1. Decision Tree Change in treatment plans Excell Worksheet for Deposit and payment plan due dates. Contact Client 1 week prior to payment due date. Kendra to review treatment plan form and update new payment info Rhea to re-send via email and phone call new treatment recommendations/ payment plan Rhea to follow up on Deposit and tracking of payment IOP Financial Admin to follow up on deposit needed. Deposit needed to ensure placement in IOP program. Deposit due one week prior to start of program. (Monday) If waiting list, deposit guarantees spot on waiting list. Financial Questions from Rhea- contact Kendra Decision point Set up Task point Result point

2. Referral Process IOP Specimen text OP Specimen text Massage/Facial Services Specimen text Decision Tree

3. Intensive Outpatient Program (IOP Follow Up- CRUCIAL After IOP Intake, Kendra to schedule Conduct Eval and determine goodness of fit and IOP recommendations. Complete treatment plan and costs form and send to admin. Call client or “responsible party” for follow up on questions and/or concerns Admin to email treatment plan and call to confirm within 24 hours so ensure receipt. If still unsure, offer a phone call from a director to answer clinical questions or desire to change treatment plan. Inform Kendra of this referral. Rhea to complete call form. Kendra to Schedule phone screening (IOPsc with Kendra within 24 hours).. If yes, schedule 30 min. with Kendra per IOP Intake (Mon or Wed) Conduct Eval and determine goodness of fit and IOP recommendations. Complete treatment plan and costs form and send to admin. If No, discuss outpatient treatment services and options or advise to schedule Initial Diagnostic Assessment with therapist to determine level of care. Decision Tree Referral Process If yes to IOP, schedule Initial Assessment with clinician prior to admission to the program or within first 3 days.

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