faster backup and restore times Archive more than just email 25 Key Benefits Symantec Enterprise Vault Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

26. Agenda Today’s Information Challenges1 Prioritizing Your Archiving Projects with Symantec2 What’s New in Symantec Enterprise Vault 8.03 26 Considerations and Keys to Success4 Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

27. Optimized Single Instance Storage Fingerprinting of archived items Store once and share across across all archived information Works with geographically dispersed archives Common storage model for the archive One enterprise platform for all unstructured information Retain Efficiently Intelligent Archiving Benefit: Reduces the amount of storage required cutting server and storage capital and running costs What’s New – Enterprise Vault 8.0 Advanced Storage Reduction Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

28. Dynamic Shortcuts Mobile Search Blackberry & Windows Mobile Search & access archived information Vault Cache Synchronized offline vault access Bandwidth optimized (uses BITS) Retain Efficiently Intelligent Archiving Benefit: Access to archived items from familiar user interfaces like Outlook, Notes, or Windows Explorer What’s New – Enterprise Vault 8.0 Seamless End User Experience Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

29. Simplified installation and configuration for SMB Getting Started Configuration Wizard Option to install known default settings Uses known best practices Easy day-to-day administration Age & Quota archiving in same policy Common Tasks Dashboard Desktop Policy Rollout Exchange Managed Folder Support Simplified Backup Automatic EV Forms rollout Retain Efficiently Intelligent Archiving Benefit: Get EV up and running quickly and easily. What’s New – Enterprise Vault 8.0 Simplified Install & Administration Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

30. New analytics tools speed review (Guided Review) Conversational view of email threads Bulk message marking (rules based) Search within search New higher productivity user interface Lightweight client within browser Quickly filter by sender, date, tags, category etc Similar to LiveMeeting console Self-service for lawyers, HR, security ops Find Easily Self- Service Discovery Benefit: Reduces cost and risk of legal discovery with powerful end-user, legal and administrator search What’s New – Discovery Accelerator 8.0 Simplified E-discovery with Guided Review Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

31. Agenda Today’s Information Challenges1 Prioritizing Your Archiving Projects with Symantec2 What’s New in Symantec Enterprise Vault 8.03 31 Considerations and Keys to Success4 Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

32. Keys to Success Starting Out –Cost-justify around Storage and PST/NSF migration –Educate differences versus email servers, ECM and E-Discovery –Don’t try to boil ocean on policies and leave legal hold exposed Selecting –Think long-term –Consider manageability –Focus on content intelligence Succeeding –Think about scalability upfront –Protect like a Tier 1 application –Leverage the expertise of Symantec services 32 Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

33. Differentiator EV Advantage Best Storage Footprint in Archiving Optimized global SIS on e-mail, files, IM, SPS & more. Intelligent archiving, classification & discovery Efficient & configurable index Block level de-dupe option End User Experience Transparent anytime, anywhere archive access via native application, offline, web, & mobile Intuitive search, review & analysis for legal, HR & compliance users PST/NSF access via OWA/DWA WDS search integration Leading Discovery Application Guided review & HTML future proofing accelerates search & analysis processes. Audited, roles based discovery workflow, not just search Flexible export in native or load file formats with tracking Broadest API level partner integrations for E-Discovery Enterprise Vault Differentiators 33 Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

34. Differentiator EV Advantage Secure & Scalable Platform for Long-term Highest security rating of any archive (Forrester Wave 08) ~50 active technology partners provide flexibility with storage, RM/ECM, discovery, search, etc. vendors 200k+ seat deployments Open APIs for EV & DA Proven Customer Success & Commitment 500 personnel on EV (200 engineering,120 support, etc) Larger market share than any 6 competitors combined 8500 customers,16m seats Analyst dominance Enterprise Vault Differentiators 34 Symantec Enterprise Vault Overview ©2008 Symantec. All Rights Reserved.

35. Thank You! Copyright © 2008 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice.