1. Presented by: Kim Kerrigan LEAF 500 February 28, 2013
THE LEADERSHIP CHALLENGE: How to Make Extraordinary Things Happen in Organizations
Presented by: Kim Kerrigan
LEAF 500
February 28, 2013

2. Overview The Leadership Challenge model includes:
- Personal Best
- The Five Practices of Exemplary Leadership
- The Ten Commitments
Leadership Practices Inventory (LPI) Assessment Tools
Incorporating The Leadership Challenge into my daily life
The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)

3. What is The Leadership Challenge?
Based on Transformational Leadership Model
Researched and developed more than 30 years ago by James Kouzes and Barry Posner (Kouzes and Posner, 2012)
Known worldwide
Began with book; over 2 million copies sold to date; has grown to include numerous products and services including a Web site
Guide for leaders looking to improve their leadership capabilities
Evidence-based research model that asks the question…
“What did you do when you were at your personal best as a leader?”
The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)

4. The Leadership Challenge states that:
Observable behaviors
+ Practice
+ Feedback from followers
+ Desire and persistence to succeed
= Effective Leader
The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)

5. Historical Background
The Leadership Challenge first began in 1982, when James Kouzes and Barry Posner (both faculty members at Santa Clara University in California) set out to understand those times when leaders performed at their personal best.  
The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)

6. Historical Background The Five Practices of Extraordinary Leadership
Hundreds of interviews were conducted
Case studies and survey questionnaires were reviewed
What emerged was:
The Five Practices of Extraordinary Leadership
and
The Ten Commitments
The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)

7. (Adapted from Kouzes and Posner, 2012, pg. 29)
The Five Practices and The Ten Commitments of Exemplary Leadership in Reverse Order
(Adapted from Kouzes and Posner, 2012, pg. 29)
PRACTICE 5:
ENCOURAGE THE HEART
COMMITMENT #10: Celebrate the values and victories by creating a spirit of community.
COMMITMENT #9: Recognize contributions by showing appreciation for individual excellence.
PRACTICE 4:
ENABLE OTHERS TO ACT
COMMITMENT #8: Strengthen others by increasing self-determination and developing competence.
COMMITMENT #7: Foster collaboration by building trust and facilitating relationships
PRACTICE 3:
CHALLENGE THE PROCESS
COMMITMENT #6: Experiment and take risks by constantly generating small wins and learning from experience.
COMMITMENT #5: Search for opportunities by seizing the initiative and looking outward for innovative ways to improve
PRACTICE 2:
INSPIRE A SHARED VISION
COMMITMENT #4: Enlist others in a common vision by appealing to shared aspirations.
COMMITMENT #3: Envision the future by imagining exciting ennobling possibilities
PRACTICE 1:
MODEL THE WAY
COMMITMENT #2: Set the example by aligning actions with shared values.
COMMITMENT #1: Clarify values by finding your voice and affirming shared values.

8. From Practice 5 to Practice 1
Countdown of:
THE FIVE PRACTICES OF EXEMPLARY LEADERSHIP
and
THE TEN COMMITMENTS
From Practice 5 to Practice 1
The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)

9. PRACTICE 5: ENCOURAGE THE HEART
10. Create a spirit of community
9. Show appreciation for individual excellence
The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)

10. PRACTICE 4: ENABLE OTHERS TO ACT
8. Increase self-determination and develop competence
7. Build trust and facilitate relationships
The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)

11. PRACTICE 3: CHALLENGE THE PROCESS
6. Generate small wins and learn from experience
5. Seize the initiative and look outward for innovative ways to improve
The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)

12. INSPIRE A SHARED VISION
PRACTICE 2:
INSPIRE A SHARED VISION
4. Enlist in common vision by appealing to shared aspirations
3. Imagine exciting ennobling possibilities
The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)

13. PRACTICE 1: MODEL THE WAY 2. Align actions with shared values
1. Find your voice and affirm shared values
The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)

14. The Leadership Challenge
First: Characteristics for the leader
Second: Feedback from the followers
Characteristics of Admired Leaders Checklist
The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Adapted from Kouzes and Posner, 2012)

15. The top four characteristics that followers believe a leader should possess are:
Honest
Forward-looking
Competent
Inspiring
The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Adapted from Kouzes and Posner, 2012)

16. Combining these characteristics together, Kouzes and
Posner (2012) developed:
“The Kouzes-Posner First Law of Leadership: If you don’t believe in the messenger, you won’t believe the message” (Kouzes and Posner, 2012, p.38)
Further exploring this data from the followers, Kouzes and Posner determined that “…credibility is the foundation of leadership”
(Kouzes and Posner, 2012, p. 37)
In order to ascertain credibility, Kouzes and Posner
developed
“The Kouzes-Posner Second Law of Leadership: You build a credible foundation of leadership foundation when you DWYSYWD – Do What You Say You Will Do” (Kouzes and Posner, 2012, p. 40)
The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Adapted from Kouzes and Posner, 2012)

17. Assessment Tools The Leadership Practices Inventory (LPI) instruments:
The LPI 360 includes two steps:
Step One: LPI Self
Step Two: LPI Observer
LPI Individual: is the LPI Self instrument only
Student LPI
The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)

18. A sample of the online LPI 360: Leadership Practices Inventory:
Adapted from The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)

19. Nonprofit Organizations:
Several companies and organizations that use The Leadership Challenge model include:
Corporate:
Education:
Healthcare:
Nonprofit Organizations:
DuPont Corporation
Brockport State University of NY
Kaiser Permanente
National Education Association
Microsoft Corporation
Cornell University
National Institute of Health
New England Aquarium
Nestlé Corporation
Duke University
Progressive Medical
YWCA of Greater Cleveland
Adapted from The Leadership Challenge, 2013 Kouzes and Posner (See Resources)

20. Always LEAD by example… Practice, practice, practice!!!
Incorporating The Leadership Challenge into my personal and professional leadership development:
Starting with my Circle of Influence
Showing more appreciation
Becoming a better listener
Additionally,
Constantly looking for new innovative ways to improve
Continually imagining new possibilities
Find my voice…
Always LEAD by example…
Practice, practice, practice!!!

21. Summary The Leadership Challenge
Assists leaders to reach their personal leadership best with The Five Practices and The Ten Commitments of Exemplary Leadership
Along with how the followers see the leader
Demonstrated from over 30 years of ongoing research.
CONFIRMS that leadership is a practice that can be taught and learned by everyone. 
The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)

22. For more information

23. Resources
Kouzes, James M. and Posner, Barry Z. (2012). The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations. 5th Edition. San Francisco, CA: Jossey-Bass Publishers.
Kouzes, James M. and Posner, Barry Z. (2012).
Kouzes, James M. and Posner, Barry Z. (2012). The Leadership Challenge
Wiley, John & Sons, Inc. (n.d.). Leadership Practices Inventory (LPI). The Leadership Challenge. Retrieved February 15, 2013 from

24. Kouzes and Posner, 2013, http://www.leadershipchallenge.com
“The Leadership Challenge is a global campaign to liberate the leader in everyone. We believe that teams, businesses—and even the world—get better when ordinary people enable those around them to achieve extra-ordinary things”. 
Kouzes and Posner, 2013,
The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012)

25. ????QUESTIONS????

26. THANK YOU FOR YOUR ATTENTION!!