1. ENACTUS TRAINING An Approach to Engaging With Stakeholders Adapted by D Caspersz for enactus Australia, August 2013

2. Engaging with stakeholders requires.. Thinking and planning/preparing for engagement Engagement Responding and measuring engagement Reviewing and adjusting future engagement

3. Thinking and Planning Choose one project and answer these questions: 1. Why you want to engage with stakeholders? 2. How will doing so benefit your project? Complete Identifying the Stakeholders.docx to identify your stakeholdersIdentifying the Stakeholders.docx Use the worksheet ‘identifying the key issues of concern to the stakeholders’ to list what the key issues are that concern your stakeholders.

4. Thinking and Planning Use Our enactus Project Stakeholder Engagement Plan.docx to develop a plan for working with your stakeholders.Our enactus Project Stakeholder Engagement Plan.docx Use the worksheet Risks and Opportunities in Engaging with Stakeholders.docx to develop a risk management assessment of what risks you may face in engaging with the stakeholders.Risks and Opportunities in Engaging with Stakeholders.docx

5. Preparing for Engagement Define your work, position, the reasons for engaging with stakeholders and your capacity to meet their needs. Use Clarifying Stakeholder Expectations.docx to help you with this.Clarifying Stakeholder Expectations.docx Develop a stakeholder plan Identify how often you should be communicating with your stakeholders Define the mode of communication; face to face, phone call, email, etc Who will be in charge of this communication? It may be easier to present this information in a table The important lesson is to ‘stay in touch’!

6. Preparing for Engagement Undertake a ‘strength’, ‘capabilities’ and limitations exercise for your own team. A SWOT analysis may be useful. This may identify the gap that stakeholders may be able to fill May realise weaknesses you have in engaging with stakeholders. For example, if you don’t have someone able to engage with electronic tools, this is a skills gap that can weaken your stakeholder engagement.

7. Preparing for Engagement Define the process to engage with your stakeholders using the Our enactus Project Stakeholder Engagement Plan.docx worksheet.Our enactus Project Stakeholder Engagement Plan.docx

8. Engaging Engage with your stakeholders according to your plan!

9. Responding & Measuring Act and review. Put your stakeholder engagement plan into action BUT also indicate how often you will review the ongoing effectiveness of your plan.

10. Responding & Measuring Report your findings All enactus projects are able to be audited by enactus Australia and you have to report on your project at the National Conference. Create strategies to continuously gather information about the effectiveness of your stakeholder plan to assist with the above Use minutes of meetings, your project plan updates, or other documentation