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2008 PCS Report to the NASBA Annual Meeting by Milton Brown Chairman, PCS Board of Directors
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2 Professional Credential Services, Inc. (PCS) is a for-profit, national service organization whose mission is to offer a wide range of professional services related to examination development, examination administration, licensing, and certification to state and nationally recognized agencies involved in the certification and/or licensure of professional occupations.
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3 50 Professions Served Architects Athletic Trainers Auctioneers Barbers Body Piercers Chiropractors Cosmetologists Court Reporters Drinking Water Specialists Electrologists Engineers Estheticians Explosives Blasters Fire Extinguisher Inspectors Funeral Directors Geologists Healthcare Interior Designers Healthcare Philanthropists Health Officers Hearing Aid Dispenser Specialists Land Surveyors Landscape Architects Lead Abatement Workers
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50 Professions Served (cont.) Polygraph Examiners Podiatric Radiologists Psychologists Professional Planners Sanitarians Supply Chain Specialists Tattooists Veterinary Medicine Technicians Wastewater Treatment Operators Wax Technicians Wetlands Delineators 4 LP Gas Dealers Manufactured Home Dealers Massage Therapists Nail Technicians Natural Hair Braiders Nurses Occupational Therapists Optometrists Osteopathic Medical Doctors Parking Managers Pharmacists Pharmacy Technicians Physical Therapists
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5 2007-08 Activities Exhibited/Attended Conferences American Society of Association Executives (ASAE) Association of Test Publishers (ATP) Council on Licensure, Enforcement and Regulation (CLEAR) National Interstate Council of State Boards of Cosmetology (NIC) Annual Conference National Organization for Competency Assurance (NOCA)
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6 2007-08 Activities Won New and Renewed Business Alabama Cosmetology Arizona Cosmetology Arkansas Cosmetology New Mexico Cosmetology Missouri Cosmetology (new services) Federation of State Massage Therapy Boards (FSMTB) Massachusetts Allied Health Boards (existing, but renewed via RFP process) Massachusetts Engineers and Land Surveyors (existing, but renewed via RFP process) Massachusetts Board of Registration in Pharmacy (existing, but renewed via RFP process) Supply Chain Council (SCC) Texas Court Reporters Association Wisconsin Engineers and Land Surveyors
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7 2007-08 Activities New Opportunities CRI/Investigator/Inspector Business South Carolina Multi-Boards LSAT Examination Administration Wall Certificates Association Management / Back-Office Support Alaska Multi-Boards Puerto Rico Multi-Boards
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8 PCS GROWTH Fiscal 2002 through Fiscal 2008
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9 5 million dollars in 4 years 5-Year Revenue Growth *Projected $3,727,350 $4,950,915 $5,762,777 $7,230,000 $8,716,000 0 1,000,000 2,000,000 3,000,000 4,000,000 5,000,000 6,000,000 7,000,000 8,000,000 9,000,000 10,000,000 2005200620072008*2009*
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10 5-Year Operating Income Before Shared Expenses *Projected $218,845 $401,539 $494,274 $469,000 $800,000 0 100,000 200,000 300,000 400,000 500,000 600,000 700,000 800,000 900,000 2005200620072008*2009*
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11 5-Year Shared Expense Contribution *Projected
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12 Shared Expenses to Operating Income Before Shared Expenses *Projected $450K $380K $339K $335K $524K $469K $494K $402K $219K $800K 0 100,000 200,000 300,000 400,000 500,000 600,000 700,000 800,000 900,000 2005200620072008*2009* Shared Exp.Income Before Shared
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13 PCS GROWTH Fiscal 2002 through Fiscal 2008
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14 Arizona Cosmetology Online Application
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15 FSMTB Web-Site
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16 NASBA Enterprise Re-Engineering Project (NERP) PCS has completed the first steps of investigation to review staff processes and procedures for documentation and to ascertain best practices. NERP will ultimately improve efficiency through the use of a web-based, real-time, online application system that is coupled with an advanced computer telephony integration system.
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2008 PCS Report to the NASBA Annual Meeting Questions?
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