1. NADA; Can we release the planning guide to RHC, would be useful source of information for Districts to use. Going Home Staying Home Reform planning xx District

2. Purpose of this briefing Recap on GHSH reform purpose Outline the district planning process Seek your input into shaping the district’s future SHS service system

3. Recap on reform purpose Increase the focus on intervening early to prevent homelessness Make it easier for clients to access the right service at the right time Better match supply with demand Develop the industry and its workforce Strengthen the focus on quality Reduce unnecessary red tape & administration

4. GHSH Measures of success 1.Reduce the proportion of SHS clients who experience repeat homelessness 2.Reduce the proportion of people who are turned away from SHS services 3.Increase the proportion of SHS clients who can establish and keep long-term accommodation 4.Reduce the need for temporary accommodation

5. Five reform strategies 1.Service delivery design 2.Streamlined access 3.Planning and resource allocation 4.Industry and workforce development 5.Contracting, quality and continuous improvement

6. GHSH Reform Implementation Service Delivery Framework Streamlined Access approach Resource allocation model Quality Assurance System Industry & workforce development Industry Dev Fund Innovatio n Fund District Planning Developing ResourcingPrioritisingProcuring Service Transition March 14 – June 14Sept 13 – Feb 14Sept 13 – Oct 13 Feb 13 – Sept 13 Contracting Service delivery Performanc e monitoring Pre- qualification scheme Supply & demand data Tender stage 2012/13

7. What’s the purpose of district planning? Implement the GHSH Reform Plan by: Better matching resources to need in Districts Allocating resources to most cost effective services Supporting and driving rollout of new delivery framework Ensuring that District circumstances are taken into account in allocating scarce resources

8. Key Planning Dates 18/9/13District planning commences 18/10/13District plans completed and plans endorsed by District Directors 8/11/13Final approval by Executive Director Housing Policy & Homelessness 8/11/13Selection of providers from the pre- qualification scheme to tender based on met capabilities 18/11/13Selected providers invited to tender

9. What will the planning deliver? Proposed case mix Service proposals to procure in the first 3-year funding round Prioritise proposals Include a reserve list of service proposals

10. What is a case mix? CategoryClient Group Low effort Medium effort High effort Homeless Young People#cases Women#cases Men#cases Families#cases At Home (at imminent risk of becoming homeless) Young People#cases Women#cases Men#cases Families#cases

11. Why separate homeless and at risk? Reform objective to shift more effort to preventing homelessness This requires shifting (over time) effort to support people at imminent risk of homelessness (ie. before and after homelessness) The case mix should reflect an increase over-time in the number of clients assisted in the ‘at risk’ category

12. How are the client groups defined? Young people: single people under 25 Men: single men aged 25 and over Women: single women aged 25 and over Families: people who present as part of a group (includes couples with children, couples without children, single people with children, other family groupings)

13. What is the definition of L / M / H? Low effort is defined for cases where relatively few services and coordination is needed over a short period (eg. 1 week accommodation / up to 3 months non- accommodation support) Medium effort are cases that need a few assistance types of medium term duration (1-8 weeks accommodation / up to 6 months non-accommodation support) High effort is defined for cases that need support and coordination of services across many assistance types over longer periods (eg. more than 8 weeks accommodation and 12 months non-accommodation support)

14. What is a service proposal? A number of cases into one service package that can be procured Defines priority client groups Defines other specific groups that must be targeted Defines if accommodation is part of the service package identifies the capabilities needed to deliver this package

15. Key planning questions? Does the balance of homeless and at risk clients need to change? Does the distribution between different client groups need to change? Does the distribution between low, medium and high effort clients need to change? Does the number of Indigenous clients need to increase? Are there key SHS service gaps that must be addressed?

16. What is the basis for District planning? Districts will be provided with the current case mix which outlines: Current client split between homeless and those at risk of homelessness Current client distribution between different client groups Current client distribution between clients who received low, medium or high levels of assistance

17. What data do we use for planning District profile that outlines: demographic information homelessness data Data on other homelessness risk factors Districts will also inform the planning with: Regional Homelessness Action Plan Other local research and evidence Their own understanding or the current service system

18. Who is leading district planning? District Director have overall responsibility for the reform planning process with support from a range of district staff as appropriate, eg: – Sector/service development managers – DPPs / CPOs – SPOs – Other as appropriate

19. Who should have input? A range of sector representatives are encouraged to have input. These include: – Regional Homelessness Committees – SHS / NPAH providers – Mainstream services – Clients / Homeless people Special effort to engage a diverse range of stakeholders including Aboriginal / CALD

20. Managing conflicts of interest Any SHS/NPAH or potential bidders must not access information or influence decision making on service proposals All internal and external stakeholders have their own responsibilities to avoid COI and to declare it The District Director is responsible for ensuring that COI is prevented and managed

21. Planning parameters Planning cycle – 3 year Retain at least 58,000 clients assisted across the State as a target Retain at least 14,000 Aboriginal clients assisted across the State. Note - client outcome targets will be developed through an evaluation strategy being developed Ensure support packages for existing crisis and transitional properties.

22. How you can have input Through the Regional Homelessness Committee Through other forums as arranged by FACS By sending any ideas or questions to xxxx

23. Questions?