2. Welcome & Introductions Joanne Willis, OTR/L – Executive Director Alan Rust - ReBoot™ Reuse & Recycling Specialist TTF is a 501(c)3 nonprofit Designed to Increase Awareness & Access to Computers, AT Services & Acquisition of AT Focused on: Education Employment Community Living Independence Touch the Future, Inc.

3. Consumer ATRC ReBoot™ Outcomes Greater Independence Education, Work & Community Participation Improved Health both Consumer & Environment ATRC Info & Assist Demos Loan Library Assess & Train Products new & used ReBoot™ Computer Refurbishment Electronic AT Refurbishment Other Reuse AT STAR Network Recycling (End-of-Life Tech) Touch the Future, Inc. ReBoot™ - ATRC

4. ReBoot™ ReBoot™ - a statewide, collaborative effort dedicated to actively promoting independence for people with disabilities through Assistive Technology & Computer Refurbishment. ReBoot™ has placed over 8,640 rebooted computer systems with people throughout Georgia, the Southeast, and the United States. ReBoot™ Georgia’s Computer & AT Reutilization Program

5. ReBoot™ PC Control Flow Chart Acquire Equipment Evaluate EquipmentRepair / Load Software Distribute & Train Start

6. Donation Policy Donations are accepted for our refurbishment & redistribution mission Reasons for established policy –To set a minimum standard for equipment –To assure space capacity is not overextended –To assure staff time is not spent in handling items that have no refurbishment value –To assure that donations do not increase “cost of doing business”

7. Donation Acceptance Walk Ins & Bulk Pickups (10 or more items) Recycling fees ($10) assist with recycling, handling cost, refurbishment and sustainability Donors are assured that hard drives are wiped by Dept of Defense software or shredded through a Recycler )

8. Determine Reuse, Refurbish, or Recycle Visual Inspection to determine what to do with the equipment Pull Hard Drive (wipe or destroy) Reuse – send to testing and cleanup Refurbish – send to technician Recycle – send to End of Life Technology

9. Wiping the Hard Drive DOD wiping software - www.dban.org/download (Certificate of Wiping) Shred Drive (Certificate of Destruction) Wiped Hard Drives are tested Drives used in refurbishment process (MAR) Classification by size of Drive (≥20 GB)

10. Refurbishment ReBoot™ 8 Station Process A+ Certified Technicians MAR (XP Pro OS, MS Office 2003, etc) www.techsoup.org/mar Test all system components and software ReBoot™ 3 Step Quality Assurance Process (documented) Warranty (1 yr for PC; 3 mos. Laptop)

11. INSTALLED SOFTWARE Windows XP Pro OS Internet Explorer 8 Windows Media Player MS Office Standard 2003 Adobe Reader www.get.adobe.com/reader AVG www.free.avg.com/download-avg-anti- virus-free-edtion Ad-Aware www.lavasoft.com/single/trialpay.php Java www.java.com/en/download Firefox www.mozilla.com/en-US/firefox/upgrade.html Spyware Blaster www.javacoolsoftware.com WinZip www.freedownloads.be/downloaddetail/356- Winzip-9 OpenOffice.org www.download.openoffice.org Belarc www.belarc.com/free_download.html Bruce’s Unusual Typing Program www.typing.qcalculus.com

12. Matching Based on: Consumer Type (Disability, Senior, Low Income, Agency) Needed AT component Hardware based on consumer challenges Needed AT Software based on consumer challenges Choose proper refurbished system (PC or Laptop) Computer Experience or training needs

13. Issuing Computer Appointment set with consumer to issue directly or issue to an Outreach Center for the consumer Training at time of issuing (training & liability forms) Taking care of your computer Connecting to the internet (if applicable) Directions for Spyware, Virus Protection Program & Windows updates

14. ReBoot™ Technical Support Certified Technicians provide: Help desk available by phone Computer repairs done at our site 3 month to 1 year warranties on all hardware ReBoot™ support training for Outreach Sites

15. Recycling Warehouse Space Allocation Segregate material to be recycled Adapt to market demands Follow EPA & State Requirements Choose a true recycler, do not use a scrap dealer Have full truck load pick-ups

16. 16 Choice of Recyclers  Scrap Dealers vs. Recyclers  Following EPA (State?) Requirements  Privacy of Consumer Data (hard drive)  ISO Certification ($50,000)  Audits for Compliance  Contract Relationship for Liability

17. Questions & Answers Joanne Willis Alan Rust 770-934-8432 joanne.willis@touchthefuture.us alan.rust@touchthefuture.us