2. Inspire a Nation Motivational Training Copyright 2007 INSPIRE A NATION™ MOTIVATIONAL TRAINING www.inspireanation.com

3. Inspire a Nation Motivational Training Copyright 2007 Inspire a Nation DecisionFlow™ Online Classroom IF YOU ARE RELYING ON YOUR CUSTOMER’S DECISION MAKING SKILLS YOU ARE WORKING 50% HARDER THAN YOU NEED TO IF YOU TRY TO TALK PEOPLE WHO ARE NOT INTERESTED IN YOUR PRODUCT INTO BEING INTERESTED, YOU ARE WASTING AN ADDITIONAL 25% OF YOUR TIME YOUR CUSTOMER HAS A HISTORY OF MAKING BAD DECISIONS BASED ON STRESS AND A DYSFUNCTIONAL OUTLOOK ON LIFE THE ONLY THING YOUR CUSTOMER WANTS FROM YOU IS THE CONTROL OVER SOME PART OF THEIR LIFE THAT YOUR PRODUCT CAN PROVIDE IF THEY COULD OBTAIN THIS PRODUCT WITHOUT HAVING TO PAY YOU........ THEY WOULD NOT HESITATE TO DO IT!

4. Inspire a Nation Motivational Training Copyright 2007 Inspire a Nation DecisionFlow™ Online Classroom How to use your online class room tools 1.Mouse over the speaker icon to hear the audio portion of the presentation 2.The slides will automatically transition but you can move forward or backwards in the presentation by using the page up or page down key. 3.Adjust the equalizer on your computer for more bass or treble. 4.When you have finished.. Forward our website to a friend!

5. www.inspireanation.net copyright 2007 Inspire a Nation DecisionFlow™ Online Classroom ANGER IS USUALLY A PRODUCT OF IRRITATION AND FRUSTRATION OVER TIME AND MULTIPLE SITUATIONS. THE EXCEPTION IS WHEN THERE IS IMMEDIATE PHYSICAL OR EMOTIONAL HARM. ANGER MANAGEMENT IRRITATION - A PHYSICAL, MENTAL, OR EMOTIONAL DISAGREEMENT WITH THE PRESENT SITUATION OR ENVIRONMENT FRUSTRATION – A SENSE OF HELPLESSNESS AND HOPELESSNESS HELPLESSNESS –AN INABILITY TO CAUSE A CHANGE HOPELESSNESS – FEELING MENTALLY AND EMOTIONALLY DEFEATED

6. Inspire a Nation Motivational Training Copyright 2007 Inspire a Nation DecisionFlow™ Online Classroom ANGER MANAGEMENT WHEN WE GET ANGRY WE NORMALLY ALLOW OUR MINDS AND OUR ACTIONS END UP AT LAZY OR UNDISCIPLINED LAZY – NOT DOING ANYTHING UNDISCIPLINED – NOT DOING WHAT YOU SHOULD DO, BUT DOING OTHER THINGS INSTEAD SO NOW THAT WE UNDERSTAND WHERE ANGER COMES FROM, HOW DO WE CONTROL IT?

7. Inspire a Nation Motivational Training Copyright 2007 Inspire a Nation DecisionFlow™ Online Classroom ANGER MANAGEMENT STOPPING THE IRRITATION AS EARLY AS POSSIBLE IS THE BEST COURSE OF ACTION. SOME STEPS WOULD BE: REMOVE YOURSELF FROM THE ENVIRONMENT FIND ANOTHER ACTIVITY THAT REDUCES THE IMPACT OF THE MOMENT TALK TO THE PERSON OR PEOPLE CAUSING THE IRRITATION ABOUT YOUR FEELINGS OF IRRITATION CHANGE YOUR EXPECTATION OF THE SITUATION. (PEOPLE DON’T DISAPPOINT YOU, YOUR EXPECTATION OF PEOPLE DISAPPOINT YOU!)

8. Inspire a Nation Motivational Training Copyright 2007 Inspire a Nation DecisionFlow™ Online Classroom ANGER MANAGEMENT REDUCING FRUSTRATION DETERMINE WHAT YOU FEEL HELPLESS TO DO RESEARCH DIFFERENT COURSES OF ACTION (YOU MAY JUST BE FOCUSED ON ONE COURSE) ASK FOR HELP ASK FOR CHANGE DETERMINE WHAT YOUR TRUE HOPES WERE DETERMINE IF YOUR HOPES WERE REALISTIC CHANGE OR MODIFY YOUR EXPECTATION REPLACE OR SUBSTITUTE WHAT YOU HAD HOPED FOR WITH AN ALTERNATIVE.

9. Inspire a Nation Motivational Training Copyright 2007 Inspire a Nation DecisionFlow™ Online Classroom ANGER MANAGEMENT REDUCING ANGER REMOVE YOURSELF FROM THE ENVIRONMENT GIVE YOURSELF PLENTY OF TIME TO CALM DOWN FIND SOMETHING OR SOMEONE THAT YOU ENJOY TO REDUCE THE IMPACT. DO SOMETHING THAT YOU ENJOY AND YOU ARE PASSIONATE ABOUT. ANGER AND GOOD PASSIONATE ENERGY CAN’T LIVE IN THE SAME SPACE WALK THROUGH ALL OF THE ABOVE LISTED STEPS TO FIND A SOLUTION TO THE IRRITATION AND FRUSTRATION THAT CAUSED THE ANGER

10. Inspire a Nation Motivational Training Copyright 2007 Inspire a Nation DecisionFlow™ Online Classroom ANGER MANAGEMENT THANK YOU FOR PARTICIPATING IN OUR ONLINE CLASSROOM! CHECK OUR WEBSITE OFTEN FOR NEW CLASSES www.inspireanation.net