1. Student Business Services Texas Tech University Health Sciences Center

2. TTUHSC Student Business Services Jennifer Snyder Jennifer.snyder@ttuhsc.edu (806)743-1880 x239 Kim Bass Kimberlee.B.Bass@ttuhsc.edu (806) 743-1880 x238

3. Payment Information Please visit our website for all Payment Information http://www.fiscal.ttuhsc.edu/busserv/bursar/payment/

5. eBill Students will be notified via their TTUHSC assigned email address when billing statements are available for viewing on the eBill website. Paper billing statements will not be mailed. The eBill website can be accessed through the MyTech portal for students at http://webraider.ttuhsc.edu/ under Student Account, Health Sciences Center eBill Make a Payment. Payment by check or credit card may be made directly on the eBill website. Students will be notified via their TTUHSC assigned email address when billing statements are available for viewing on the eBill website. Paper billing statements will not be mailed. The eBill website can be accessed through the MyTech portal for students at http://webraider.ttuhsc.edu/ under Student Account, Health Sciences Center eBill Make a Payment. Payment by check or credit card may be made directly on the eBill website. http://webraider.ttuhsc.edu/

9. Student Payment Agreement You can find the Student Payment Agreement at: http://www.ttuhsc.edu/HSC/OP/OP77/op7710a.pdf Please return to our office by mail or in person. TTUHSC Bursar’s Office PO Box 5868 PO Box 5868 Lubbock, TX 79408-5868 Lubbock, TX 79408-5868

10. Types of Payment Online (eBill) Check, American Express, Discover, MasterCard, and Visa By Mail Check Only In Person Check, Cash, Discover, MasterCard, and Visa

11. Short Term Loans If you are unable to make payment by the due dates, the Financial Aid office offers a Short Term Loan for tuition and fees. Please contact their office for more information. Phone: (806)743-3025 Phone: (806)743-3025 http://www.ttuhsc.edu/financialaid/documents/stlapp.pdf

12. Financial Aid Refunds All student refunds are managed by Higher One. Students will be able to have their refunds deposited directly into their existing checking or savings account, or funds can be applied to an “Easy Refund” card serviced by Higher One that is a Debit MasterCard® and checking account. This partnership was created to allow for students to receive refund dollars quicker and in the method that is most convenient to the student. Higher One will mail out a package containing a Higher One Debit MasterCard® to all TTUHSC students. The 16-digits from the card are required to log into the secure www.easyrefundcard.com to choose your personal refund method. Additional Resources: http://learnaboutone.com/index.php?id=130 http://learnaboutone.com/index.php?id=130 http://www.youtube.com/watch?v=iyQI6chssf8 DO NOT THROW AWAY!

14. Third Party Payers If you have a third party paying for your tuition and fees, please have them contact the Student Business Services office each semester. Jennifer Snyder Jennifer.snyder@ttuhsc.edu (806)743-1880 x239 Third Party payers are billed on the 20 th class date in the Fall and Spring and on the 15 th class date in the Summer.

15. Texas Tomorrow Fund/TGTP If you are a student that is on Texas Tomorrow/TGTP, please fill out the form that can be found at: http://www.fiscal.ttuhsc.edu/busserv/bursar /collateral/tgtpauth.doc http://www.fiscal.ttuhsc.edu/busserv/bursar /collateral/tgtpauth.doc Please send in a form every semester to give us permission to bill Texas Tomorrow.

16. Texas Guaranteed Tuition Plan beneficiaries can now access their contract information through: www.tgtp.org www.tgtp.org With the new beneficiary access, students will be allowed to do the following: View distributions paid to date and contract hourly balances Order letters to present to the college or university Update contact information

17. Off Campus Waiver All students enrolled in online programs or are taking courses at a location other than Lubbock should receive an Off Campus Waiver. Requests for waivers are submitted by the Program Directors and will be applied after you have registered for classes. If you would like a fee that is waived to be added back to your account, contact our office. Please review the list of all State of Texas authorized Exemptions and Waivers on our website to determine if you qualify for any additional benefits.

18. Exemptions and Waivers Here is the website to visit to see if you qualify for any exemptions or waivers: http://www.fiscal.ttuhsc.edu/busserv/bursa r/financial_info.2008-2009.aspx http://www.fiscal.ttuhsc.edu/busserv/bursa r/financial_info.2008-2009.aspx Please contact our office if you believe that you qualify for any exemptions or waivers listed.

19. Refund Policy on Dropped Courses and Withdrawing from the Institution Please check our website for the refund schedule: http://www.fiscal.ttuhsc.edu/busserv/bursar/financial_inf o.2008-2009.aspx http://www.fiscal.ttuhsc.edu/busserv/bursar/financial_inf o.2008-2009.aspx Please note that the first day of class is the Official Start Date for the entire School of Allied Health Sciences, not the start date for your specific classes.

20. Contact Information Jennifer Snyder Email: Jennifer.snyder@ttuhsc.edu Jennifer.snyder@ttuhsc.edu Phone: (806)743-1880 x239 Fax: (806)743-1894 Kim Bass Email: Kimberlee.B.Bass@ttuhsc.edu Kimberlee.B.Bass@ttuhsc.edu Phone: (806)743-1880 x238 Fax: (806)743-1894 Website: http://www.fiscal.ttuhsc.edu/busserv/bursar/