1. Tell Them How to Think Martina Balestra, Logan Dethrow, Leslie Gerhat, Gregory Marra

2.  In an urban area:  Where am I?  How do I get where I want to go?  What interesting landmarks might I like to visit along the way? Problem Statement

3. Our Solution

4. Goals Kiosk = Low Learning Curve Consistent Visual

5. Personas Wide range of technology skills Various methods of city navigation

6. Scenarios “Here” Named landmark Named Landmark Street address Named landmark Location between destinations Named Landmark

7. Start SelectionDestination Selection Route ReviewPay and Print Paper Prototype

8. Start and Destination Selection Route ReviewPay and Print Revision

9. Start SelectionDestination Selection Route ReviewPay and Print A Closer Look

12. Enter LocationsRoute Summary

14. Choosing Icons Searching Keyboard

16. ChoosingSearching See OptionsInfer Options Familiarity Speedup No Familiarity Speedup Faster!Slower 

17.  Show the user up front what they can do with a system, and they’ll have more confidence in using the interface.  Match the user’s mental model with the system’s. Take-Home Message Welcome!