1. Creative Commons – some rights reserved Essentials of Accessibility Integrate Accessibility Management "The power of the Web is in its universality. Access by everyone regardless of disability is an essential aspect." -- Tim Berners-Lee, World Wide Web Consortium (W3C) Director and inventor of the World Wide Web

2. Creative Commons – some rights reserved Essentials of Accessibility Welcome! Where to begin with institutional accessibility Identify stakeholders Motivate Build capacity Test Integrate Sharron Rush srush@knowbility.orgsrush@knowbility.org

3. Creative Commons – some rights reserved Essentials of Accessibility Accessible People with disabilities …can acquire the same information …participate in the same activities …be active producers as well as consumers

4. Creative Commons – some rights reserved Essentials of Accessibility Universal Design… supports all people supports all technology improves experience for all strong relationship to usability “Good design IS accessible design” ~ Dr. John Slatin

5. Creative Commons – some rights reserved Essentials of Accessibility You’re the accidental expert …now what?

6. Creative Commons – some rights reserved Essentials of Accessibility Steps to IT accessibility Listen to your stakeholders Enlist executive sponsor Where are we going? –Choose/define standard –Policy Where are we now? Build and integrate teams Train to win Integrate support structures Test, measure, report Inclusive practice becomes integral 6

7. Creative Commons – some rights reserved Essentials of Accessibility …yes all of them Survey customers, clients, students, citizens depending on your type of org Collect data from staff, all departments What are they afraid of? What myths are they holding on to? Listening can be magical

8. Creative Commons – some rights reserved Essentials of Accessibility Steps to IT accessibility Listen to your stakeholders Enlist executive sponsor Where are we going? –Choose/define standard –Policy Where are we now? Build and integrate teams Train to win Integrate support structures Tesst, measure, report Inclusive practice becomes integral 8

9. Creative Commons – some rights reserved Essentials of Accessibility Executive Leadership is critical

10. Creative Commons – some rights reserved Essentials of Accessibility With the proper leadership, your journey will be easier

11. Creative Commons – some rights reserved Essentials of Accessibility Steps to IT accessibility Listen to your stakeholders Recruit executive sponsor Where are we going? –Choose/define standard –Adopt explicit policy Where are we now? Build and integrate teams Train to win Integrate support structures Test, measure, report Inclusive practice becomes integral 11

12. Creative Commons – some rights reserved Essentials of Accessibility Role of Standards Shared understanding of requirements among: o Consumers o Authoring Toolmakers o Developers o Makers of browsers and AT devices “How to” Techniques and testing criteria for content creators

13. Creative Commons – some rights reserved Essentials of Accessibility Components of Web Accessibility Diagram of the relationship between authoring and evaluation tools, Web content, and user agent tools such as browsers and assistive technologies. As each component adheres to common standards, accessibility and interoperability are improved. At the W3c, groups of experts work in collaboration on the ATAG – authoring tools accessibility group; WCAG – web content accessibility group; and UAAG – user agent accessibility group, and others. WCAG (web content) ATAG (authoring tools) UAAG (user agent)

14. Creative Commons – some rights reserved Essentials of Accessibility Global Standards WCAG - Web Content Accessibility Guidelines. International standards for the web ATAG - Authoring Tool Accessibility Guidelines. Vendor standards for interoperability UAAG - User Accessibility Guidelines for browsers and assistive technologies ARIA - Accessible Rich Internet Application research for emerging technologies www.w3.org/WAI

15. Creative Commons – some rights reserved Essentials of Accessibility Section 508 Guidelines Only used in US Subpart B - technical standards o 16 rules of web-based intranet and internet accessibility standards o In process of “Refresh” www.section508.gov

16. Creative Commons – some rights reserved Essentials of Accessibility Standards are being revised Section 508 in “refresh” (expect to harmonize with WCAG 2.0) WCAG 2.0 released in December 2008 – accessibility defined within 4 basic principles. 508WCAG

17. Creative Commons – some rights reserved Essentials of Accessibility Section 508 to WCAG2 Map Created by Tom Jewett and Wayne Dick for CSUN 2009 http://www.tomjewett.com/accessibility/508- WCAG2.html http://www.tomjewett.com/accessibility/508- WCAG2.html

18. Creative Commons – some rights reserved Essentials of Accessibility Four principles of accessibility POUR 1.Content is Perceivable 2.…is Operable 3.…is Understandable 4.…is Robust

19. Creative Commons – some rights reserved Essentials of Accessibility POUR Principles are widely applicable Documents Web pages Web applications Content management

20. Creative Commons – some rights reserved Essentials of Accessibility Policy Development Who is policy being developed for and why. Identify stakeholders and their various needs, requirements, possible barriers to adoption Define scope – will policy apply to web sites? purchases? other software? hardware? Choose an existing guideline or standard Make the conformance level explicit Involve stakeholders to every extent possible

21. Creative Commons – some rights reserved Essentials of Accessibility Policy Implementation Create an accessibility work plan Set milestones Provide training Create enforcement mechanisms Include in specifications, requirements Define monitoring, conformance claims, and follow-up process Provide for integration (for example within purchasing process) Create review dates and procedure for policy revision

22. Creative Commons – some rights reserved Essentials of Accessibility Developing and implementing policy http://www.un.org/disabiliti es/default.asp?id=1516 GENERAL Guidelines from the United Nations Enable Summit http://architecture.hhsc.state.tx.us/myweb/Accessibility/po licy_htm/default.htm Fully developed, applied policy at Texas HHSC

