1. WE ARE WHAT… WE REPEATEDLY DO WE ARE WHAT WE REPEATEDLY DO EXCELLENCE THEREFORE IS NOT AN ACT BUT A HABIT EXCELLENCE THEREFORE IS NOT AN ACT BUT A HABIT ARISTOTLE SAID…

2. Administrative Excellence Research and Extension functions Academic Excellence provide nurturing and enabling environment for the University to carry out: provide nurturing and enabling environment for the University to carry out: Thrusts: 1.Promotion of Filipino language and culture; 2.Excellence in instruction; 3.Search for truth and new knowledge; 4.Public Service; 5.Democratization of access to a UP education; 6.Internal Governance; 7.Student, faculty and staff welfare. (Page 4, UP and You Partners in Excellence, Booklet October 1986) Mission, Goal and Thrusts OVCA OFFICES

3. VISION for UP DILIMAN Chancellor Caesar A. Saloma (CCAS) A University of the Philippines that is recognized and respected internationally as a great university in the Asia-Pacific Rim. A national university that is able to harness, embody, and project the considerable artistic, creative and scientific talent of its people.

4. UPD’s building an enabling and nurturing environment for operational excellence in support of the ultimate objective of attaining academic excellence is to be realized through enhancing the capability of the support and service units so that their personnel can do their jobs properly and be justifiably held accountable (CCAS).

5. GOALS MISSION

6. OBJECTIVES

9. OVCA HRDOSPMODBODAODCOPABXUMT The Offices under the Office of the Vice-Chancellor for Administration Human Resources Development Office Supply and Property Management Office (Diliman) Budget Office (Diliman) Accounting Office (Diliman) Cash Office PABX UMT

10. To achieve this the heads of units and concerned officials are revisiting their requirements to comply with internal and external policies and programs towards a world class university;

11. Common vision and understanding on each unit’s functions and operational procedures will build strong relationship and effective flow of communication within the offices of the University Each unit will present and discuss their respective legal mandate, organizational set- up, processes and procedures, documentary requirements and the corresponding policy bases for such requirements. Subsequently, issues and concerns that are of common interest among the internal clients along with the actions taken to address present challenges and operational problems will be likewise tackled.

12. Aims to re-acquaint the participants with the existing functions, processes and procedures, and documentary requirements of the major service offices under the OVCA in the context of the University’s vision, mission and thrusts; relevant laws; and government and University policies, rules and regulations.

13. Specifically it aims to: Revisit the mission, goals and thrusts of the University; Present and discuss each unit’s functions, operations, processes, procedures and documentary requirements for major transactions; Identify operational problems, issues and concerns; and Set directions and corresponding measures and mechanisms to strengthen service delivery.

14. Diliman OVCA OVCA OFFICES UNITS (Dean/Director/Head / AOs) UNITS (Dean/Director/Head / AOs) Employees (Faculty, REPS, Admin) Requirements submission Feedback mechanism for decision making EFFECTIVE SYSTEM FLOW Supervision and implementation Capacity Development UNIVERSITY OFFICIALS (BOR, PRESIDENT, CHANCELLOR)

15. World Class University having Operational & Academic Excellence UP OVCA HRDO,SPMO, DBO, DAO,DCO, DCO, MOVING TOWARDS… Part I: What and Why? Part II: The Present Situation Perspective Setting: Levelling (alignment) of UP VMGO and its direction; Levels and types of organization under OVCA Guidelines, Rules and related laws Part III: How? (current operational procedures) Functions, flow of operation and documents required by each unit or level of organization. Part IV: So What? Common issues and concerns and action taken Part V: So What Now? Formulation of plan of action Relevant and effective office procedures towards highly professional unit of OVCA Methodology Process oriented Dialogical Interactive Experiential Participatory Empowered and highly competitive employees Build the competence (KSA) to effectively perform the supervisory tasks as Administrative Officers/ Heads of Units