1. H ARMONIZING D ISASTER C ASE M ANAGEMENT : 4 M ODELS Cathy Earl National VOAD AVC May, 2013

2. FunctionFunction 1 CoordinationCoordination 2 Structure: 4 modelsStructure: 4 models Case studiesCase studies 3 DISASTER CASE MANAGEMENT Copyright 2013 by the General Board of Global Ministries, the United Methodist Church

3. BACKGROUND Roots Relief / Recovery Disaster Casework Disaster Case Management Shared Language Points of Consensus / Guidance Copyright 2013 by the General Board of Global Ministries, the United Methodist Church

4. DISASTER CASEWORK Relief phase I & R Urgent needs addressed Interim plan Screen Transition to case management? Copyright 2013 by the General Board of Global Ministries, the United Methodist Church

5. DISASTER CASE MANAGEMENT time-limited process skilled helper partners with survivor plan for and achieve realistic recovery goals Copyright 2013 by the General Board of Global Ministries, the United Methodist Church

6. ROLE primary point of contact coordinate services and resources address complex disaster recovery needs Copyright 2013 by the General Board of Global Ministries, the United Methodist Church

7. CASE MANAGERS ASK… What does THIS person in THIS community need to recover from THIS disaster? Copyright 2013 by the General Board of Global Ministries, the United Methodist Church

8. Outreach, Screen, IntakeOutreach, Screen, Intake 1 Assessment, PlanningAssessment, Planning 2 Action, AdvocacyAction, Advocacy 3 Closure, EvaluationClosure, Evaluation 4 PROCESS Copyright 2013 by the General Board of Global Ministries, the United Methodist Church

9. COORDINATION A coordinating structure must be in place to support disaster case management as part of successful long term recovery. Copyright 2013 by the General Board of Global Ministries, the United Methodist Church

10. CHAOS Copyright by the General Board of Global Ministries, United Methodist Church

11. COMMUNICATION Capacity Geographic area Target population Homeowner / Renter Financial need Frail elderly Disabled Dependent children Medical / mental health needs Copyright 2013 by the General Board of Global Ministries, the United Methodist Church Service Criteria and Priorities

12. COOPERATION Copyright 2013 by the General Board of Global Ministries, the United Methodist Church

13. LTRG S TRUCTURE : 4 M ODELS Copyright 2013 by the General Board of Global Ministries, the United Methodist Church

14. AUTONOMOUS LTRG Org Copyright 2013 by the General Board of Global Ministries, the United Methodist Church

15. CO-OP Org LTRG Copyright 2013 by the General Board of Global Ministries, the United Methodist Church

16. SECONDED DCM ORG DCM ORG DCM ORG Copyright 2013 by the General Board of Global Ministries, the United Methodist Church

17. LTRG DEPLOYED LTRG DCM Copyright 2013 by the General Board of Global Ministries, the United Methodist Church

18. LTRG DCM COMMITTEE Coordinates DCM Service criteria / priorities Resource development Training Peer case review Copyright 2013 by the General Board of Global Ministries, the United Methodist Church

19. LTRG DCM COMMITTEE Liaise with committees Standardized process Equitable access Manage funder expectations Copyright 2013 by the General Board of Global Ministries, the United Methodist Church

20. LTRG DCM CONSIDERATIONS Confidentiality Information sharing Conflict of interest Supervision Copyright 2013 by the General Board of Global Ministries, the United Methodist Church

21. CASE STUDIES

22. Build Capacity Steps Establish DCM Support Mechanism Deploy, Support DCM LAUNCH Recruit, Train Recruit, Train Copyright 2013 by the General Board of Global Ministries, the United Methodist Church

23. REFERENCES National VOAD DCM Points of Consensus National VOAD DCM Guidance United Methodist Committee On Relief: Long Term Recovery Ministries United Methodist Committee On Relief: DCM Basic Training