23. Creative Commons – some rights reserved Essentials of Accessibility Steps to IT accessibility Listen to your stakeholders Recruit executive sponsor Where are we going? –Choose/define standard –Policy Where are we now? Build and integrate teams Train to win Integrate support structures Test, measure, report Inclusive practice becomes integral 23

24. Creative Commons – some rights reserved Essentials of Accessibility Initial Assessment What kind of entity? Policy alignment Set base line

25. Creative Commons – some rights reserved Essentials of Accessibility Manual Review Establish typical user pathways Test broad cross-section Test for standards conformance Include experience of users with disabilities Maintain detailed documentation

26. Creative Commons – some rights reserved Essentials of Accessibility We test so we don’t do this to our users Cartoon of woman at computer with finger on mouse clicker. The screen says Repetitive Stress Injury – click here 100 times to enter

27. Creative Commons – some rights reserved Essentials of Accessibility Enterprise testing tools Automated, large scale testing and reporting Manage progress across enterprise Multiple report formats, trend analysis Remediation prioritization Track multiple divisions, departments Monitor over time

28. Creative Commons – some rights reserved Essentials of Accessibility Steps to IT accessibility Listen to your stakeholders Recruit executive sponsor Where are we going? –Choose/define standard –Adopt explicit policy Where are we now? Build and integrate teams Train to win Integrate support structures Test, measure, report Inclusive practice becomes integral 28

29. Creative Commons – some rights reserved Essentials of Accessibility Why advocate for inclusive design? Legal Technical Market Humanitarian Visionary

30. Creative Commons – some rights reserved Essentials of Accessibility Image of 9-year old girl in home-made super girl costume, arms crossed, goggles on, looking determined! Find and empower champions

31. Creative Commons – some rights reserved Essentials of Accessibility Build game plan Accessibility is not a solo act Accessibility Responsibility Breakdown

32. Creative Commons – some rights reserved Essentials of Accessibility Steps to IT accessibility Listen to your stakeholders Recruit executive sponsor Where are we going? –Choose/define standard –Adopt explicit policy Where are we now? Build and integrate teams Train to win Integrate support structures Test, measure, report Inclusive practice becomes integral

33. Creative Commons – some rights reserved Essentials of Accessibility Administrators Designers Developers Content Providers Procurement staff QA team Role specific training

34. Creative Commons – some rights reserved Essentials of Accessibility Maintain training resources Online training Best practice guides Repository of experiences, tools, templates, processes

35. Creative Commons – some rights reserved Essentials of Accessibility Steps to IT accessibility Listen to your stakeholders Recruit executive sponsor Where are we going? –Choose/define standard –Adopt explicit policy Where are we now? Build and integrate teams Train to win Integrate support structures Test, measure, report Inclusive practice becomes integral 35

36. Creative Commons – some rights reserved Essentials of Accessibility Establish coordination and communication plan Identify representatives from key departments and regions Designate a team member to track new developments in accessibility practice Map responsibilities to various roles within organization

37. Creative Commons – some rights reserved Essentials of Accessibility Integrated support Published policy/standards/exceptions Widget libraries w/accessibility built in CMS prompts for accessibility Report templates, iterative validation Procurement checklists –Sample RFP languageSample RFP language –VPAT verification guideVPAT verification guide Repository of role-based resources Departmental competitions

38. Creative Commons – some rights reserved Essentials of Accessibility WCAG2 Trading Cards from Knowbility

39. Creative Commons – some rights reserved Essentials of Accessibility Steps to IT accessibility Listen to your stakeholders Recruit executive sponsor Where are we going? –Choose/define standard –Adopt explicit policy Where are we now? Build and integrate teams Train to win Integrate support structures Test, measure, report Inclusive practice becomes integral 39

40. Creative Commons – some rights reserved Essentials of Accessibility Create testing template Choose a standard explicitly –Section 508 –WCAG 2 Conformance Level A Conformance Level AA Conformance Level AAA –Other … reflect in procedures and materials

41. Creative Commons – some rights reserved Essentials of Accessibility Create reporting template Knowbility standard form Reporting template examples and on BAD demo report Customized by request www.w3.org/WAI/eval/template.html www.w3.org/WAI/demos/bad/before /reports/home.html

42. Creative Commons – some rights reserved Essentials of Accessibility 42 Automated one-page tests AChecker http://achecker.ca/checker/index.php http://achecker.ca/checker/index.php The Wave http://wave.webaim.org/ http://wave.webaim.org/ Results emailed to you by AMP Express https://amp.ssbbartgroup.com/express https://amp.ssbbartgroup.com/express

43. Creative Commons – some rights reserved Essentials of Accessibility Manual review performed throughout design, development, QA

44. Creative Commons – some rights reserved Essentials of Accessibility If usability is part of your process, include users with various disabilities Post to user groups User testing through AccessWorks Remote Accessibility Testing Portal http://tinyurl.com/accessworks http://tinyurl.com/accessworks User testing

45. Creative Commons – some rights reserved Essentials of Accessibility Steps to IT accessibility Listen to your stakeholders Recruit executive sponsor Where are we going? –Choose/define standard –Adopt explicit policy Where are we now? Build and integrate teams Train to win Integrate support structures Test, measure, report Inclusive practice becomes integral

46. Creative Commons – some rights reserved Essentials of Accessibility Accessibility is a process that must be woven into all IT practices from inception: included in design, development, and QA through management and procurement

47. Creative Commons – some rights reserved Essentials of Accessibility Thank you You make all the difference! srush@knowbility.org @knowbility on Twitter www.facebook.com/knowbility