1. Libraries: Changing Lives North Ayrshire Libraries

2. Libraries: Changing Lives A continuing agent for change Enhanced information Resources Enabling access

3. Libraries: Changing Lives Identify non-participants Identify barriers

4. Libraries: Changing Lives Lack of awareness Lack of motivation Lack of skills Lack of confidence

5. Libraries: Changing Lives Training Informal approach Needs led

6. Libraries: Changing Lives Computer Buddies: One to One tuition provided by volunteers Group sessions: 6 week course for maximum of 6 people provided by library staff

7. Libraries: Changing Lives Accessibility Hardware Software

8. Libraries: Changing Lives The benefits Students Volunteers

9. Libraries: Changing Lives The Evidence - comments from students and volunteers

10. Libraries: Changing Lives The Future Continuous development and consultation