1. LOGO SILABUS Kelas Eksekutif 33 A, Jakarta Henry Yuliando

2. Eks 33 A, Jkt, Sept2013-Jan2014 Course Description and Objectives The intent of this course is to provide management and analytical concepts for the management of operations and the decision- making process within the scope of the business process flow This course acquaint the students with the decision making in performance measurement of operations function in both manufacturing and services operations. The objective is to derive design and control process structure and improvement of any business process with fit analytical tools.

3. ... Course Requirements  Assignment : Apply for individual and group.  Individually, each student is required to write a big paper, 10-15 page, 1,5 space, content : (background, problem identification, hypothesis, method and analysis, results, conclusion, and references), andsubmitted by two weeks after the final examination day.  Group is formed and assigned to do a presentation of selected topics with a further discussion source from relevant journals and references.  Attendance and Participation. The full attendance is necessary in accordance to the rule of Master of Management UGM. It is important to read and study material prior to class sessions.

4. ... References Main : Heizer Jay and Render Barry, 2009, Operations Management, Ninth edition, Pearson Hall International, Inc Complement : Anupindi, et.al, 2006, Managing Business Process Flows: Principles of Operations Management, Second edition, Pearson Prentice Hall, Inc. Selected cases/journals.

5. Timetable Sessio n Date/2013 TopicActivitySource* 1 Monday, Sept 16th  Syllaby overview  Operations Strategy in Global Environment  Discussion teaching  Ch. 1 2 Tuesday, Sept 17th  Project Management  Discussion teaching  Assignment  Ch. 3 3 Monday, Oct 20th  Process Design  Product Design  Discussion teaching Ch. 5 Ch.7 4 Tuesday, Oct 21st  Location Strategy  Layout Strategy  Discussion teaching  Assignment  Ch. 8  Ch. 9 5 Monday, Oct 28th  Managing Quality  Discussion teaching  Ch. 6  Supplement 6 Tuesday, Oct 29th  Managing Supply Chain  Managing Inventory  Discussion teaching  Ch. 11  Ch. 12 Thusrday, Nov 7th Mid-term Examination

6. Timetable SessionDate/ 2013 TopicActivitySource* 7 Monday, Nov 18th  Group 1 Presentation  Forecasting/Aggregate Planning  Discussion  Ch. 4  Ch. 13 8 Tuesday, Nov 19th  Group 2 Presentation  Human Resource / Work Measurement  Discussion  Ch. 10 9 Monday, Dec 2nd  Group 3 Presentation  JIT, Lean Operations, and TPS  Discussion  Ch. 16 + supplement 10 Tuesday, Dec 3rd  Group 4 Presentation  Maintenance / Reliability  Discussion  Ch. 17 11 Monday, Dec 16th  Group 5 Presentation  Queuing Theory  Discussion  Part D + supplement 12 Tuesday, Dec 17th  Group 6 Presentation  Overview  Discussion  Supplement Thursday, Jan 9th, 2014 Final Examination

7. Outline