1. OAKLAND COUNTY MICHIGAN WORKS! Meeting the Needs of Businesses and Job Seekers February 2013

2. Meeting the Needs of Businesses and Job Seekers Overview Oakland County Michigan Works! Business Services Job Seeker Services Veterans Services

3. Overview Oakland County Michigan Works! Nine Oakland County One-Stops Centers – Ferndale – Highland – Novi – Oxford – Oak Park – Pontiac – Southfield – Troy – Waterford

4. Overview Oakland County Michigan Works Business Services Outreach and Recruitment Candidate Screening Assessment Training Labor Exchange Labor Market Information Outplacement Services Referrals Business Services Proposals Job Seeker Services Workshops Job Search Assistance Assessment Training Labor Market Information Referrals

5. Business Services

6. Oakland County Michigan Works! Business Services Team 13 Certified Business Solutions Professionals (BSP’s) Represent 6 Oakland County One-Stops Trained to review and assess workforce needs

7. Business Services Outreach and Recruitment Services Websites Social Media Businesses Michigan Works partners

8. Business Services Outreach and Recruitment Services Education, Community, Economic Development and Business Partners

9. Business Services Candidate Screening On-Site Applications Email Resumes Review for education, experience, and skills. Refer candidates for interviews Success Stories

10. Business Services Assessment When appropriate, provide assessment of candidates prior to hire. Work Keys, ERI, and other valid assessment tools. Success Stories

11. Business Services Training On-The-Job Training – offers employers an opportunity to hire pre-screened candidates. On-The-Job Training can reimburse employers at least 50% of an employees’ wages during a pre-determined training period. – Focus on long-term dislocated workers Success Stories

12. Business Services Training Incumbent Worker Program – Training program targeted to specific employers or industries that are experiencing decline and have the potential to undergo layoffs. – Previously focused on companies experiencing a skills gap. Success Stories ePrize, EDS, AxleTech, Magna CTS, Intier, Champion Homes, Behr America, PGK Engineering, Ranal, LMS North America, Applied Manufacturing Technologies, bridgeSpeak, Delphi and many others. – 2012 requirements have changed – currently focuses on at-risk companies.

13. Business Services Training Referrals to Partner Training Programs – Oakland Community College » Michigan New Jobs Training Program » Shifting Code – Automation Alley » IT Career Pathways » H1B Technical Talent Development Program Company-Specific Training Programs

14. Business Services 185 skilled trades employees trained at Oakland Community College in: Electrical Multi Skill Program Mechanical Multi Skill Programs 22 various electrical, mechanical, and robotic programs. Partners: Oakland Community College Oakland County Economic Development and Community Affairs United Auto Workers Local #5960 State of Michigan

15. Business Services 746 employees trained in 74 different courses at Oakland Community College: Microsoft TeamCenter NX SharePoint SAP Inca Oracle Partners: Oakland Community College Oakland County Economic Development and Community Affairs Michigan Economic Development Corporation State of Michigan

16. Business Services 31 employees trained at Oakland Community College: Assistant Substation Operator Electrical Maintenance Journeyman Partners: Oakland Community College SEMCA State of Michigan

17. Business Services Labor Exchange – Pure Michigan Talent Connect www.mitalent.org Post job opportunities and review resumes Identify Veterans

18. Business Services Labor Market Information – Employment Trends – Salary Information – Online Resources ONET Online (onetonline.org) Michigan Labor Market Information (milmi.org) – Connection with Dislocated Workers – Partner Organizations

19. Business Services Outplacement Services – Facing layoffs or closure? – Provide assistance with resumes, career planning, and navigating the unemployment process. – Partnership with Workforce Development Agency and Unemployment Insurance Agency Success Stories

20. Business Services Referrals – Referral to various employer resources Expansion/Retention Tax Credits Education Programs

21. Business Services Business Services Proposals – Jointly developed by Oakland County Michigan Works and Oakland Community College to outline and quantify workforce development programs and services. – Available to companies expanding and hiring in Oakland County. – Requests for proposals are typically requested by Oakland County Economic Development representatives.

22. Business Services Business Services Proposals 69 Proposals Executed Michigan Works! value: $119,140,000.00 – Partners: Oakland County Economic Development and Community Affairs Michigan Economic Development Corporation Oakland Community College Local Economic Development Partners Various local training institutions

23. Business Services Business Services Proposals Over 1,200 jobs created!

24. Job Seeker Services

25. Workshops Job Search Assistance Assessment Training Labor Market Information Referrals

26. Job Seeker Services Workshops – Resume Writing – Interviewing Skills – Job Search Strategies – Changing Careers – Online Job Search and Social Media – Networking – Baby Boomers Unite – Many others….

27. Job Seeker Services Job Search Assistance – Resume Assistance Develop or enhance your resume Assistance with MiTalent Connect Resume – Job Postings Job Posting Books Online and Social Media – Hiring Events Virtual Job Fairs On-Site Job Fairs Company Hiring Events

28. Job Seeker Services Job Search Assistance – Job Search Strategies and Tips Networking, networking, networking Customizing resumes and cover letters Don’t Wait!!! Identifying skills and qualifications Targeted job search Importance of social media Stay current!!!

29. Job Seeker Services Assessments – Formal Assessments Work Keys – National Career Readiness Certificate Strong Interest Inventory Basic Skills Assessments – Informal Assessments Assessment/Interview Guide Case Management

30. Job Seeker Services Training – Upgrade or gain new skills for in-demand occupations Classroom Training Individual Training Accounts On-the-Job Training Work Experience Apprenticeships Entrepreneurial – Programs Workforce Investment Act (Dislocated Worker, Adult, and Youth) Trade Adjustment Assistance PATH - Partnership. Accountability. Training. Hope

31. Job Seeker Services Partner Training Programs – Shifting Code and IT in the D – Technical Talent Development Program – Community College Workforce Dev Programs – JVS Programs – MI Trade School

32. Job Seeker Services Labor Market Information – Employment Trends – Salary Information – Online Resources ONET Online (onetonline.org) Michigan Labor Market Information (milmi.org) – Connection with Hiring Companies

33. Job Seeker Services Labor Market Information – Information Technology – Engineering – Advanced Manufacturing – Healthcare/Medical – Professional/Financial Services

34. Job Seeker Services Referrals – Staff can provide referrals to various community programs for: Housing/Shelter Assistance Food Assistance Child Care Medical/Health Insurance Employment Services Financial Aid

35. Veterans Services

36. Veterans Employment Specialists – Michigan Works Priority of Service – All Programs Online Resources – My Next Move – Career OneStop – Veterans Job Bank – MiTalent Connect

37. Veterans Services Gold Card Program – 6 months of intensive job search assistance including assessment and job coaching. Veterans Retraining Assistance Program (VRAP) – 12 months of training in demand occupations

38. Questions? Kathy Molesa Program Coordinator – Troy Michigan Works! kmolesa2@troy.k12.mi.us 248.823.5117