0. Planning and Organizing the Housekeeping Department
The Basics

1. Housekeeping structure

2. Typical Cleaning Responsibilities of the Housekeeping Department (1)
Basic responsibilities
Guestrooms
Corridors
Public areas
Pools and patios
Management offices
Storage areas
Basic responsibilities
Linen and sewing rooms
Laundry room
Back-of-house areas

3. Typical Cleaning Responsibilities of the Housekeeping Department (1)
Other responsibilities
Meeting rooms
Dining rooms
Banquet rooms
Convention exhibit halls
Hotel-operated shops
Game rooms

4. Types of Inventory Items
Recycled Inventories
Linens
Uniforms
Guest loan items
Machines and equipment
Non-recycled inventories
Cleaning supplies
Guest supplies
Guestroom amenities

5. Job Description for Room Attendant
Basic Function
Performs routine duties in the cleaning and servicing of guestrooms and baths under supervision of an inspector
Relationships
Reports directly to the inspector

6. Job Description for Room Attendant
Duties and Responsibilities
Enters and prepares the room for cleaning
Makes the bed
Dusts the room and furniture
Replenishes guestroom and bath supplies
Cleans the bathroom
Cleans the closet
Vacuums and rakes the carpet
Checks and secures the room

7. Activity
Developing a housekeeping work schedule