1. www.employment.gov.au Employment Services 2015 Exposure Draft of the Purchasing Arrangements Information Session

2. Overview of Presentation The new approach to employment services Services to be tendered Purchasing arrangements Feedback and next steps

3. Employment Services 2015 Promote stronger workforce participation by people of working age and help more job seekers move from welfare to work

4. What is being purchased? Services in non remote parts of Australia: – Employment Provider services – Work for the Dole Coordinators – New Enterprise Incentive Scheme Harvest Labour Services National Harvest Labour Information Service

5. Employment Provider Services

6. Employment Provider service objectives Needs of employers Job seeker activation and stronger Mutual Obligation Job outcomes Cut red tape Section 2.2

7. 51 Employment Regions Access to larger pools of job seekers and employers Based on Australian Bureau of Statistics units and labour market features 29 eligible for regional loading Section 7.8.1

8. Remote Regional Loading No Regional Loading State level shows: – Remote areas that are not in scope for Employment Services – Proposed regional loading Employment Region Maps

9. Employment Region level shows: – Current Job Services Australia (JSA) Employment Service Areas (ESA) – red lines – New Employment Region – grey shading Employment Region Maps

10. Employment Providers Employment Providers will: – conduct an initial interview and negotiate a Job Plan – assist job seekers to be work ready – manage job seekers so they fulfil their Mutual Obligation – undertake job seeker compliance action where required – refer job seekers to jobs and engage with employers – provide post placement support Chapter 2

11. How job seekers access services Most job seekers will be referred by the Department of Human Services Eligibility is generally based on receipt of Income Support Job seekers will be classified into three Streams Stream A are the most job competitive Stream B require assistance to be work ready Stream C have a combination of serious job and non-job issues Some job seekers can volunteer Change providers after 2 or 3 years Section 2.6.1, 2.7.5 and 2.8

12. Stronger Participation Incentives for Job Seekers Under 30 Stream A and some Stream B job seekers Monthly contacts with an Employment Provider to: – refer to jobs – monitor job search and Work for the Dole participation Wage subsidies and relocation assistance Related income support changes subject to legislation Section 2.5.1

13. Initial Interview Comprehensive and face to face Focus on available jobs for Stream A Identify job seeker strengths and work ready strategies for Streams B and C Section 2.9.4

14. Job Plan Individual plan Includes agreed activities Flexible, living document Section 2.9.5

15. Employment Fund Pool of funds so job seekers meet the needs of employers and get and keep a job StreamEmployment Fund Credit (Credited once only for each new job seeker) Stream A$300 Stream B$850 Stream C$1200 Section 2.9.7

16. Additional tools Wage Subsidies: – Restart (mature age 50 years plus) – Youth – Long term unemployed people – Tasmanian Jobs Programme Relocation Assistance Job Commitment Bonus Chapter 2

17. Mutual Obligation Requirements under Social Security law Attend appointments Comply with Job Plan Undertake job search Annual Work for the Dole requirement Section 2.10

18. Annual Work for the Dole requirement StreamWork for the Dole requirement Stream AAfter six months of Employment Provider assistance Streams B and CAfter 12 months of Employment Provider assistance AgeNumber of hours Up to 30 years of ageUsually 650 hours over 26 weeks (25 hours per week) Aged 30 and up to 60 years Usually 390 hours over 26 weeks (15 hours per week) Section 2.10

19. Managing job seeker compliance Employment Providers will decide if a job seeker has a reasonable excuse and if back pay is payable for missed appointments The Department of Human Services will be the decision maker for other compliance action Section 2.14

20. Payments to Providers Administration fees Work for the Dole places Outcome fees Mid Deed Adjustment Regional loading Section 2.15

21. Administration Fees Fee Fee with Regional Loading Six Monthly Administration Fee Youth under 30 Streams A and B $355$444 All other job seekers Streams A, B and C $255$319 Section 2.15.2

22. Work for the Dole places Fee Hosted Place$1000 Place in a Group based activity $3500

23. Outcome payments Full: Payable for cessation of income support at 4, 12 and 26 weeks of employment Partial: Payable for 60 percent reduction of income support at 4 and 12 weeks of employment Verified through earnings declarations to the Department of Human Services where possible Education outcome for 15-17 year olds Section 2.15.3-4

24. Employers Job seekers with the right skills Job seekers with the right attributes Wage subsidies Post placement support Collaboration between Employment Providers Section 2.12

