1. Presented By : Veronique Palmer SharePoint MVP Lets Collaborate #SPSJHB @veroniquepalmer SHAREPOINT USER ADOPTION

2. @veroniquepalmer #SPSJHB Goal Get users to adopt SharePoin t using these principle s

3. @veroniquepalmer #SPSJHB Failing? PoliticsVisionOwnershipBudgetStaffExperience

4. @veroniquepalmer #SPSJHB So… WhoWhatWhenWhereWhyHow

5. @veroniquepalmer #SPSJHB Who BusinessIT

6. @veroniquepalmer #SPSJHB Training CustomisedHelpdesk End User MentorshipOwnership Skills Transfer What

7. @veroniquepalmer #SPSJHB Evangelism DedicatedFloorwalkingEmpowered Team Site What

8. @veroniquepalmer #SPSJHB Communication WeeklyProblemsChangesNewsTipsSuccesses What

9. @veroniquepalmer #SPSJHB Governance DesignBuildMaintainAlign What

10. @veroniquepalmer #SPSJHB When NowOngoing Long Term

11. @veroniquepalmer #SPSJHB Where Onsite ( Offsit e )

12. @veroniquepalmer #SPSJHB Why ROI

13. @veroniquepalmer #SPSJHB How Executive Buy - In Direction Quick Wins Patience Dedicated Driver Expertise

14. @veroniquepalmer #SPSJHB Who Every one What Trainin g Evangel ism Communi cation Governa nce Where Ons ite How One day at a time Why RO I When All the time

15. @veroniquepalmer #SPSJHB One Thing Have a plan

16. @veroniquepalmer #SPSJHB

17. Business Owner User Adoption Specialist End User Trainer Team Lead www.letscollaborate.co.za veronique@letscollaborate.co.za (011) 966 8060 Conta ct Me

18. Thank you for your time Jhb! Please don’t forget to fill in your evaluation forms! #SPSJHB