1. Introduction to…
COMMUNICATION

2. What is Communication?

3. The process of sending and receiving messages.
What is Communication?
The process of sending and receiving messages.

4. Types of Communication

5. Types of Communication
Verbal: Communication through writing and speaking.

6. Types of Communication
Nonverbal: the impact of gestures, gaze, expressions, and other symbols capable of substituting for words & conveying information.

7. Types of Communication
Verbal: Communication through writing and speaking.
Nonverbal: the impact of gestures, gaze, expressions, and other symbols capable of substituting for words and conveying information.

8. Channels

9. Channels The medium used to convey information from a sender
(or transmitter) to a receiver.

10. Parts of Communication (Consists of 5 parts)

11. Parts of Communication (Consists of 5 parts)
Sender: Transmits the message

12. Parts of Communication (Consists of 5 parts)
Sender: Transmits the message
Message: Verbal and/or Nonverbal

13. Parts of Communication (Consists of 5 parts)
Sender: Transmits the message
Message: Verbal and/or Nonverbal
Receiver: Person who intercepts and decodes the message sent.

14. Parts of Communication (Consists of 5 parts)
Sender: Transmits the message
Message: Verbal and/or Nonverbal
Receiver: Person who intercepts and decodes the message sent.
Feedback: Includes reaction/response that receiver gives to message sent.

15. Parts of Communication (Consists of 5 parts)
Sender: Transmits the message
Message: Verbal and/or Nonverbal
Receiver: Person who intercepts and decodes the message sent.
Feedback: Includes reaction/response that receiver gives to message sent.
Interference: Anything that gets in the way of the above components communication.

16. The Communication Process
Receiver:
intercepts
and
interprets message
transmits
Feedback
Interference
Sender:
Transmits
message.
Message:
Verbal
and
nonverbal
Feedback:
Verbal and Nonverbal Response to Senders Message

17. Communication Model Interference Message Feedback Feedback Message
Receiver
Sender
Interference
Receiver
Sender
Feedback
Message

18. Three types of Interference

19. Three types of Interference
Physical Noise: exterior/environmental sounds that distract.

20. Three types of Interference
Psychological Noise: thoughts or feelings that distract.

21. Three types of Interference
Semantic Noise: caused by negative feelings toward the speaker or the subject

22. Three types of Interference
Physical Noise: exterior/environmental sounds that distract
Psychological Noise: thoughts or feelings that distract
Semantic Noise: caused by negative feelings toward the speaker or the subject

23. Two Types of Settings in Communication

24. Two Types of Settings in Communication
1. Informal Settings: where most of your communication occurs; casual, unstructured situations

25. Two Types of Settings in Communication
1. Informal Settings: where most of your communication occurs; casual, unstructured situations
Examples:

26. Two Types of Settings in Communication
1. Informal Settings: where most of your communication occurs; casual, unstructured situations
Examples:
- Talking with family and friends

27. Two Types of Settings in Communication
1. Informal Settings: where most of your communication occurs; casual, unstructured situations
Examples:
- Talking with family and friends
- Giving instructions

28. Two Types of Settings in Communication
1. Informal Settings: where most of your communication occurs; casual, unstructured situations
Examples:
- Talking with family and friends
- Giving instructions
- Asking directions

29. Two Types of Settings in Communication
1. Informal Settings: where most of your communication occurs; casual, unstructured situations
Examples:
- Talking with family and friends
- Giving instructions
- Asking directions
- Giving and receiving information in class

30. Two Types of Settings in Communication
1. Informal Settings: where most of your communication occurs; casual, unstructured situations
Examples:
- Talking with family and friends
- Giving instructions
- Asking directions
- Giving and receiving information in class
- Introducing people, etc.

31. Two Types of Settings in Communication
2. Formal Settings- situations you can prepare for ahead of time, sometimes allow you to affect the ideas and feelings of people in a variety of settings.

32. Two Types of Settings in Communication
2. Formal Settings- situations you can prepare for ahead of time, sometimes allow you to affect the ideas and feelings of people in a variety of settings.
Examples:

33. Two Types of Settings in Communication
2. Formal Settings- situations you can prepare for ahead of time, sometimes allow you to affect the ideas and feelings of people in a variety of settings.
Examples:
- Public Speaking

34. Two Types of Settings in Communication
2. Formal Settings- situations you can prepare for ahead of time, sometimes allow you to affect the ideas and feelings of people in a variety of settings.
Examples:
- Public Speaking
- Interviews

35. Two Types of Settings in Communication
2. Formal Settings- situations you can prepare for ahead of time, sometimes allow you to affect the ideas and feelings of people in a variety of settings.
Examples:
- Public Speaking
- Interviews
- Banquets

36. Two Types of Settings in Communication
2. Formal Settings- situations you can prepare for ahead of time, sometimes allow you to affect the ideas and feelings of people in a variety of settings.
Examples:
- Public Speaking
- Interviews
- Banquets
- Church

37. Two Types of Settings in Communication
1. Informal Settings: where most of your communication occurs; casual, unstructured situations
2. Formal Settings- situations you can prepare for ahead of time, sometimes allow you to affect the ideas and feelings of people in a variety of settings.

38. 4 Levels of Communication
1. Intrapersonal Communication: Talking to yourself.

39. 4 Levels of Communication
1. Intrapersonal Communication: Talking to yourself.
2. Interpersonal Communication: one to one communication, small group.

40. 4 Levels of Communication
1. Intrapersonal Communication: Talking to yourself.
2. Interpersonal Communication: one to one communication, small group.
3. Person to Person/Group Communication: Public Speaking.

41. 4 Levels of Communication
1. Intrapersonal Communication: Talking to yourself.
2. Interpersonal Communication: one to one communication, small group.
3. Person to Person/Group Communication: Public Speaking.
4. Mass Media: Usually uses technology to communicate to masses of people.
(i.e. broadcasting, newspaper, internet, etc.)

42. Good speakers should…
Make eye contact

43. Good speakers should…
Make eye contact
Stand tall and sure

44. Good speakers should… Make eye contact Stand tall and sure
Speak clearly, use language well

45. Good speakers should… Make eye contact Stand tall and sure
Speak clearly, use language well
Adapt to their audience

46. Good speakers should… Make eye contact Stand tall and sure
Speak clearly, use language well
Adapt to their audience
Tone of voice is keeping with your message

47. Good speakers should… Make eye contact Stand tall and sure
Speak clearly, use language well
Adapt to their audience
Tone of voice is keeping with your message
Use nonverbal to emphasize and enhance

48. Good speakers should… Make eye contact Stand tall and sure
Speak clearly, use language well
Adapt to their audience
Tone of voice is keeping with your message
Use nonverbal to emphasize and enhance
Be organized

49. Good speakers should… Make eye contact Stand tall and sure
Speak clearly, use language well
Adapt to their audience
Tone of voice is keeping with your message
Use nonverbal to emphasize and enhance
Be organized
KNOW what you’re talking about

50. Good speakers should… Make eye contact Stand tall and sure
Speak clearly, use language well
Adapt to their audience
Tone of voice is keeping with your message
Use nonverbal to emphasize and enhance
Be organized
KNOW what you’re talking about
Listen carefully