25. Performance framework Expert Reference Group Efficiency and effectiveness measures Quality Assurance Framework Deed compliance Service Guarantees Business reallocation Section 2.16

26. Transition Principles: – Continuity of employment services – Job seekers: stay with their current provider where possible referred to Employment Provider services taking into account their individual circumstances – Continue to support connections between employers and job seekers where possible – Support future arrangements Section 2.17

27. Work for the Dole Coordinators

28. Work for the Dole Coordinator Objectives Finding places that provide job seekers with – work-like experiences – skills that are in demand – relevant training Section 3.2

29. Work for the Dole Coordinators One per Employment Region Source places: – identify host organisations and projects – conduct assessments – establish effective working relationships Promote Work for the Dole Monitor and build capacity Infrastructure Section 3.3

30. Payments Establishment Fee Six monthly Service Fee Place Fee Section 3.5

31. Performance Framework Key performance indicators Deed compliance Contract reallocation Section 3.8

32. New Enterprise Incentive Scheme

33. NEIS objectives Help job seekers start-up their own small business Increase financial viability Increase off-benefit rates Cut red tape Section 4.2

34. NEIS Service Requirements Selecting eligible job seekers to undertake NEIS Training Assessing and approving business plans Monitoring the performance of the business Providing advice and mentor support Chapter 4

35. NEIS Payments and contracting Up to $5580 for each participant Up to three Providers per Employment Region Development of a Performance Framework Section 4.8 to 4.10

36. Harvest Labour

37. Objective of Harvest Labour Services Supply labour to meet the needs of growers Mobilise workers from outside a Harvest Area Connect people on income support Section 5.2.1

38. Harvest Labour Services Identify, promote and refer job seekers Payments: – Service Fee of $53 900 per quarter – Placement fee of $49.50 Harvest Areas decided through the tender process Chapter 5

39. Objectives of National Harvest Labour Information Service Develop and disseminate information about harvest related work Section 5.3.1

40. National Harvest Labour Information Service The Service will: – produce an electronic Harvest Guide – maintain information on the Harvest Trail website – deliver a free-call national telephone service Single provider Service Fees by competitive Tender Section 5.3

41. Employment Services 2015-2020 Purchasing Arrangements

42. Purchasing Arrangements Probity Purchasing Objectives Communications Protocol Tender Lodgement Selection Criteria Section 6.2.3

43. Probity Principles Fairness and impartiality Consistency and transparency Encouraging competition and participation Identifying and managing conflicts of interest Security and confidentiality Compliance with relevant legislative obligations and the Commonwealth Procurement Rules Establishing and maintaining a clear audit trail. Section 6.2.3

44. Purchasing Objectives Commonwealth Procurement Rules Value for money principles Section 6.1

45. Communication Protocol Minimise risk Meetings with Ministers and the Department

46. Tender Lodgement Publishing Exposure Draft and Request for Tender Electronic tender lodgement conditions Only with AusTender (www.tenders.gov.au) Eligibility to Tender Australian Government employees Section 6.5.2

47. Selection Criteria Demonstrated Performance (30%) Demonstrated Performance (45%) Demonstrated Performance (30%) Achieving outcomes for Job Seekers (30%) Sourcing suitable Work for the Dole places (30%) Achieving small business outcomes for Job Seekers (30%) Meeting the Needs of employers (30%) Local NEIS Strategies (30%) Harvest Labour Strategies (45%) Stakeholder Management (30%) Demonstrated Performance (25%) Proposed strategies to achieve outcomes for NHLIS (25%) National and Area- Specific Strategies (25%) Tendered Price (15%) Note ad ditional requirement to demonstrate need for Harvest Labour Services in the specified Harvest Area (pass/fail) Governance (10% and input into overall risk assessment) National Harvest Labour Information Service Harvest Labour Services New Enterprise Incentive Scheme (NEIS) Work for the Dole Coordinator Employment Provider 0 20% 40% 60% 80% 100%

48. Key dates KEY DATES Release of the Employment Services 2015 Exposure Draft 25 July 2014 Information SessionsUntil 5 August 2014 Closing time and date for comments on the Exposure Draft 5pm 25 August 2014 Release of the Request for Tender for Employment Services 2015-2020 Late September 2014 Work for the Dole Coordinator Deed commences1 May 2015 New model commences1 July 2015

49. Feedback and contact details Feedback on implementation and purchasing Employment Services Purchasing Hotline – 1300 733 514 – espurchasing@employment.gov.au www.employment.gov.au/employment-services- procurement-information www.tenders.gov.au

50. Questions