1. Priority Access Card (PAC) for the Homeless Titanium Database Training Resource for Oral Health Providers

2. Purpose This training resource has been developed to provide you with instructions. Part 1: Titanium data entry Part 2: Running reports from Titanium For the second phase of implementation of the Priority Access Card (PAC) for the homeless.

3. Background Information The Priority Access Cards (PAC) were printed with unique identifying numbers for the second phase of implementation. These cards were distributed to each homeless centre with the numbers noted. With your help, we are able to reconcile and identify, the homeless centre and the method of distribution.

4. Background Information: Priority Access Cards – Unique Identifiers What do we mean by two methods of distribution? Method A card Method A: Active – Case Manager or Community Nurse intervention (BLUE CARD) Method B: Passive - Client collects from the waiting area (GREEN CARD) Method B Card Unique identifiers preprinted here A10001 P80010

5. Part 1 data entry: What do the Unique Identifiers mean to us? Codes have been added to the Titanium database to assist in evaluating the second phase of implementation.

6. Rationale: When a Homeless Person presents with a Priority Access Card Why did we use code numbers in Titanium? We needed to identify; 1.Which Homeless service distributed the card 2.The type of distribution method (active or passive) 3.Build on current procedures for Oral Health Services rather than create additional spreadsheets (electronic or paper)

7. Part 1 Data Entry: When a Homeless Person presents with a Priority Access Card Codes have been formatted in the Titanium database that correspond to the numbers on the Priority Access Cards……however we were unable to exactly match due to character limitations. So…

9. Part 1 data entry: This is what it looks like in Titanium

10. Priority Access Card for the Homeless PART 2 REPORTS

11. Rationale: When a Homeless Person presents with a Priority Access Card Using Titanium as a database means Able to run reports as individual services from Titanium (fortnightly)

12. Part 2: Running reports from Titanium The project goes live 1 October 2014 and concludes 31 January 2015. We are requesting that you run a report for the codes for the homeless every fortnight and submit it to the project manager Deidre Watson dwatson@nmml.org.au Telephone 94902700

13. Procedure: Running reports from Titanium Step1: Log in to Titanium

14. Step 2: Click Reports tab Productivity report Service mix report

15. Step 3: Enter Agency Code #%&# Start Date 1/10/2014 (always) Payor Group All Provider All Visit Setting All Except Private Dental Setting Priority Access All Age Group All Provider Registration All

16. Step 3 continued Item Code TypeAll Item Codes End Datexxx Payor All COC typeGen, Emer, Dent Clinic Site/GroupAll AccommodationAll Provider TypeAll

17. Step 3: Visual of field entry for the 2 previous slides

18. Step 4: Click on view report

19. Step 5: Export into Excel Drop down box

20. Step 6: Save as Service Mix Report Oct1_[date] in your drive: Cpd_documents\[agency]\Output_Reports Report name with date

21. Step 7: Return to your CDP Documents folder, and copy your file, created in step 6, to your local V:\ C $ drive, so that it can be sourced locally to email (You may need to create a folder to save all these reports in on your C:\ drive)

22. Step 8: Send fortnightly reports as an attachment to: Deidre Watson dwatson@nmml.org.au

23. Resources: This resource is also available on the following website http://www.nmml.org.au/dental

24. Thank you On behalf of the North West Oral Health Leadership Group, we would like to take the opportunity to thank you for assisting with the implementation of this important initiative. We would also like to acknowledge the great help and support of Dental Health Services Victoria in helping with this second phase of implementation and the use of the Titanium database.