1. User insight and the design of future controls systems Dynamic Control June 2014 Ian Palmer

2. Our Purpose “To provide technical and innovative solutions that enhance the lives of people with a disability” Ian Palmer – Technology Manager

3. Dynamic Controls Company Started in Christchurch in 1972 World leading supplier of mobility control systems 250 – 300k systems annually DYNAMIC has 400 employees worldwide Part of the Invacare Group of companies US$1.8b Australia/New Zealand USAEuropeAsia

4. Dynamic Controls Core Business Dynamic Controls Powerchair Wheelchair Electronics Our Focus is Power Electronics for the disabled Dynamic Controls Mobility Scooter Scooter Electronics Powerchairs and Mobility Scooters are built by OEMs

5. Our end users To enable independence to the end user and reduce the total cost of care

6. User Needs Physical / mental impairment

7. Insights OEMs – Wheelchair Manufactures Lower total cost of ownership (ROI) for OEMs Electronics are becoming too complex Programming needs to be easier OEMs want their products to stand out and use new technology in my designs to meet the market

8. Insights Dealers There are too many systems to deal with Not get paid for maintenance Short on time with customers Maximising revenue from services? Interface in the field is critical

9. User Insight Prescribers Want the most effective solution to meet my client’s needs Identifying what is the best solution is for my client? Have limited time to set up what I prescribe

10. User Insight Wheelchair User Don’t disable me. I want to be in control I'm time poor and need stuff that’s simple to use I want to be able to change things myself Give me an edge My worst fear is if something goes wrong

11. The Challenges Simpler Systems Quicker and easier to setup More customizations Different chair configurations Diverse range of users Cost is important

12. Our challenge When we build a controller we do not know where it will be used and who will be using it

13. Wheelchair Configuration Historically Hand Held Programmers PC based tools

14. Wireless connectivity with modern tools Wireless Touch Interface Intuitive

15. Graphical Programming

16. Difficult Programming Parameters Motor configuration Load compensation Key to good drive performance Load Comp too high – jerky unstable drive Load Comp too low – Sluggish unresponsive drive

17. Smarter systems LiNX DO System Learns the motor characteristics Can be configured adapt the drive characteristics as the motor changes over its life

18. Iportal - Inspire the Connectivity

19. Inspire the Connectivity

20. Expect more in the future Vidéo

21. Key to future Adding capability Managing Complexity